Ben Phillips Email & Phone Number

Austin, Texas, US

Austin, Texas, US

• Smart Sourcing (January 2024 - Present)
• Product Manager for Indeed Smart Sourcing, a new product that combines the Indeed's Resume and Instant Match offerings. Revenue run rate in the nine figures, and we're chasing a 10x TAM opportunity Indeed Interview.
• Product Manager for Indeed Interview, a proprietary virtual interviewing tool that schedules & hosts tens of thousands of weekly interviews
• Completed several rounds of iterative AB testing to remove a major element of our user experience that I identified wasn't serving our users. Reduced time from check-in to interview by more than 20%
• Fixed more than 40 user-facing broken experiences
• Worked cross-functionally with 7 product teams to make major infrastructure improvements that increased service reliability and flexibilitySelected peer feedback:1. "On only a few occasions in my time at Indeed have I.

Austin, Texas, US

• Led a team of 3 strategists through a time of enormous transition, as we transformed the Hiring Events product into the Indeed Hiring Platform (IHP) and scaled to over 2,500 paying customers within the first year
• Shared owner of the go-to-market, strategic, & operational execution for IHP. Prepared our 1,000+ person sales and CS organization to sell the product and drive delightful customer experiences
• Oversaw the international launch of IHP to 8 markets across EMEA and Canada

Austin, Texas, US

• Created and executed the US sales and go-to-market strategy for "Indeed Hiring Events". Key influencer on the product's development, ideating and advocating for features that ultimately generated a brand new product.
• Led the international expansion of the Hiring Events and Virtual Hiring Events products to CA, UK, and 5 additional EMEA markets, yielding more than $3.5MM in revenue as of 2020.
• Instrumental to the planning, execution and support of the "Virtual Hiring Tour", an international hiring campaign that got more than 20,000 people hired and earned Indeed recognition from Fast Company as a "brand that.

Austin, Texas, US

• Coordinated the integration, sales launch, and expansion of an acquired company
• Managed a team of two sales professionals focused on enterprise partnerships
• Used Python to generate sales leads, targeted based on job keywords and client behavior

Austin, Texas, US

• Owned the calculation of a set of quarterly incentive payments for the entire US sales organization
• Wrote scripts in Python to automate manual process for reporting sales goal attainment
• Built first-of-their-kind tools that allowed reps to identify major product opportunities within their books, catalyzing their attainment to goal

Austin, Texas, US

• Priced user behavior and prioritized international markets to regionalize SEM strategy
• Coordinated the creation of the single leadership source of truth for critical performance metrics in all major markets
• Assessed market potential for new product initiatives and executed several, including a pull engagement email, "Now Hiring" signs for employers, and an alternative to traditional advanced search
• Built actionable business cases for key international decisions, including office expansions, scaling new sales teams, and monetization strategy for new products

• Hired as a technician and call center employee, promoted to Shop Lead based on managerial skills
• Utilized communication skills and tact (in-person and over the phone) to support clients who had experienced a technical issue
• Prioritized and problem-solved computer issues for students’ personal computers
• Succeeded in maintaining and developing shop procedure during a period of significant organizational transition

Austin, Texas, US

• Participated in team training to develop knowledge of client service functions of an online job site
• Completed project analyzing user data for organizations identified as “Featured Employers” to assess efficacy of selected services utilized by recruiters, presented findings to Client Services team members
• Compiled and correlated cost-per-hire analysis and prepared findings for presentation to senior level staff & managers in Client Services
• Developed the ability to remain adaptable to ever-changing priorities and situational goals

Shelton, CT, US

• Created asset-tracking Excel spreadsheets
• Developed and authored advertising materials, proofread and edited companywide documentation
• Assisted in the pre-launch positioning of an olfactory analyzer