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Performance-driven software executive with over 12 years of experience in business development and operations turnaround achievements. Successfully built out new service business lines and implemented performance-based practices to increase revenue and grow profits. Implemented customer success programs to improve customer satisfaction and increase their total annual revenue. Proven international and offshore team management experience focused on increased margins and customer experience.
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PresidentOrbita Mar 2024 - PresentBoston, Massachusetts, Us -
Chief Customer OfficerOrbita Jul 2021 - Mar 2024Boston, Massachusetts, UsResponsible for the strategy, implementation, maintenance, and growth of Orbita's customers. -
Chief Revenue OfficerOrbita Dec 2016 - Jul 2021Boston, Massachusetts, UsResponsible for the go to market strategy across sales, business development, and customer success. -
Senior Vice President Of Customer SuccessEpiserver Jan 2015 - Nov 2016New York City, New York, UsManage the Worldwide Customer Success organization at Episerver. The Customer Success organization consists of four departments operating out of six global offices. -
Senior Vice President Of Client OperationsEktron Inc. Apr 2012 - Jan 2015Nashua, Nh, UsManaged the global Client Services Operations at Ektron. The organization consisted of the Support Help Desk, Managed Services, Professional Services, and Training. Operations also included both the sales and delivery of the Professional Services. -
Vp Of Channel And AlliancesEktron Inc. Jun 2011 - Apr 2012Nashua, Nh, UsManaged a five person team responsible for the recruitment, onboarding, and management of the Ektron partner channel. The partner channel was responsible for driving 50% of Ektron's sales opportunities and the successful implementation and management of customer projects. -
Managing DirectorEktron Inc. Jan 2010 - Jun 2011Nashua, Nh, UsManaged Ektron’s Europe, Middle East and Africa operations out of our Maidenhead, UK office. Ektron Europe Limited was managed a separate entity that reported into Ektron Inc. Management responsibilities included Sales and Marketing, Professional Services, HR, Accounting, and Support for the European market. -
Regional Director Of SalesEktron Inc. Nov 2008 - Jan 2010Nashua, Nh, UsLead Ektron’s Midwest new business and account management sales teams. -
Director Of SalesRefresh Software 2006 - Nov 2008Westborough, Ma, UsLead the sales organization for Refresh Software, a 10 person software startup averaging $2M in annual revenue. Sales included outbound sales, upsell to existing customers, and maintenance renewals with a 2 person team.
Ben Schilens Skills
Ben Schilens Education Details
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Questrom School Of Business, Boston UniversityFinance And Operations Management
Frequently Asked Questions about Ben Schilens
What company does Ben Schilens work for?
Ben Schilens works for Orbita
What is Ben Schilens's role at the current company?
Ben Schilens's current role is President at Orbita, Inc..
What is Ben Schilens's email address?
Ben Schilens's email address is bs****@****ail.com
What is Ben Schilens's direct phone number?
Ben Schilens's direct phone number is +163097*****
What schools did Ben Schilens attend?
Ben Schilens attended Questrom School Of Business, Boston University.
What skills is Ben Schilens known for?
Ben Schilens has skills like Enterprise Content Management, Cms, Web Content Management, New Business Development, Selling, Sales Management, Business Development, Cloud Computing, Web 2.0, Channel, Business Alliances, Professional Services.
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