Ben Schueren Email & Phone Number

Atlanta, Ga

Atlanta, Georgia, United States

• Coordinate the tracking, customs release and delivery of 30-50 ocean containers per week• Provide a daily report to the customer detailing the dates of departure, ETA and appointments of delivery• Use a multi-layered spreadsheet to ensure the most efficient appointment and return dates to avoid late fees• Review rates with management to insure shipments are booked under the best price• Audit ocean freight charges to ensure the correct rate is being paid• Ensure that customs paperwork is properly filed by transferring the Importer Security Form and Cargo Arrival Notice to the EMO Trans customs team• Collaborate with warehouse team, trucking providers,and other offices to ensure deadlines are met and necessary paperwork is in order• Enter correct shipping dates and cargo information into EMO Trans database • Work with ocean shipping companies to ensure payment and clearance of customs are received• Collaborate with sales and accounting department to ensure appropriate billing applied to customers

Atlanta, Georgia, United States

• Coordinated 5-10 shipments a week, generated on my own book of business• Assisted with 35-50 shipments a week, on a senior broker’s book of business• Adhered to individualized shipping requirements, based on customer needs• Conducted transparent and frequent communication with trucking carriers and customers regarding the pickup and delivery of shipments• Utilized technology to make tendering and tracking shipments more convenient to the customer• Provided solutions to the customers' supply chain and shipping problems, based on TQL’s modes of transportation• Created Bills of Lading that displayed the type and amount of commodity• Coordinated shipments, utilizing multiple truck and trailer types, shipping modes and international logistics• Arranged shipments with an array of commodities, including industrial machinery, paper, produce and hazardous materials

Lake Orion, Michigan, United States

• Maintained customer landscaping, to company standards• Constructed small home improvements, such as stone walls and stone patios• Maintained professionalism and good customer service, when de-escalating customer dissatisfaction• Collaborated with a diverse team, in order to reach goals and provide excellent service• Completed 4-5 landscaping projects a day

Rochester, Michigan

• Surpassed $2,000 in sales within first 6 weeks of the position• Developed $50,000 of prospective sales pre-COVID-19 shutdown• Generated Business-to-Business renewals and new sales through group outings, suite rentals, ticket plans and partnerships • Increased new individual sales through ticket plans and group outings • Conducted 200-250 Cold and Warm calls a week, to both businesses and individuals

Muncie, Indiana, United States

Assisted customers in discovering new products, creating sales and customer satisfactionAddressed problems with products and service within the workplace, developing solutions for optimum customer experienceArranged products in a neat and appealing form, to increase sales

Muncie, Indiana Area

Wrote and edited broadcast scripts, weekly, in iNews programBroadcasted sports news, including voice over stories, commentated highlight packages, and introductions to featuresEdited voice overs, sound on tapes, and feature stories on Avid News CutterWrote text stories to accompany packages on NewsLink website

Southfield, Mi

Recorded the time stamps of sports games, to speed up the production of sports highlightsWrote scripts with iNews script writerAssisted with the on-site production of stories

Created texts stories and videos to create opportunities and transform outreach of men's volleyballEngaged in an Immersive Learning cooperative class at Ball State University

Muncie, Indiana Area

Served as beat reporter for Ball State's Men's Golf TeamWrote recap stories, concluding sporting eventsWrote previews for upcoming events