Ben O'Rourke Email & Phone Number

Broomfield, Colorado, United States

Jackson, Wyoming, United States

• Answer phones in a timely and professional manner • Provide guests with information about Jackson Lake Lodge, Colter Bay Village, Jenny Lake Lodge, and all related camping • Assist guests with booking room and activity reservations for their stay • Direct guests to the correct extension whenever necessary • Use Visual One reservations system to capture guest stay details accurately • Take on daily tasks to ensure reservation accuracy and exceptional guest service • Maintain a positive and friendly attitude with both guests and coworkers in a high paced and busy atmosphere • Uphold all National Park Service and Brand Standard requirements

Boulder, Colorado, United States

• Responded to messages and emails to the office and transferred correspondence.• Transmitted information or documents to customers, using computer, mail or facsimile machine.• Performed administrative support tasks, completing duties within required timeframes.• Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.• Created spreadsheets in Microsoft Excel for record-keeping and reporting.• Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.• Coordinated plans and specific event needs with internal personnel.

Fort Collins, Colorado, United States

 Assist residents in person, through email, and on phone withcustomer service and business communications. Office responsibilities include data entry and records filing Present, explain and close lease contracts to residents On-Call for a full week every month. Carry separate phone for property/resident emergencies

Fort Collins, Colorado Area

Niwot, Colorado, United States

Bachelor'S Degree, Marketing, Graduate

Activities and Societies: Hockey player, love the outdoors, Graduate of CSU!Graduated with Strategic Planning and Customer Relations.

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: D1 Men’s Club Hockey