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Ben R. is listed as Senior Principal Support Technologist | Driving Innovative Tech Solutions at iManage | Expert in Technology Integration & Software Support at iManage, a company with 794 employees, based in London Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at imanage.com and a matched LinkedIn profile for Ben R..
Ben R. previously worked as Senior Principal Support Technologist at Imanage and Senior Support Manager at Imanage. Ben R. holds Bachelor Of Science (Bsc), Computer Science, First Class Honours from Kings College London.
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My journey with iManage has been a remarkable blend of growth, customer advocacy, and leadership. As a Support Engineer, Technical Consultant, and subsequently, Manager of multiple Support Teams, I’ve had the privilege of steering our customer support through various stages of evolution. Now, I’m poised to embrace a new challenge within iManage.In my fresh capacity, I will be channeling my accumulated expertise into an internal role focused on the development, implementation, and delivery of cutting-edge technical solutions. My goal is to architect an infrastructure that not only empowers our Support Teams but also elevates the standard of support we provide to unparalleled heights.This transition marks a significant milestone in my career, one where I pivot from a customer-centric approach to an innovation-driven strategy. It’s a move that reflects my commitment to continuous improvement and my dedication to ensuring that iManage remains synonymous with excellence in support.If you would like to find out more about what we do or find out about our amazing culture at iManage please look at the videos below.For opportunities please contact: careers@imanage.com
Listed skills include Technical Support, Windows, Windows 7, Active Directory, and 12 others.
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London Area, United Kingdom
Driving innovation and efficiency within iManage based on my extensive support experience. Developing and implementing strategies to optimize efficiency for both iManage Support and other internal teams. Collaborating with internal stakeholders to identify and implement process improvements company wide.
London, England, United Kingdom
I successfully led and managed two dynamic teams: the EMEA Server Team and the Global SPM Team. My role involved overseeing a group of expert engineers, ensuring they had the support and resources needed to excel in their roles. I was responsible for handling escalations, providing timely and effective solutions to critical issues. Additionally, I.
London, England, United Kingdom
Managed a team of server focused support engineers. Dedicated to assisting customers and partner organisations with the Work Server, Work Indexer, Work Communication Server and other reliant technologies for the iManage Work Product Stack.
London, United Kingdom
Looked after the small team of experienced support engineers, worked primarily on the iManage Work Software platform.
London, United Kingdom
Dealt with more complex problems, possessing the skills to work with customers in demanding situations in tight deadlines, reporting to multiple key stakeholders.
London
Onsite and remote Software Consultant duties included performing installations, help with System Architecture, Software Design, Software Configuration, Data Analysis and Data Migration.
London, United Kingdom
Worked with customers and support partners to help solve software issues with the iManage Work Software Suite.
London, England, United Kingdom
First Line Support via Email, Phone and Face to Face− Supported Microsoft Office, Printers and general Windows Problems− Windows SBS2008 account administration− PC Setups - Windows 7− Network Cabling
Helped with the day to day running of a pathology lab− Processing samples as they come to the lab to be tested− Ensuring all samples had all tests completed.
First and Second Line Support via Email, Phone, Remote Access andFace to Face− Supported Microsoft Office, Printers and general Windows Problems− Coordinated antivirus update for 250+ PCs− Active Directory account administration− PC Setups and Rebuilds - Windows XP & 7− Network Cabling
Other employees you can reach at imanage.com. View company contacts for 794 employees →
Rachel Tyrrell
Colleague at Imanage
Adel, Iowa, United States, United States
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AP
Ajeetesh Panda
Colleague at Imanage
Odisha, India, India
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DC
David Carrington
Colleague at Imanage
Longmeadow, Massachusetts, United States, United States
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Michael Hurley
Colleague at Imanage
Greater London, England, United Kingdom, United Kingdom
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AK
Andrew Kang
Colleague at Imanage
Greater Chicago Area, United States
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RK
Ram Kumar
Colleague at Imanage
Bengaluru, Karnataka, India, India
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RP
Rakesh Patil
Colleague at Imanage
Bengaluru, Karnataka, India, India
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AR
Anveshak Rathore
Colleague at Imanage
Chicago, Illinois, United States, United States
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VM
Vadym Myronov
Colleague at Imanage
London Area, United Kingdom, United Kingdom
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SC
Sumiya C.
Colleague at Imanage
Chicago, Illinois, United States, United States
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Quick answers generated from the profile data available on this page.
Ben R. works for iManage.
Ben R. is listed as Senior Principal Support Technologist | Driving Innovative Tech Solutions at iManage | Expert in Technology Integration & Software Support at iManage.
AeroLeads has found 1 work email signal at @imanage.com for Ben R. at iManage.
Ben R. is based in London Area, United Kingdom, United Kingdom while working with iManage.
Ben R. has worked for Imanage, Vesselsvalue Ltd, Manpower, The Doctors Laboratory, and Carey Group Plc.
Ben R.'s colleagues at iManage include Rachel Tyrrell, Ajeetesh Panda, David Carrington, Michael Hurley, and Andrew Kang.
You can use AeroLeads to view verified contact signals for Ben R. at iManage, including work email, phone, and LinkedIn data when available.
Ben R. holds Bachelor Of Science (Bsc), Computer Science, First Class Honours from Kings College London.
Ben R. is listed with skills including Technical Support, Windows, Windows 7, Active Directory, Java, Windows Xp, Windows Server, and Network Administration.
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