Ben Chase Email & Phone Number

Spokane, Wa, Us

United States

Spokane, Washington, United States

Spokane, Washington Area

Led a combined team of security analysts, network, configuration, and systems engineers in both the creation and support of technology solutions across the URM organization. Mentored staff in penetration testing techniques, forensic investigation, and open-source intelligence gathering. Teamed with the enterprise security manager to implement incident response policy/procedures and adoption of standardized secure system configurations. Created Python-based tools for security incident response triage. Negotiated vendor contracts and SOW for technical projects and managed services. Reported to the VP of IT.

Coeur D'Alene, Id

Served a dual role as senior network engineer and agile project manager in support of an 11 million dollar network infrastructure upgrade for Kootenai Health in Coeur d’Alene, ID.

Led a team of 2 engineers and 7 NOC technicians responsible for: enterprise-level monitoring of 400 retail locations and three major data centers, administration/monitoring of Tidal Enterprise Scheduler batch processing/automation system, troubleshooting and escalating technical issues that occur in the infrastructure. Responsible for negotiating support/maintenance contracts for both hardware and software. Serves as change manager on change advisory board. Performed capital/expense budgeting, and ROI analysis. Grew and developed team members, helping lead their promotion within the organization.

Moved from Sr. Architect role in 2009 into a position in the retail technology department to cross-train for a future leadership role and learn the retail technology area of the business.

CCNP CertifiedDesigned future campus & WAN routing strategy (OSPF multi-area + 3rd party redistribution)Migrated F5 3DNS to F5 GTMResponsible for design & implementation of F5 LTM and GTM landscapeDeveloped Python tools for gathering F5 LTM/GTM statisticsWas responsible for technical direction, design, and management of the company's enterprise network. Lead major networking project efforts, coordinated troubleshooting of escalated high-visibility issues, and served as a cross-functional team member for the company's e-commerce division. Coordinated with business partners to understand networking requirements as they pertain to application delivery and performance.

Served as a member of a three-person tier-3 customer support engineering team responsible for a variety of customer and local networking environments. Performed troubleshooting in layer-2 switched networks to include RSTP convergence issues, multicast distribution problems, layer-2 QoS issues, TCP performance tuning, SIP/MGCP troubleshooting, and traffic profiling.

TS/SCI ClearanceDesigned and implemented campus switching strategy. Designed/Implemented/Managed a classified SECRET fiber optic network.Migrated legacy HP hardware to Cisco hardwareManaged & Programmed TACLANE hardware configurationManaged & Programmed KIV-7 hardware configuration

TS ClearanceWatch Section SupervisorNIPRnet/SIPRnet Windows NT 4.0 Domain Admin, MCSE CertifiedExchange 5.5 AdministratorCisco 2501 AdministratorConfigured HF, UHF, and satellite communicationsOperated NAVMACSOperated KG-84A, KIV-7, and other COMSEC hardware.

Mba, Business + Management Of Information Systems

Elective credits in Intellectual Property, Investments, and a variety of MIS-related classes. This is an MBA with additional credits.

Bachelor Of Science (Bs)