Sr. Technical Onboarding Specialist
CurrentPromoted as the sole individual covering the North American region. Therefore, I am responsible for all things related to free trials in progress, related marketing campaigns, lead generation, and working through different avenues to troubleshoot various technical issues for prospects and customers with the Sumo Logic product, upgrades, deployment, education, and enablement. Serving the entire North & South American geos, I interact with a number of different teams on a daily basis - sales, finance, operations, partnerships, digital marketing, product growth/development, engineering, customer success, etc.