Ben Bradley Email & Phone Number

Arkansas, United States

Little Rock Metropolitan Area

Responsibilities- Engineer solutions for GraphQL APIAccomplishments- Deployed code to the Production GraphQL API within the first sprint- Wrote tests for 100% of new code

Responsibilities- Design, support, & maintain GraphQL service to provide content to user-facing web and mobile applications.- Root cause analysis and resolution of any issues encountered during day-to-day operations or during stress-tests.- Advise and coordinate with internal and external teams to facilitate integrating new clients and features.Accomplishments- Achieved 100% code coverage.- Improved response time of GraphQL API by 50% by refactoring application code.- Designed and implemented feature to enable dynamic and targeted end-user messaging capabilities.- Refactored application data model in order to integrate with additional upstream data sources.- Scaled application from 2,000 transactions/minute to 20,000 TPM

Vancouver, Washington

Responsibilities- Responsible for all technical aspects of the company's flagship products.- Design, develop, and maintain the systems, databases, networks and applications to support the delivery of the company's products.- Troubleshooting and investigation of multiple applications and integrations.- Training and professional development of Junior Developers. Accomplishments- Built an Internet Booking Engine as a white-label airline booking and ticketing system that enabled online operations for small to mid-sized regional carriers.- Developed multiple rules-based integrations enabling intelligent, automated handling and processing of airline booking data into multiple disparate systems.- Redesigned and implemented coding standards in legacy airline operations software.- Created a distributed queuing system that converted airline inventory records from a fixed-length text messages into JSON and XML-based APIs.- Built a REST API that enabled modern integrations with legacy, terminal command-based systems.- Architected the systems, databases, and networks that provided the foundation for the company's products.

Portland, Oregon Area

Responsibilities- Rapidly develop prototype and tactical applications to solve short or no-notice problems- Work closely with the Quality Assurance team to understand and meet their automation needs- Troubleshoot legacy production-internal NodeJS applicationsAccomplishments- Created a simulator for the Fitbit REST API to enable internal performance testing for internal and external client- Wrote more than 15 REST APIs and web applications to enable integrations using technologies that included Mongo, Redis, Rabbit, Kafka, JIRA, Jama, Twilio, and Fitbit- Successfully submitted a merge request to the auth0/jsonwebtoken project enable the availability to ignore expiration dates on JWTs- Automated multiple MongoDB operations to enable QA performance and unit testing automation- Developed several web applications that simplified complex SQL and NoSQL database interactions which greatly reduced time spent troubleshooting bugs

Portland, Oregon Area

Responsibilities• Architect, implement, and support CA Spectrum fault management and Infrastructure Manager 2.0 performance management solution for nationwide network.• Review vendor software solutions and help inform management regarding the capabilities of the application.• Develop custom integrations to provide seamless functionality between related systems.Accomplishments• Developed multiple RESTful APIs to extend the functionality and presentation capabilities of vendor applications.• Designed, developed and implemented Ethring, a web application that provides visualizations of network topology enabling users to share a common, dynamic and real-time view of network connectivity and status.• Built front-end user interface for Enterprise Ethernet Service Provisioning application to automate the provisioning, modification, and deprovisioning of customer services. • Contributed code to the “ssh2” NodeJS module to enable the invocation of arbitrary subsystems via SSH.• Architected, installed, configured, and supported a $2.1million CA Spectrum, and Performance Center deployment consisting of 42 Linux and Windows servers in three datacenters.

Responsibilities• Provisioning and validation of carrier class Metro Ethernet solutions based on Cisco ME 3400 and 4900 series switches.• Maintenance and operations of national backbone data network devices including Cisco 10000 and 7600 series routers.• Development and customization of multiple SharePoint portal sites.Accomplishments• Developed and implemented tools, processes, and standards to perform system upgrades of back-bone and customer-facing Cisco routers across the network. Implementation of these tools and processes reduced the downtime for approximately 35,000 customers from two hours to only 15 minutes.• Created web-based applications to automate the generation of system configurations for Cisco Metro Ethernet devices and Allied Telesis iMAP fiber and DSL multiplexers. These tools enabled field technicians to quickly and accurately bring new devices into the network and made it possible for technical experts to focus on more critical issues. • Designed the processes and solutions for coordinating planned network maintenance activity including resource allocation and customer notifications for a network spanning 13 states. This system processed an average of 175 maintenance activities per month and provided trending reports that enabled well-informed business and technical decisions. • Created the "One Number On-Call" portal site to centralize and standardize technician on-call information for more than 200 technicians across 11 states.

Responsibilities• Compile and present reports executive management on a weekly basis concerning the status of multiple networks and ongoing operations throughout Europe and Central Asia. • Overall responsibility for the planning, designing, installing, configuring, and troubleshooting of LAN and WAN network devices and supporting infrastructure.• Developing and maintaining documentation of network design, problems and resolutions, processes and policies.• Supervision of five personnel who conducted network management for data networks across the European theater. Accomplishments• Developed policies, procedures, and systems for reporting project and operational statuses for an 800 person organization.• Designed and implemented multiple databases to automate reporting procedures. Resulted in increased efficiency and reduced reporting time from hours to seconds. • Successfully planned and executed the first deployment of the Tactical European Theater Network Operations Center. • Accomplishments recognized with the Army Commendation Medal.

Responsibilities• Providing voice and data communications networks to over 4000 customers in Baghdad’s Green Zone. Total network availability was maintained at 99% despite the multitude of challenges unique to a hostile environment. • Ensuring the safety, training, and well-being of 27 Soldiers in a combat zone. • Managing the maintenance, operation, and accountability of more than $10 million of network hardware which included network outage/latency root-cause analysis and troubleshooting, maintaining and upgrading network infrastructure, documentation of network design, issue resolution, techniques and procedures. • Responsible for six supervisors who managed 125 technicians in nine functional areas.• Briefing the MNF-I Chief Information Officer on a weekly basis concerning the status of networks and operations.Accomplishments• All 27 Soldiers under my authority returned home safely after spending one year in Baghdad. • Planned and managed the installation of fiber optic and user access infrastructure where none had previously existed to support the addition of over 1000 users to three separate networks in less than one week. • Managed the installation of IT infrastructure into the Iraqi High Tribunal Courthouse, site of the Saddam Hussein trial. • Recognized with the Bronze Star Medal and Army Achievement Medal for the superior performance of the department. • Developed reporting database using Microsoft Access & Excel to interface with Remedy ticketing system. This solution reduced report generation time from hours to minutes and facilitated the expedition of root cause analysis.

Responsibilities• Coordination with a diverse range of units from the US Army and Federal Republic of Germany to ensure that training events for 350 personnel could be conducted with necessary clearances, approvals, and resources. • Present weekly briefings to senior management on the status of various training events involving up to 350 people. • Prepare unit readiness briefings for senior management to present to executive management.Accomplishments• Prepared and managed the execution of the training plan that certified the technical, logistical, and tactical ability of 350 Soldiers for deployment to Iraq. • Design and implement several new databases to ensure accurate and timely reporting from subordinate units.• Redesigned procedures that resulted in reducing reporting time from hours to minutes.

Bs, Management Of Information Systems

Activities and Societies: US Army Reserve Officers Training Corps (ROTC)Management of Information Systems

Certificate, Spectrum

Activities and Societies: Completed Spectrum 200 and 300 level courses

Education record

SOBC Class 007-04