Associate Usability Researcher
True Action, An Ebay Inc. Company
Worked with an experienced team of researchers to administer and analyze numerous eye-tracking usability and user research studies for various Fortune 500 e-commerce clients. Also responsible for hardware and software maintenance of multiple usability labs.– Research activities include:. Writing of research proposals & participant screeners. Handling of participant recruitment. Moderating study sessions. Qualitative and quantitative analysis & eye-tracking data analysis. Wireframe & Prototype testing. Contextual interviews– Technical responsibilities included:Developing and implementing solutions for various testing scenarios (in-store, in-lab, mobile testing, group interviews, etc) as well as hardware and software maintenance of the Tobii eye-tracking and computer systems.– Clients included:GNC, Sony, Dick's Sporting Goods, Maurices, dressbarn, Levi's, Tempur-Pedic, MLB, Tumi, Mattel, Ralph Lauren, and others.