Ben Richard Bernardo Email & Phone Number

201 Wood Ln, London W12 7TU

Working in Audience Data Platform to power personalisation across BBC products. Scrum Master for Audience Data Platform and Research & Measurement Data teams to provide data scientist, Insights team and BBC products Big Data capabilities.Utilise AWS BIG Data technologiesResponsible for the product delivery of GDPR Subject Access Request (SAR) within.

London, United Kingdom

Responsible for the Dynamic Semantic Publishing Team delivery of Content API across B2B partners.Work with programme lead, product owners, technical lead and key stakeholders to ensure that initiatives are properly scoped, prioritised, planned and delivered.Manage the implementation team(s) to ensure that new products or services are delivered to the.

Brighton, United Kingdom

Manage multiple concurrent MoD FAST Jets projects. In collaboration with the Programme and Project Managers, ensure resource matrixes are align with project requirementsResponsible and adherence to Scrum ceremonies. Establish team velocity and ownership of impediments removal. Ensure Statement of Work (SoW) is up-to-dateEngagement with stakeholders and.

London, United Kingdom

Defined and develop strategic plans, roadmaps, tailored project and software development lifecycle, production support model including process flow, change management and escalation points.Transferred and transition of QATool from 3rd party vendor to Amazon AWS cloudProvided project management and support for Project Nova (EDsa closure) and Project.

London, United Kingdom

Implemented Websites Reporting and Analytics Platform (WRAP) across 8 European countries. WRAP is a customer facing, self-service web application providing customers website, mobile and Facebook metrics to approximately 21,000+ monthly customer base.Provide Product Owner support and coaching in establishing User Stories and acceptance criteria.Mentor and.

Letterkenny, Ireland

Manage and coordinate multiple teams across the enterprise to implement fix packs, upgrades and infrastructure changes based on vendor recommendations for Clarity Project Portfolio Management (PPM) tool.Developed strategic plans, manage projects and eliminate bottlenecks in the SDLC.Responsible for stake-holders communication of current and future PPM.

Letterkenny, Ireland

Introduced and adopted Scrum principles to manage Mainframe, Ad-hoc, and client/server projects.Manage 15 Lotus Domino, Mainframe, Client Server resources including resource availability, administration of time-sheets approval, OWT, on-call rota, mid/ end-of-year reviews, team activities and recruitment.Facilitate career progression via on-the-job.

Luton, United Kingdom

Manage support of CRM applications, with regular client contact to discuss IT strategy and project planningInternal IT & Telecoms strategy, project planning and development including budgeting and forecasting, reporting directly to senior managementManage third party supplier relationships to include all maintenance contracts, OLA/SLA’s and.

London, United Kingdom

Leading the team to maintain & enhance Lotus Notes systems to meet agreed service level agreements and deliver continuous improvements ensuring deadlines are met.Managing and liaising with key stakeholders to ensure that the team met business requirements and objectives.Interfacing with other application teams regarding development initiatives & proposed.

London, United Kingdom

Day-to-day operation of Domino development, UAT and production server environment in UK, Europe and Asia based on PSPG. Upgrade of Domino r4.xx to Domino r5 servers on NT4 platform.Deployment, migration, configuration and conversion of Notes r4.xx mail files and applications to r5.3rd line and on-call support to approx. 12,000 users on 50+ servers globally.

New York, New York

UNITED NATIONS HEADQUARTERS, NEW YORK June '92 – Sept '99Systems Developer/Administrator (Officer-in-Charge)Oversee implementation of Wide Area data connectivity and Lotus Notes replication between Peacekeeping missions and UNHQ involved travelling to over 10 missions within 2 year period.Support to approx. 15,000 users on 100+ servers globally. Supervise.