Ben Sefton Email and Phone Number
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Senior leader of Digital Transformation - Digital Strategy, Digital Roadmaps, Digital Marketing; and Digital Product Ownership including E-Commerce, E-Service or Digital CRM experiences, underpinned by the ability to delivery with extensive Program and Project management experience.I have a proven record in business leadership and Product Management and have, for the past 10+ years, been exploiting the power of Digital Transformation to improve Customer experience and Business operations. I have championed Innovation and fresh thinking throughout my career, delivering both customer centric, market disruptive change and business process enhancement.With broad team leadership and management experience, I believe in collaboration; creating the right team and right environment; and then backing them with passion, insight and commitment.
Wipro Digital
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Director - Digital ConsultancyWipro Digital Mar 2019 - PresentBangalore, Karnataka, InWorking with clients to devise, develop and implement their Digital Transformation agenda | Drawing on the vast skills, technologies and talents across the Wipro Digital, and wider Wipro team.Projects have included:. Crowd-sourcing the design and development of digital solutions to enable clients to innovate or scale at speed with minimal ramp up.. AIML Data - driven product performance forecasting to improve client forecasting accuracy by near 10%, offering both revenue enhancement and cost reduction opportunities.. Digital Operations transformation to improve client's Operational Excellence while identifying disruption transformation to enhance business value.
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Head Of DigitalVirgin Media Business Jan 2016 - Dec 2018Reading, England, GbOwnership and Leadership of the Digital Transformation - strategy, product roadmaps, investment and delivery sponsorship - of VMB's e-Commerce and e-Service platforms and experiences. • Achieved 20% - 40% uplift in performance across the transformed Marketing and Sales platforms. -
Head Of Online Customer ExperienceVirgin Media Business Sep 2014 - Dec 2015Reading, England, GbOwnership and Leadership of VMB's digital contact strategy and capabilities• Championed the adoption of Digital contact channels across 4 operational areas with on / off shore resourcing achieving a 55:45 split in analogue vs Digital service contacts.
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Snr Business Programme Manager For Vf'S Online Transformation ProgrammeVodafone 2010 - Sep 2014London, GbProgramme Management of the multi-year digital transformation of Vodafone UK's eCommerce and e-Service platforms - stakeholder engagement, financial and delivery governance, and budgetary responsibility.• Delivered in increments over 4 years, the strategic e-Commerce shop and authenticated service platforms. Annual budget of £5m - £10m and approx. 80+ virtual team. -
Head Of Online Enterprise ServicesVodafone 2008 - 2010London, GbLeadership of a team of Digital Product Owners responsible for the B2B Online experience (marketing, sales, service and billing)• Defined and implemented Vodafone UK's first B2B Digital strategy, including new website that delivered 20% increase in lead volumes,
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Head Of Brand And SegmentVodafone 2007 - 2008London, GbLeadership of a team of 10 responsible for the annual Integrated Business Planning process; execution Brand strategy in B2B including all marketing campaigns.• Achieved record mobile data sales in 2007, powered by a a series of 'Through the line' campaigns.
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Head / Senior Product Manager - Voice And MessagingVodafone 2002 - 2007London, GbProduct management of Vodafone UK's Voice and Messaging proposition to the Enterprise market (Small Office to International Corporates) with annual revenues over £1 billion.• Delivered annual growth of 3% in Revenue and 15% - 20% in customer numbers.• Awarded Industry award for Product Innovation by revolutionising the Mobile market, delivering £93m new product revenue in year 1 and 10% growth in customer value.
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Product Manager - Post PayVodafone 2001 - 2002London, GbProduct management of Vodafone's £1b post pay consumer contract tariffs.
Ben Sefton Skills
Ben Sefton Education Details
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Durham UniversityMaterials Science -
Oundle SchoolSciences
Frequently Asked Questions about Ben Sefton
What company does Ben Sefton work for?
Ben Sefton works for Wipro Digital
What is Ben Sefton's role at the current company?
Ben Sefton's current role is Director - Digital Consulting, Wipro. Leader of Digital Transformation | Product Ownership | Programme management.
What is Ben Sefton's email address?
Ben Sefton's email address is be****@****att.com
What is Ben Sefton's direct phone number?
Ben Sefton's direct phone number is +4480005*****
What schools did Ben Sefton attend?
Ben Sefton attended Durham University, Oundle School.
What are some of Ben Sefton's interests?
Ben Sefton has interest in Social Services, Civil Rights And Social Action, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.
What skills is Ben Sefton known for?
Ben Sefton has skills like Customer Experience, Enterprise Software, Management, Strategy, Product Management, Mobile Devices, B2b, Mobile Technology, Leadership, Telecommunications, Proposition Development, Mobile Communications.
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