Huboo Technologies is an e-commerce fulfilment provider which, following a successful £60M Series B raise, is in a phase of significant growth, both commercially and geographically. Unique in its field, owning and operating the complete end to end fulfilment stack, including warehousing, operations, in house built and run software systems (warehouse, inventory, integrations, etc) including robotics and innovation.Reporting to the CEO, the CPTO has complete autonomy and accountability for growing the Product & Technology function from an embryonic start-up state to a scaled function with a reputation as a global technology brand. Encompassing product, engineering, agile and project delivery, IT, networks, hardware, infrastructure and information security.Key Achievements:- Created and implemented a scaled organisational model fit for the future- Shaped and recruited a multi-disciplinary senior leadership team ready for scale- Created stability during a time of organisational and functional change- Embedded departmental values and objectives to drive the right focus, and support company values- Defined a clear product identity, structure, strategy and prioritisation approach fit for the next phase of Huboo’s growth- Created a pillar and domain model to push ownership and accountability to the product-led agile multidisciplinary team- Enabled collaboration through a defined ways of working framework across all disciplines, shifting autonomy and providing engagement- Defined and led a department-wide career progression framework supporting development and growth from within- Oversaw the creation and implementation of a new architectural vision to build on Huboo’s unique business model- Initiated software release and production support improvements moving towards a full DevOps model- Provided roadmap and process visibility through ways of working, product value and delivery metrics using the Goal Question Metric model

Just Eat Takeaway formed from the merger of Just Eat and Takeaway.com, creating a FTSE50 technology business with operations across 23 countries.Accountable for delivery strategy and practices across a newly formed ~450 head department responsible for underlying Platform Infrastructure, Data Platforms, Information Security, Enterprise IT and central product capabilities.Responsible for shaping the identity, culture and ways of working of the department, ensuring a clear vision, strategy and plan, to deliver tools and capabilities, maximise efficiency and provide product data to the wider Product & Technology department and beyond.Key Achievements:- Created and promoted a new identity for Platforms, bringing together a disparate set of teams and functions into a coherent and aligned department- Created and built an impactful delivery team bringing together delivery managers with skills from across the delivery spectrum- Transitioned and evolved separate agile and programme management teams into a combined holistic delivery capability- Formed an engaged departmental leadership team from across delivery, product and engineering to align around common goals and values- Embedded values in line with the company, and a new culture of openness and shared success- Initiated changes to move the department towards a product-led platform-as-a-service approach, formed around capabilities rather than technologies - Used industry best practice to shape product-led platform capabilities- Implemented a capability-driven departmental structure, maintaining leadership trios at all levels- Lead a high-performing team through organisational change and uncertainty, keeping morale and engagement high

Just Eat operates a leading global hybrid marketplace for online food delivery, providing customers with an easy and secure way to order and pay for food from our restaurant partners. A FTSE100 company operating in 13 territories, we offer our customers the widest food choice whilst supporting our restaurant partners in reaching more customers. Serving over 26M active customers the right food at the right time from over 100K restaurant partners. As Head of Product and Technology I’m accountable for:- consumer facing product strategy- product delivery- technology- reliability- operations- supplier management- commercial agreements- budget and P&L controlAcross the following domains:- Consumer payments, capturing over £3bn in payments annually- Global Fraud capability- Payments supplier optimisation- Internal financial reporting and accounting systems- Invoicing and restaurant paymentsResponsibilities:- Strategy, engineering and operational excellence- Product vision and strategy across many product domains including experimentation, OKRs, KPIs, metrics to drive tangible business outcomes- Representing the strategy and vision at a senior level- Department growth and organisational design- Defining and delivering product and technology roadmap that span functions that have a direct impact on business performance- People leadership, coaching, mentoring and career growth - Driving discipline evolution, continuous improvement and best-practice

Endava is a privately-owned IT services company with over 3,500 employees with offices in New York, Atlanta, New Jersey, London, Amsterdam and Frankfurt, and delivery centres across Eastern Europe and South America. Helping some of the world’s biggest brands in Finance, Insurance, Telecommunications, Media, Technology, and Retail to evolve digitally and transform into more agile businesses; Endava is about creating success for people. The people who work for us, the people who engage with us, and the people who use the systems and applications we design, build, and operate.As a Delivery Partner, I help clients move their businesses forward through holistic Digital propositions, driving business Agile Transformation and promoting the increased use of Automation and DevOps.As part of the leadership team, I grow strategic partnerships by delivering value, quality and a challenge culture that sets Endava apart from the rest.• To operate at a senior level in large client organisations• To build trust and grow strategic partnerships with senior client management• To shape and negotiate large client contracts that meet Endava, and client, business objectives• To control the financial and commercial position on large projects ensuring cost, revenue and margin targets are met• To identify, develop and qualify major sales opportunities• To write, approve and present sales proposals to major business opportunities• To lead multi-specialist consultancy projects by using a broad technical and practical experience• To determine, monitor and review all programme economics including programme costs, operational budgets, staffing requirements, programme resources and programme risk• To take responsibility for the definition, documentation and successful completion of complex technical projects and programmes (with significant business, political, high-profile impact)• To maintain effective financial and project progress forecasting, and reports as appropriate

Head of Delivery providing business critical solutions to a FTSE 250 international financial services company with over 9000 employees. A 70 strong department, delivering appropriate and cost effective online software products and solutions as part of an annual spend of £3.5 million.• A member of the senior management team within JLT Management Services• Supporting the global business with flexible and dependable software-as-a-service products• Co-ordinating development across agile delivery teams and match expectations for cost, quality,reliability and time to market• Ensuring appropriate infrastructure, hardware and change management solutions are in place tosupport global 24/7 business critical enterprise SAAS products and services• Defining the release and delivery programme to best deliver in clear measurable stages acrossmultiple projects and platforms (web, mobile, apps)• Managing the planning, delivery, communication and change control activities to deliver a complexbusiness systems strategy through a period of transition and growth• A member of the Programme Board• Ensuring all delivered work meets the required quality criteria throughout the entire product andproject lifecycle to assess potential risk(s) and make informed decisions• Ensuring work is undertaken in line with central guidelines and to the required standards incinformation security, strict compliance standards and FCA regulations• Collaborating with the multi-disciplinary teams and all stakeholders to understand best requirements,provide direction and plan effective delivery strategy• Fostering and embedding a delivery-focused environment by driving cultural change across large anddiverse teams• Managing and co-ordinating of >100 IT specialists across onshore, near-shore and offshore sites• Managing 3rd party suppliers (relationship, process, governance and KPIs)

As a senior member of the department I elevated the analysis function to a key departmental practice. Implementing analysis processes and best-practice, consolidating analysis across all projects/products at JLT to include business and development analysis as well as some product and programme management.• Part of the senior management team within JLT Management Services• Establish a consistent analysis practice across all programmes• Manage and coordinate analysis across all projects and workstreams – including aspects of deliveryand quality• Oversee quality across all teams including offshore / external teams• Implement best-practice and promote accredited training• Build strong relationships with product management and all stakeholders both internal and external• Act as point of escalation for product management and operations to ensure workstreams are clearlydefined and understood and production issues are dealt with in a timely manner• Raise visibility of the analysis practice within JLT and facilitate closer working with stakeholders• Remove impediments that are detrimental to delivering a clear product definition• Defining quality goals for the analysis and solution definition practice to drive software qualityimprovements• Ensuring appropriate processes and measures are in place to ensure effective solution delivery

Starting as Product Delivery Manager I oversaw day to day delivery processes for the development and release of a global flagship software-as-a-service employee benefits product.Through the implementation of the Agile development methodology I was appointed Product Owner. Later, this expanded to Global Product Owner as the product was globalised.Owning the relationship with business stakeholders, business case management and the feature roadmap. Agreeing the priority and schedule for delivery of features to stakeholders and business within the group globally to underpin value-add services offered in conjunction with the software product.• Owning and defining the global product roadmap for all streams and countries• Providing holistic deliveries which satisfy diverse stakeholders across many departments within JLTand across many regions• Defining departmental processes and best practice• Supporting the definition of, and working with wider strategic and operational objectives• Business case management ensuring suitable return on investment• Acting as product and departmental champion with the wider business and clients• Prioritising requirements to form part of the product roadmap• End-to-end delivery from strategy and analysis through to release content and quality• Collaborating with the multidisciplinary team and stakeholders in day-to-day prioritisation• Coordinating delivery scope, quality and time to market across multiple development teams / streams• Working as part of the senior management to ensure delivery of fit-for-purpose solutions• Prioritising product features and managing release content to incorporate product features from allproduct stakeholders• Acting as the business sign-off gate for releases and defect triage• Key member of the business operational management team ensuring seamless continuity of service• Supporting sales activities and building client and provider relationships

Having overall responsibility for the technical delivery of web and software products and services to JLT and its clients.• Managing development and implementation teams both internally and through outsource partners• Manage pre-sales support including standard propositions and marketing materials• Business strategy planning• Pipeline and roadmap management for development projects• Managing the design, architecture and development of all in-house software development• Technical management of the full project lifecycle for all web and software development projects• Controlling high-level project goals whilst maintaining attention to detail• Overall control of ongoing development of business processes• Implementation of web solutions using standard technologies and formal methodologies• Managing release and change management procedures across multiple n-tier environments• Capacity planning and management for servers and other network infrastructure• Third party supplier management including hosting, systems providers and design and developmentagencies