Benjamin Perry Email & Phone Number

Prince Edward Island, Canada

Assisted personal friend with various projects around personal propertyassisted gathering materials and distributing as directed on property site: This covered items as freshly cut tree logs, rocks for foundation ( earthship build)Assisted with demolition and construction of new deck for tiny home buildAssisted without outside paint job of tiny home for prime coat and ensure equal spread for optimal appearance before second coat application Installed and leveled pool for inground installation at new upcoming business. Implemented construction Level for accuate installation and visually appealing curb appeal to the best of my knowledge.

Charlottetown, Prince Edward Island, Canada

Ensured product stock was maintained throughout ongoing eventsCleaned and sanitized work stations to meet food safety standardsOrganized and kept record of onboard stock to ensure optimum of levels of availability are maintained

Charlottetown, Prince Edward Island, Canada

Charlottetown, Prince Edward Island, Canada

Assisted customers in determining the best purchase for appropriate age groupResponsible for maintaining inventory, as well as receiving and stocking merchandiseUpholding price accuracy to match flyer salesReceive and process payments by cash, credit card, or automatic debit

Charlottetown, Prince Edward Island, Canada

Ensured superior customer experience by addressing customer concerns,demonstrating empathy and resolving problems swiftly.Communicated detailed and accurate information about promotions, products whileproviding exceptional customer service and driving retention.Assisted customers with remote connection issues and ensured all avenues oftroubleshooting was attempted to determine root cause.

Charlottetown, Prince Edward Island, Canada

Perform general clean up of all areas of the building as directed.Remove garbage and recycling daily and prepare bins for weekly pick-up.Ability to work well under minimal supervision.

Charlottetown, Prince Edward Island, Canada

Discussed detail of available options regarding service, plans and phones for purchase.Assisted with various technical issues in relation to account access, service connectivity, and mobile devices.Conveyed thorough and accurate information about promotions and products, while providing exceptional customer service and driving retention.

Charlottetown

• Troubleshooted various hardware and software programs. This included laptops, tablets, printers and programs such as Microsoft Office Suite ( Word, Excel, Outlook, OneDrive)• Assisted customers and clients with account access/login issues• Issued and reported work tickets for technical issues requiring further validation and resolution• Coordinated with colleagues for follow up and completion of ongoing tickets

Charlottetown, Pei

• Assisted with customers reading and understanding their mobile bill so they were aware of what they were charged for and to correct any mistakes that might have occurred• Review current plans with plans the customer is currently on to find the best deal with matching their needs.• Assisted with technical issues of mobile devices, service outage, and account login through website portal.• Got feedback during reviews with team leader to determine which skill needed focus to work on improvement• Participated in weekly/monthly team meetings and reviews to stay up to date with changes and offers.

Charlottetown, Pe

• Assisted customers with technical troubleshooting for mobile devices.• Searched for root cause of issues by walking customers through in depth troubleshooting, thus determining whether software related or hardware failure needing repair or replacement• Escalated persistent issues and consulted with senior support to determine next steps or clarify issue to determine next steps in the search for a resolution• Ran remote desktop support software to assist users with questions or further troubleshoot issues with main software, and backup all content• Performed software support on various Operating systems. Including windows XP/7/8 as well as MacOS

Summerside, Pei

• Assisted various ranges of customer age and technical expertise to assist with uploading personal pictures and albums• Provided technical support regarding issues with pictures quality and quantity. As well account access issues preventing from users accessing their account• Consulted with floor support regarding product descriptions and dimensions so as to help make the best decision for the request/gifts.• Helped process refunds for orders that didn't meet quality standards and assisted with placing new orders for replacement. Also identified cause of quality failure to prevent on further orders.• Followed up with customers emails about order status, or delivery issues

Summerside, Pe

• Full service station which included, filling fuel tank, washing windshields and checking oil. • Licensed Propane Pump attendant. Assisted with filling and exchange propane tanks. Also handled filling propane tanks for RV's and Forklifts• General cleaning and maintenance of store interior, drive thru carwash and exterior lot• Ensure stock was maintained during downtime and tracked stock levels to ensure next order provided adequate amount as the need arrived• Handled case and provided requested items as needed. This included lottery, cigarettes, and various items• Checked fuel storage levels daily and reported any change that included water mixed in with fuels.

• Explained overview of bill charges and plan details to ensure they matched which was requested• Discussed with customers regarding their current cellphone service packages and determine if a change is needed or not• Reviewed charges and discussed in detail as needed to determine if charges were legitimate. Made adjustments as needed due to billing issues or technical

Summerside, Prince Edward Island, Canada

Use of on site machinery for leveling and cleanup of sand pits for club members during playAssisted moving machinery and work tools around shop and business land to appropiate locationsTrimmed and maintained various locations of club of long grass with weed whacker, which often required working in deeply soiled areasLearned about vaious machinery and techniques for optimal course layout and effectiveness

Summerside, Prince Edward Island, Canada

Above is estimated timeframe for work dus to business shutting down years later. Worked in junction with on-site agents to facilitate customer cell phone upgrade requests and ensure all neccesxary provisioning was added to account for complete activation and changeover. During time of employment, was switched to a new client:Assisted customers with answering general inquiries, explained terms and conditions ensuring the customer was aware they were purchasing and signing up for a subscription based serviceFacilitated customer complaints for misunderstood information, and further explained product information for correct purchase to meet customers expectations and prevent possible returns.Processed returns and clarified if customer wished to retry the product with a persoanl approach on what to select for accuracy and customer satisfaction

Summerside, Prince Edward Island, Canada

Assisted customers in determining the best purchase for appropriate age group and provided best recommendations based on information providedResponsible for maintaining inventory, as well as receiving and stocking merchandiseDue to limited stock and weekly sales, would offer rainchecks for product offers. Provide estimated time of arrivalEnsured stock shelving followed planograms provided by retailers and brandsOrganized and made sure product was set using product facing method (bringing stock to front for easy visibility)Assisted customers and other employees with heavy item carryoutsCart collection and retrival during close

Summerside, Pei

• Held various positions such as Front and drive thru cashier, daytime/evening baker, overnight• Prepared and provided requested items as needed. Also prepared fresh products as need arose and tossed expired product to meet freshness standard.• Cleaned and sanitized countertops, utensils, coffee pots, and various machines such as coffee makers, cappuccino dispensers, etc• Replaced all stock with incoming orders and tracked stock as needed to ensure refill orders matched demand• During downtime: cleaned cabinets, floors, organized packaging, checked cash for needed bills or change before next rush.