Ben Pearce Email and Phone Number
Ben Pearce's Location
Greater Reading Area, United Kingdom, United Kingdom
Ben Pearce's Contact Details
Ben Pearce work email
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Ben Pearce personal email
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Ben Pearce phone numbers
About Ben Pearce
Hi there. Thanks for checking out my profile.TLDR: I help people in the tech world influence more effectively, make the complex simple and drive action. I help teams supercharge their results with customers.Longer Version:I work with organisations to develop their Human Skills, or soft skills, or professional skills or whatever you want to call them.I specialise on working with:Sales EngineersSolution ArchitectsConsultantsProduct GroupsI spent 10 years as a techy, then moved into leadership and drove transformation with the biggest organisations in the world. Now I spend my time enabling others to succeed.If you want to chat, pop me a DM or Book an appointment with the link at the top of my profile. And if you want to get loads of valuable tips for free join my newsletter and check out the Tech World Human Skills podcast.
Ben Pearce's Current Company Details
Ben Pearce Work Experience Details
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FounderElevated You Nov 2022 - PresentTech World, Human Skills.I have the pleasure of leading Elevated You to deliver on our mission:"To elevate and energise people to be a better version of themselves. We're here to inspire people to raise their game and change the world."Here's what I love to do:- Coach people to develop their communication, influence and leadership skills. - Create high quality content that energises motivates their customers to action. - Help organisations differentiate in the marketplace by sharing deeply engaging content.- Bridge the gap between the business and technical world. I make the complex simple and bring it life.Please do get in touch.
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Mentor And CoachBlack Valley Feb 2021 - PresentBirmingham, GbVoluntary position. Mentoring and coaching people through the Black Valley Programme. An immersive mentoring program, improving access to tech industries to the Black community. -
Head Of Solution Architecture | Azure | Retail, Manufacturing And ResourcesMicrosoft Jul 2019 - Nov 2022Redmond, Washington, UsIt was an honour to lead a team of Cloud Solution architects who are 100% focused on making our customers successful using Azure. Our team was focused on ensuring that customers were benefiting from the most modern infrastructure, cutting edge software development, a forward looking data strategy and re-imagining their business with Artificial Intelligence.Our team was filled with Cloud Solution Architects with great technical depth, a wealth of industry knowledge and fantastic enterprise experience. Every day we helped customers think about how they innovate quicker, deliver stronger results, disrupt their industries and do all this securely. -
Head Of Data And Ai Customer Success (Uk)Microsoft Dec 2018 - Jul 2019Redmond, Washington, UsThe job of our team was to enable customers in the Manufacturing, Utilities and Professional Services sector to succeed with Data and Artificial Intelligence. I had the pleasure of leading a team of outstanding solution architects. They focused on understanding the business challenges of our customers, architecting innovative and compelling solutions for them and driving these solutions to production. This area of the industry was so exciting and changed at such a tremendous pace. Every day our customers were working with us on solutions that gave them a competitive edge, and disrupted their industry. It was a privilege to lead this team, and work with such innovative customers.
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Head Of Uk Premier Support For Developers (Microsoft Services)Microsoft Mar 2017 - Dec 2018Redmond, Washington, UsIt was an absolute privilege to lead the Premier Support for Developer team in the UK. We had some of the very best developer consultants, who cared about making a difference in the world and cared about enabling people through technology.Premier Support for Developer was a key offering from Microsoft Services. Our team helped customers release modern solutions faster. We reduced the risk in solutions by ensuring they were based on best practices, were secure and used latest approaches for the entire life of the product. We provided a safety net if things go wrong.I was responsible for making sure our customers receive excellent value when they bought our services and that we helped them reach their business goals. I ensured that our team was made up of the best people in the industry and that everyone was relevant, growing and developing themselves and their career. I was accountable for our team's sales pipeline, that we efficiently managed our customers and delivered everything we have sold.
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Modern Apps Practice Manager - Uk, Ireland, Sweden + DenmarkMicrosoft Jul 2016 - Mar 2017Redmond, Washington, UsFor the first time, this role gave me the opportunity to lead an international team. Our team helped our customers develop modern apps, use Azure and ultimately enabled them to drive their digital transformation.I was responsible for making sure our customers received excellent value when they bought our services and that we helped them reach their business goals. I made sure our team hit it's revenue target, and efficiently delivered everything we have sold. I also made sure that everybody in our team was relevant, growing and developing themselves and their career.
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Microsoft Services - Professional Services Practice Manager - Developer & AzureMicrosoft Aug 2015 - Jul 2016Redmond, Washington, UsThis role was a great opportunity for me to learn about developers, ISV's and the wider community. Key things I delivered in this role.-Recruitment, recruitment, recruitment to ensure we had some of the world's best developer consultants working with our customers.-Desperately trying to figure out how our team keeps up with the speed of change in a cloud world, and how we also scale out into the Open Source world. -Helping shape our Professional Services offerings so we could help lead our developer customers to be successful in the cloud.-Scaling out the developer practice to reach more customers, with higher quality engagements more efficiently.-Make money as we do the above :)-Key technologies delivered by our team included: Azure Development, Big Data Development, O365 Development, Application Lifecycle Management, DevOps, Open Source Development and all the Dev technologies you can use to support the above.
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Microsoft Services - Professional Services Practice Manager - Office 365 & IdentityMicrosoft Nov 2011 - Dec 2015Redmond, Washington, UsThis was a great job, directly leading a team of 20 people and significantly contributing to some exciting wider projects. Key achievements in this role included:-Delivered £4mil of Professional Services annually. Smashing customer satisfaction targets and over delivering on billable work by 8-10% for last 2 years.-Transformed team from On-Premise legacy team to world class Cloud First Identity team.-Created a culture of personal development, with 100% of employees loving their career development in annual employee satisfaction survey.-Developed and executed communications strategy for a department of 300 people. This included managing large events and video on demand to engage team.-Helped shape the O365 Professional Services Catalogue that Microsoft deliver to customers globally.-Developed a worldwide program to enable top talent to become true industry leaders through developing their On Line, On Stage and On Camera skills.
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Principal Best Practice Consultant - PfeMicrosoft Jul 2011 - Nov 2011Redmond, Washington, UsBuilding upon the previous role the following key responsibilities were added: providing technical thought leadership to the global PFE community, building and driving the global PFE community, managing global digital presence projects. This role was performed in parallel with the PFE EMEA Technology Manager role above.
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Senior Best Practice Consultant - PfeMicrosoft Mar 2008 - Jun 2011Redmond, Washington, UsThis role built upon the previous role. Additional responsibilities included creating workshops for other engineers to redeliver globally, working on strategic customer engagements, driving improvements to the PFE practice and mentoring other PFE’s.
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Best Practice Consultant - PfeMicrosoft Nov 2006 - Mar 2008Redmond, Washington, UsPremier Field Engineering is a team with the mission of "Customer Health". We work with enterprise customers to help them improve their current IT infrastructure, and succesfully deploy new projects. Principle technologies I work with include: Windows core platform, Windows PowerShell, Microsoft Virtualisation,
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Priviliged Access Security TeamDresdner Kleinwort Wasserstein Jul 2005 - Aug 2006As a contractor I spent a year working in Privileged Access Security team. Key components of this role included: assessing requests where elevated access requirements were made, creating scripts to automate compliance auditing and SOX implementation, training administrative team. -
Trainee Snowboard InstructorCareer Break Jan 2005 - Apr 2005The most awesome of times. I spent 4 months living in Canada and qualified as a Snowboard instructor.
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Escalation EngineerMicrosoft Jul 2003 - Dec 2004Redmond, Washington, UsMember of the Microsoft Premier Support team. Key responsibilities involved working with enterprise customers to resolve highly complex cases; identifying and resolving bugs in Windows operating systems; writing knowledge base articles; working with customers on critical issues (business down situations); Technologies supported include Windows core operating system, Microsoft Cluster Services, Storage and Storage Area Networks.
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Support SpecialistMicrosoft Jul 2001 - Jul 2003Redmond, Washington, UsKey responsibilities involved liaising primarily with external international enterprise customers to resolve deep technical issues; working well as part of a team to ensure speedy resolution of issues; understanding customers business’ to provide appropriate support; visiting customer sites to resolve technical issues. Technologies supported include most Microsoft networking products.
Ben Pearce Skills
Powershell
Hyper V
Windows
Virtualization
Vdi
Active Directory
Windows Server
Microsoft Technologies
Disaster Recovery
Itil
Cloud Computing
Storage
Enterprise Software
Enterprise Architecture
Professional Services
Storage Area Networks
Technical Support
Troubleshooting
Solution Architecture
Microsoft Products
Operating Systems
Saas
It Service Management
Microsoft Sql Server
Servers
Ben Pearce Education Details
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University Of ReadingApplied Cybernetics And Computer Science
Frequently Asked Questions about Ben Pearce
What company does Ben Pearce work for?
Ben Pearce works for Elevated You
What is Ben Pearce's role at the current company?
Ben Pearce's current role is Helping leaders in tech develop influential and impactful teams..
What is Ben Pearce's email address?
Ben Pearce's email address is be****@****oft.com
What is Ben Pearce's direct phone number?
Ben Pearce's direct phone number is +150344*****
What schools did Ben Pearce attend?
Ben Pearce attended University Of Reading.
What skills is Ben Pearce known for?
Ben Pearce has skills like Powershell, Hyper V, Windows, Virtualization, Vdi, Active Directory, Windows Server, Microsoft Technologies, Disaster Recovery, Itil, Cloud Computing, Storage.
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