Ben Roselius Email & Phone Number

Saint Paul, Mn, Us

Greater Minneapolis-St. Paul Area

Leading a team of amazing coordinators managing operations for our Complex Appliance, MDU, Hospitality and White Gloves Freight capabilities.

Richfield, Mn

Lead a team of operations specialists supporting professional B2B account managers

Richfield, Minnesota

Provide administrative and logistical support nationwide for field sales account managers with Best Buy for Business.

Bloomington, Mn

Enrolling students into appropriate NAU programs and empowering them to change their lives and achieve their goals

Responsible for keeping customers informed on the progress of their repair, monitoring part orders, Return Authorizations and all works in progressConsistently ranked in the Top 5 for turn time and average cost of repair per unitEarned Best Buy's Chairman Award by providing field expertise for a company-wide system launch which reduced the average Return Authorization turn time from 3 months to 7 days lowering overall cost and improving efficiency Launched the HUB program for in-home technician's part reception and returns lowering lost parts and increasing the technician's time doing repairs rather than administrative

Magnolia and Home Theater Sales ProfessionalDeveloped long-term relationships with clients who purchased home-theater packages and coached new and existing sales professionalsPerformed consultations in clients' homes and in-store. Built quotes for various systems based on customers' needs, including new home construction and integrated systems throughout the homeBuilt a strong base of repeat customers. New clients were consistently referred to me by management and current clientsConsistently ranked among top sales professionals in territorySelected by management to coach and mentor other sales professionals which reduced employee turnover and improved sales performance

Chosen to pioneer a new work-study program which assisted professors in the classroom and prepared students for teaching at a collegiate levelTaught an introductory course on literature to first-year students, including choosing the books read for the classFacilitated and organized class discussionsDeveloped and assessed assignments and papersOther professors enlisted my support in the classroomThis program continues today based on the model developed by my professor and me