Ben Rosenblatt

Ben Rosenblatt Email and Phone Number

Senior Process Manager - Treasury Management Servicing Operations and Commercial Client Support | Strategy & Transformation at Capital One @ Capital One
Ben Rosenblatt's Location
Melville, New York, United States, United States
Ben Rosenblatt's Contact Details
About Ben Rosenblatt

Experienced Business / Technology professional with proven leadership success in strategic project planning and product management; collaboration with global cross-functional teams; integration of multiple data systems; complete software development life-cycle; vendor negotiations/SLA evaluations; comprehensive process analysis and reporting; enhanced relationships; extensive business-side knowledge; and analytical problem-solving skills.* AREAS OF EXPERTISE:♦Senior Level Leadership ♦Strategic Solutions ♦Integration of Systems ♦Project Management/PMO ♦Business Analysis ♦Databases/Data Delivery ♦Operational Efficiencies ♦FinTech Roadmaps ♦Disaster Recovery/BCP ♦Application Inventory ♦Product Management ♦Improved Productivity ♦Full Software Life-Cycle ♦User Experience ♦Gap Analysis/Audit ♦Total Process Quality ♦Business Intelligence Reporting ♦Cybersecurity Policy ♦User Training ♦Service Level Agreements ♦Global Collaboration ♦Excel/VBA Expert Level ♦Solve Problems ♦Client Satisfaction * KEY ACCOMPLISHMENTS:PMO, PROJECT MANAGEMENT, BUSINESS ANALYSIS• Primary PMO Reporting Manager for complete portfolio of 100+ business/technology projects for MSIM – covering resource budgeting, risk management, compliance for audit/governance at the program level.• Led team of BAs, PMs, and developers as Client Technology Product Manager across five key business units – including PWM, IM.BCP, DR, CYBERSECURITY• Prepared Business Continuity Plans, Disaster Recovery manuals, Cybersecurity policy (per NIST Framework). Led training sessions on best practices.WORKFLOW DESIGN, SYSTEM INTEGRATION, REVENUE GROWTH• Provided workflow diagrams to ramp-up new Retail SMA trading platform including ESG sustainability – with forecast of $26+ billion AUM.• Supervised implementation and system integration of Corbin Capital’s Investment/Sales businesses to efficiently service $5+ billion AUM.• Director of innovative Operational Due Diligence/Risk application – successfully delivered on time and within budget.• Implemented roll-out cycles/workflow integration for GSAM Muni trading desk – increasing business from $200 million to $4 billion.LICENSING, SERVICE LEVEL AGREEMENTS• Met aggressive target to recreate all company website files – saving over $50,000 in licensing fees.• Negotiated with key technology industry vendors, evaluated their SLAs re: build vs. buy.DOCUMENTATION, GAP ANALYSIS• Documented current state of Morgan Stanley Credit Exposure systems in detail. My comprehensive results were delivered to SEC.

Ben Rosenblatt's Current Company Details
Capital One

Capital One

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Senior Process Manager - Treasury Management Servicing Operations and Commercial Client Support | Strategy & Transformation at Capital One
Ben Rosenblatt Work Experience Details
  • Capital One
    Senior Process Manager - Commercial Client Support | Strategy & Transformation
    Capital One Feb 2022 - Present
    Mclean, Va, Us
    • Capital One ACE Award Winner - April 2023 ○ From announcement: "...the highest honor in Commercial Banking, reserved for those who Achieve Commercial Excellence by leading and empowering others; driving beautiful client and associate experiences; and infusing simplicity, ingenuity and humanity into all that they do." ○ "In 2022, Ben methodically executed numerous key initiatives, most notably the design and implementation of the sales and service escalation path - defining a centralized service model for Sales to reference when escalations occur across Treasury Management, CML Client Support, and Commercial Card. By creating a process that would be managed through Salesforce, Ben helped streamline a large number of channels into one. Everything is now accessible via one system of record, which makes escalation easier to track and manage." ○ "Ben went above and beyond by interviewing different groups to understand how they would like to see service escalations. He spent time with the Salesforce team to build the best possible solution and automate as much as possible to reduce the number of clicks for service associates." ○ "Starting from the discovery phase of this project, Ben was able to create transparency across the value chain, and in turn create a better understanding of the process for both upstream and downstream partners. This shared understanding removed friction in the process, allowing all involved to remain focused on the client’s needs. We are now able to provide Sales with visibility into key client expectations, automated notifications, communication milestones, as well as escalation SLAs. This initiative was rolled out to the value chain with overwhelming positive feedback, taking us one step closer to our shared future of providing a flagship customer experience for our clients."
  • Capital One
    Senior Process Manager - Treasury Management Servicing Operations
    Capital One Aug 2020 - Present
    Mclean, Va, Us
    • Engage with various business partners and project teams to develop solutions for potential impacts to Client Servicing processes• Process Leader for Treasury Management Servicing firm-wide Audit – resulting in a record zero # of negative findings• Identify opportunities and institute improved controls for processing client Maintenance requests• Main architect to expand Salesforce components related to Client Servicing Tech Support team solutions• Actively engage and lead improvement teams to resolve breakdowns in the Treasury Management Servicing processes as identified through issue and event management routines• Maintain business continuity plans for business-critical processes within Treasury Management Servicing• Assess and implement enhancements to various risk-related controls• Participate in key process governance routines including process refreshes, control testing, audits, and related business reviews
  • Morgan Stanley
    Senior Divisional Pmo Lead - Investment Management Technology
    Morgan Stanley Oct 2019 - Apr 2020
    New York, Ny, Us
  • Morgan Stanley
    Senior Projects Consultant - Portfolio Mgmt, Risk, & Performance Attribution Front-Office Technology
    Morgan Stanley Dec 2018 - Apr 2020
    New York, Ny, Us
    • Primary reporting manager for large portfolio of technology projects covering front-office Multi-Asset and Equity businesses – as well as Portfolio Management, Compliance, Risk, and Performance Attribution teams.• Project Life-Cycle compliance gap monitoring for PMO – identifying on monthly basis all remediation actions mandated by Audit across complete population of 100+ Investment Management Technology projects.• Liaison to Technology Governance Committee for ongoing status/risk assessments of Multi-Asset Program.• Owner of comprehensive set of business workflow diagrams to ramp-up new Retail SMA trading platform for structured notes and ESG sustainability impact models ► with forecast of $26+ billion AUM over first 5 years.• Representative for Morgan Stanley Investment Management IT at all delivery tool working groups.
  • Corbin Capital Partners, L.P.
    Senior Business Technology Integration Specialist / Senior Bsa/Ba/Pm - Alt Inv/Fund Of Hedge Funds
    Corbin Capital Partners, L.P. Aug 2008 - Oct 2018
    New York, Ny, Us
    • Responsible for the analysis and system integration of Corbin's Investment and Sales businesses – including proprietary and vendor-based systems, as well as outsourced solutions to efficiently service $5+ billion AUM.• Manage implementation of CRM, RFP, Portfolio Accounting Systems, Fund Administration Relationship, Client Reporting, Data Repositories, Management Reports, Document Management, and Company Website.• Supervise vision/scope and project management of innovative Operational Due Diligence & Risk application, query tool, and ETL data warehouse ► with multiple phases successfully delivered on time and within budget.• Gap analysis/feasibility study for key systems – with recommendations resulting in improved end-to-end workflow efficiency sharing data across business units ► in some cases reducing hours of work to seconds.• Oversee complete set of Disaster Recovery/Business Continuity Plan documentation and diagrams. ► Lead firm-wide training sessions on DR/BCP best practices and procedures – including NIST Cybersecurity Framework.• Validate transformation of high-level business requirements for multiple applications into detailed functional specifications including supervision of structured analytics, process design, and use case definitions.• Negotiate with key technology industry vendors and evaluate their SLA proposals re: build vs. buy.• Prepare reference diagrams on moving firm applications to managed services in CyrusOne private cloud. ► Monitor controls/usage of SaaS vendor products – for email, marketing, accounting books & records. ► Ongoing research for pilot to migrate test system development to Microsoft Azure public cloud.• Meet aggressive target to recreate all Corbin website files for new site host ► saving Corbin over $50,000 in licensing fees to previous host that are no longer required to be paid.• Organizer of project strategy meetings with Technology Team and Managing Partner/Chief Operating Officer.
  • Morgan Stanley
    Vice President / Client Technology Product Manager
    Morgan Stanley Aug 2004 - Jul 2008
    New York, Ny, Us
    • Owner of designated Client Technology coverage relationships for ClientLink across multiple Business Units – Private Wealth Management, Investment Management, Fund Services, Prime Brokerage, Merchant Banking. ► Articulate the technology strategic direction and roadmap for each Business Unit.• Host of global steering committee meetings – collaborating across groups in North America, Europe, Asia.• Document current state of Credit Exposure systems and business process flows in detail. ► My comprehensive results were published within multi-volume release “Morgan Stanley Credit Exposure Proof and Control Manual” – and delivered to the SEC.• Design and implement Gap Analysis database – as a tool to identify current state and track future state of projects deemed necessary to achieve CSE / Basel II compliance.• Compile extensive inventory, analysis, and documentation database of over 400 daily data feeds across all regions and product areas – Commodities, Credit Derivatives, FX, Equities, IR-OTC, Listed Derivatives, Prime Brokerage, Repo, MBS/TBAs – for transactional, collateral, netting, market, adjustment, and reference data. ► Timing issues were immediately revealed between expected and actual arrival times of data feeds.
  • Goldman Sachs Asset Management
    Senior Business Analyst / Project Manager / Technology-Business Liaison
    Goldman Sachs Asset Management May 1998 - Jul 2004
    New York, New York, Us
    • Project manager of multiple data application systems to support all Fixed Income trading desks – Munis, Mortgages/pools, Corporates, High Yield, Agencies, Treasuries, Emerging Markets, Swaps – from front-office to back-office. Implement roll-out cycles and workflow integration.► As an example of improved productivity due to these successful solutions, GSAM Muni desk business increased from $200 million to $4 billion.• Chief communicator and liaison between Technology and Business sides – leading meetings and project presentations with all representative stakeholders.• Manage full-service automation tools for trade processing, calculating risk, trading analytics, repopulation of daily portfolio positions, maintenance of Security Master product/pricing data, and performance reporting.• Organizer of Reference Data processes to consolidate pricing and product information from various systems ► resulting in consistency, superior data quality and significant cost savings.• Risk reporting across multiple trading desks including credit quality risk, portfolio duration relative to a benchmark index, monitoring sector rotation and security selection.• Team with Invest-One back-office accounting group creating automated interface from Swaps Management System in both New York and London – sending transaction and product data for all Repos and Reverse Repos, as well as Credit Default, Currency, Interest Rate, Total Return and Index swaps.• Institute numerous enhancements to Pre-Trade Compliance system for sector, rating, and issuer-based rules.
  • Lazard Asset Management
    Senior Project Manager - Foreign Exchange
    Lazard Asset Management Mar 1997 - May 1998
    New York, Ny, Us
    • Manage Development Group ► Senior architect and project leader for new FX Currency Trading System – with complete audit trail functionality.• Automate all processes including spot currency trades, hedges, closeouts, rolls, broker confirmations, and execution/settlement reporting.• Detailed Post-Execution function for allocation of FX trade across multiple portfolios, brokers, and settlement dates.

Ben Rosenblatt Skills

Technology Integration Fund Of Funds Product Management Strategic Planning Data Management Financial Services Hedge Funds Systems Analysis Business Analysis Due Diligence Project Management Disaster Recovery Gap Analysis Vendor Management Enterprise Software Alternative Investments Equities Derivatives Fixed Income Capital Markets Reporting And Analysis Sdlc Risk Management Asset Management Investment Banking Operational Risk Credit Risk Market Risk Instruction And Training Data Dictionary Security Master Sql Microsoft Excel Vba Access Visio Bloomberg Api Integration Credit Derivatives Securities Crm Investments Portfolio Management Trading Business Continuity Cyber Security Agile Methodologies Fintech Protrak Qlikview

Frequently Asked Questions about Ben Rosenblatt

What company does Ben Rosenblatt work for?

Ben Rosenblatt works for Capital One

What is Ben Rosenblatt's role at the current company?

Ben Rosenblatt's current role is Senior Process Manager - Treasury Management Servicing Operations and Commercial Client Support | Strategy & Transformation at Capital One.

What is Ben Rosenblatt's email address?

Ben Rosenblatt's email address is be****@****ail.com

What is Ben Rosenblatt's direct phone number?

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What skills is Ben Rosenblatt known for?

Ben Rosenblatt has skills like Technology Integration, Fund Of Funds, Product Management, Strategic Planning, Data Management, Financial Services, Hedge Funds, Systems Analysis, Business Analysis, Due Diligence, Project Management, Disaster Recovery.

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