As the Sales and Onboarding Specialist for Australia and New Zealand, I look after clients from first contact through product demonstration and suitability checks, contracts and full scale onboarding management. Working to understand clients needs from day one to ensure that Prime is the right solution and to help our clients get the most out of the system. As a primarily front end configuration platform, I work closely with new and existing clients on system and process optimisation, drawing on my platform expertise and broader industry experience.