Ben Schuler Email and Phone Number

Ran phishing simulations to assess the cybersecurity competence of company to guide training planManaged, contained and resolved cybersecurity threats and incidents on the company networkPresented at weekly security group meetings on new and emerging threats in the cybersecurity industryDeveloped email templates for future phishing trials and assessments

Completed tickets in Cherwell ticket management program driving 25% increase in ticket closureManaged databases tracking the efficiency of the IT department leading to strategic improvementsBug tested new websites before deployment onto company network improving launch metrics

Tested and repaired electronics ranging from consumer laptops to industrial HMI displays for resaleManaged incoming electronics inventory on local network databaseEvaluated local site firewall and security protocols for vulnerabilities

Installed security measures and software updates on corporate wide network printersUtilized customer ticketing software for management of IT requests and resolutionsSet up new workstations for employee return to office and new hiresWorked with other interns to develop process of updating security software for network printers

Part time cashier at local Dairy Queen.• Professionally interacted with customers, managed cash/credit card transactions and performed precise measurements to create a consistent product• Assisted in training several new employees each year (i.e. instructed employees on how to use various machines, proper work ethics and customer service)• Recognized by management and customers for outstanding all-around performance on several occasions