Ben Sefton Email & Phone Number

Bangalore, Karnataka, In

Working with clients to devise, develop and implement their Digital Transformation agenda | Drawing on the vast skills, technologies and talents across the Wipro Digital, and wider Wipro team.Projects have included:. Crowd-sourcing the design and development of digital solutions to enable clients to innovate or scale at speed with minimal ramp up.. AIML Data - driven product performance forecasting to improve client forecasting accuracy by near 10%, offering both revenue enhancement and cost reduction opportunities.. Digital Operations transformation to improve client's Operational Excellence while identifying disruption transformation to enhance business value.

Reading, England, Gb

Ownership and Leadership of the Digital Transformation - strategy, product roadmaps, investment and delivery sponsorship - of VMB's e-Commerce and e-Service platforms and experiences. • Achieved 20% - 40% uplift in performance across the transformed Marketing and Sales platforms.

Reading, England, Gb

Ownership and Leadership of VMB's digital contact strategy and capabilities• Championed the adoption of Digital contact channels across 4 operational areas with on / off shore resourcing achieving a 55:45 split in analogue vs Digital service contacts.

London, Gb

Programme Management of the multi-year digital transformation of Vodafone UK's eCommerce and e-Service platforms - stakeholder engagement, financial and delivery governance, and budgetary responsibility.• Delivered in increments over 4 years, the strategic e-Commerce shop and authenticated service platforms. Annual budget of £5m - £10m and approx. 80+ virtual team.

London, Gb

Leadership of a team of Digital Product Owners responsible for the B2B Online experience (marketing, sales, service and billing)• Defined and implemented Vodafone UK's first B2B Digital strategy, including new website that delivered 20% increase in lead volumes,

London, Gb

Leadership of a team of 10 responsible for the annual Integrated Business Planning process; execution Brand strategy in B2B including all marketing campaigns.• Achieved record mobile data sales in 2007, powered by a a series of 'Through the line' campaigns.

London, Gb

Product management of Vodafone UK's Voice and Messaging proposition to the Enterprise market (Small Office to International Corporates) with annual revenues over £1 billion.• Delivered annual growth of 3% in Revenue and 15% - 20% in customer numbers.• Awarded Industry award for Product Innovation by revolutionising the Mobile market, delivering £93m new product revenue in year 1 and 10% growth in customer value.

London, Gb

Product management of Vodafone's £1b post pay consumer contract tariffs.

Bachelor Of Applied Science - Basc, Materials Science

Sciences