Ben Roach

Ben Roach Email and Phone Number

Cluster Director of Brand, Marketing and Digital @ Marriott International
Brisbane, QLD, AU
Ben Roach's Location
Brisbane, Queensland, Australia, Australia
About Ben Roach

Award-winning MBA recipient with 13+ years of trusted, collaborative leadership & experience in marketing, creative & organisation operations. I have leveraged a lifelong passion for digital innovation and new-age storytelling to defy expectations and pioneer best-in-class marketing outcomes for some of the country’s largest organisations like Dreamworld, Starlight Children’s Foundation & Village Roadshow. I have a proven ability to problem-solve and mitigate risks under pressure whilst remaining transparent & adaptable even in the most challenging, high-risk and time-sensitive environments.As a leader in the marketing space, I’m a firm believer that success for any team or project starts with a bedrock of integrity, psychological safety and trust. As a lifelong learner, my MBA has continued to grow awareness and advocacy for inclusivity and diversity and the role that all departments and stakeholders play in furthering equitable outcomes for all. It is my hope that by developing workplaces and cultures that let talented, passionate people from every background thrive, together we can create communities, organisations and individuals that are united in transformative growth & success.

Ben Roach's Current Company Details
Marriott International

Marriott International

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Cluster Director of Brand, Marketing and Digital
Brisbane, QLD, AU
Website:
marriott.com
Employees:
206259
Ben Roach Work Experience Details
  • Marriott International
    Cluster Director Of Brand, Marketing And Digital
    Marriott International
    Brisbane, Qld, Au
  • Marriott International
    Cluster Director Of Brand, Marketing & Digital
    Marriott International Jun 2023 - Present
    Brisbane, Queensland, Australia
    • Led the development and implementation of marketing plans across three properties, resulting in a 13%+ YoY revenue increase.• Achieved a 14%+ YoY growth in digital room nights, exceeding targets for all properties.• Cultivated key partnerships with Brisbane Lions, Lexus, and Singapore Airlines.
  • Ourworlds
    Founder
    Ourworlds Sep 2012 - Present
    Brisbane, Australia
    Digital start-up which was founded to apply copywriting, digital strategy and creative talents to the travel, amusement & leisure industries. Creative has been licensed to over a dozen industry-leading organisations across Europe, North America, Japan & Oceania, including Dreamworld, Village Roadshow Theme Parks & Disney. Published content has been viewed by tens of millions of viewers, earning widespread respect from audiences, industry experts and analysts. The platform's success reflects a commitment to excellence in creative output and a deep understanding of the amusement industry's evolving needs and trends at large.
  • Kampai
    Strategic & Creative Director
    Kampai Oct 2015 - Jul 2023
    Brisbane, Queensland, Australia
    Key management of a marketing agency specialising in commercial media & digital strategy. Key daily activities involve directorial leadership for creative projects (campaigns involving TVCs, digital portals, social media and commercial photography with teams 3-40+ in size), managing clients & their stakeholders (typically boards and executives) to analyse, develop, deliver & refine ongoing strategic & creative marketing outcomes.- Combination of Master of Business Administration & 16+ years experience in digital, campaign, creative and strategy allows for proven, tested and measured ability to confidently align large organisational objectives with marketing & creative outcomes.- 8+ years of proven creative leadership experience managing large on-the-ground teams in tough, high-risk creative environments. Same mature expertise has also been applied to briefing and presenting campaigns to executives, boards and key stakeholders.- From 2015-2019 led a consistent 30% increase in engagement on average across all equivalent projects when compared to than leading national agencies while reducing marketing budget spend by 40% in a like for like comparison.- Creative strategy has yielded 2.5x increase in government tender value for key client in 24 months - Key full-stack digital campaign with local Australian fashion brand garnered 178% ROI in less than 8 weeks (works included brand design, e-commerce platform, full creative including copywriting, go-to-market strategy, social media content & engagement). - Managed marketing campaigns whilst continually optimising and adapting to changing project-specific scopes using channel optimisation and analytics in complex and large multi-department environments with wide-ranging team sizes.- Client list includes 30+ national brands and agencies including Dreamworld, WhiteWater World, Disney+, Starlight Children's Foundation, Wet ’n’ Wild Sydney & NSW Government.
  • Dreamworld And Skypoint
    Content Producer
    Dreamworld And Skypoint Sep 2019 - Jul 2020
    Coomera, Queensland, Australia
    Poached to implement the transition to an internal full-stack creative environment and manage the conceptualisation, direction & delivery of commercial creative (TVC, photography, public relations & social media) for three multi-million dollar attractions. - Achieved 36%+ engagement increase across social platforms in the first thirty days compared to previous agency.- Transitioned media from agency to in-house, resulting in major reduction in costs within the first two months and significantly reducing creative turnaround from weeks to days resulting in ability to produce more creative and double national news features.- Held key role in the later development, execution, and delivery of Dreamworld's 'Biggest Pass' campaign, driving business revenue & overall attendance to its highest levels in four years through PR & creative efforts highlighting capital expenditure.- Role included consulting for executive team on attraction improvements (Sky Voyager) and capital expenditure strategy.- Managed all facets of day-to-day production (including managing external sub-contractors, agencies and talent management), successfully maintained over a dozen department head relationships (wildlife, F&B, operations etc.) and oversaw asset distribution to media agencies and national news channels.- Experienced a premature end to the role due to COVID-19 impacts on the tourism industry at large.
  • Bigfun
    Operations Manager
    Bigfun Oct 2012 - Sep 2015
    Brisbane, Queensland, Australia
    Managed the operations of over 30 unique amusement attractions and a dozen operations teams during peak holiday periods across four capital cities.- Generated a remarkable 20% year-over-year profit increase over three years as a result of new operations & marketing strategies- Implemented a national business transformation strategy, streamlining day-to-day operations through new safety & employee governance systems that complied with new national safety regulations.- Leveraged marketing and digital transformation skills to develop online campaigns that tripled bookings during peak periods of operation while maintaining high Net Promoter Scores.- Created business processes to continuously optimise safety and operations procedures to maximise guest experience, satisfaction, and retention. Also monitored ongoing business finances, managed client relations and operations teams and oversaw on-location management for high-end corporate events.
  • Sugar & Spice Bridal
    Marketing Manager
    Sugar & Spice Bridal Sep 2010 - Aug 2012
    363 Gympie Road, Strathpine, Queensland
    Managed marketing strategy for Sugar & Spice's two retail stores, eight wholesale brands, and fifty wholesalers and distributors in the Asia Pacific region.- Implemented a successful digital transformation project, including new e-commerce platforms, a distributor digital asset manager, and IT governance for retail stores and brand guides for wholesalers- Maintained marketing and IT governance while overseeing creative production and managing digital marketing products for distributors- Liaised with stakeholders and wholesalers and reported to the board on a regular basisAchieved a 70% reduction in warehouse stock and a threefold increase in digital revenue over an 18-month period

Ben Roach Education Details

Frequently Asked Questions about Ben Roach

What company does Ben Roach work for?

Ben Roach works for Marriott International

What is Ben Roach's role at the current company?

Ben Roach's current role is Cluster Director of Brand, Marketing and Digital.

What schools did Ben Roach attend?

Ben Roach attended The University Of Queensland, The University Of Queensland, Tafe Queensland.

Who are Ben Roach's colleagues?

Ben Roach's colleagues are Susana Uddin, Waleska Valero, Yasin Abdolkhani, Ahmed Ismail, Charles Brande, Mohamed Darwish, Alberto Tryon.

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