Ben Smith Email and Phone Number
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With a proven track record as a C-level executive, I specialize in building and steering companies through periods of high growth and transformation. My career spans leadership roles in globally recognized brands such as AG1, where I contributed to its massive scale and impressive $1.2b valuation, and Williams-Sonoma, a Fortune 500 leader in premium multi-channel retail, where I lead the operational expansion into Australia for Williams-Sonoma, Pottery Barn, Pottery Barn Kids and west elm, across both retail and DTC. These experiences have equipped me with a deep understanding of how to drive both operational efficiency and strategic expansion in fast-paced environments.Having lived and worked in multiple countries (USA, Australia, UK and China), I bring a global perspective to business strategy, market development, and cross-cultural leadership. My ability to navigate diverse markets and manage international teams has been instrumental in scaling hyper-growth operations and fostering innovation across regions.Currently focused on driving the strategic vision for Earth Breeze, I am passionate about reshaping market strategy, ensuring operational resilience, and positioning businesses for long-term success. I have a unique ability to balance short-term execution with long-term strategic goals, and I’m adept at working with boards and executive teams to craft and implement growth strategies across multiple channels including DTC, wholesale, retail and service.In addition to my executive roles, I advise multiple high-growth companies and CEOs, providing strategic guidance to help them navigate complex growth challenges. If you're interested in tapping into my expertise, I welcome opportunities to discuss board positions, or advisory engagements where my experience in high-growth environments, global markets, and strategic leadership can drive meaningful impact. Let’s connect to explore how I can help shape the future of innovative and forward-thinking organizations.
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Chief Operating OfficerEarth Breeze Jun 2023 - PresentMedford, Or, Us
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AdvisorEarth Breeze Oct 2022 - Jun 2023Medford, Or, UsServed as an Advisor prior to joining Earth Breeze full time.
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AdvisorAthletic Greens Jun 2023 - PresentRemote, Us -
Coo & CscoAthletic Greens Jan 2019 - Jun 2023Remote, UsPartner with the CEO on the strategic vision to oversee our end-to-end supply chain, customer service, people, HR and culture, product safety, product development, and IT functions. Athletic Greens is a hyper-growth business with direct-to-consumer operations in the USA, UK, Netherlands, China, and Australia. Enabled hyper-growth at a $1.2b valuation in 3 years by creating strategies focused on improving and scaling functions across supply chain, customer service, talent & HR, technology and product innovation. Generated millions in annual savings by re-negotiating our contract manufacturing agreement which also protected our intellectual property, increased our volume buying power and ensure this key supplier had robust business continuity and disaster recovery process in place. Scaled manufacturing and fulfillment to achieve hyper-growth with no downtime. Built the operations senior leadership team to meet demand and implemented a geopolitical risk mitigation strategy Achieved carbon-neutral certification within 12 months by creating an internal sustainability function and driving a culture of accountability across the organization.
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Chair - Operations Advisory BoardSubta (Subscription Trade Association) Mar 2020 - Nov 2022Troy, Michigan, UsSUBTA is an ever-growing community of innovators, entrepreneurs, thought leaders and dedicated teams that are eager to scale their businesses and catalyze the subscription industry.www.subta.com -
AdvisorSugarfina Usa Llc Dec 2019 - Jun 2020Los Angeles, California, Us -
CooSugarfina Usa Llc Jul 2017 - Dec 2019Los Angeles, California, UsOversaw operations and a $30M annual budget for three company-owned production and fulfillment facilities in the US, Mexico and Canada, employing over 500 people producing over 30M units per annum. Created the supply chain, operations, and technology strategies to enable growth from $24M to over $64M in 2 years. Secured ~$6.4M in COGS reduction through labor and tax structure incentives by relocating a large manufacturing and fulfillment operation with over 200 people to a Maquiladora in Mexico. Achieved less than 2% attrition while closing a production and fulfillment center employing >200 people. Designed and created a quality control app with real-time dashboard for metrics, taking the quality control rate from ~75% to >98% on average.
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AdvisorChef'D Jun 2018 - Aug 2018Los Angeles, Ca, UsMember of the advisory board during the companies last few months contributing to supply chain and operations strategy, executive recruitment, distribution modeling etc.Assisted in the hire of their SVP, Operations, design of the SureSort automation and final round strategy in attempt to secure bridge funding. -
CooFame And Partners Dec 2015 - Jul 2017Served as a business partner to the CEO on the organization’s financial, budgeting, and administrative processes— with an eye to continuously developing and improving systems. Manage all global operations in US, Australia and China. Setup company supply chain in Suzhou, China, including product development and production teams. Enabled 300% revenue growth by designing and executing the supply chain and logistics scale strategy. Reduced average on-demand garment production time from 9 days to 5 days. Improved customer satisfaction by setting up the US and Australian returns center operations (3PL) and fully automating returns from request to refund without associate intervention. Designed an on-demand manufacturing and quality control system to enable rapid scale and material improvements in quality.
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General ManagerWilliams-Sonoma, Inc. Sep 2013 - Dec 2015San Francisco, Ca, UsLead Operations for Williams-Sonoma's expansion into the Australian market from start-up to $100m in annual revenue in less than 3 years.Oversaw a DC Budget and P&L management of $22M per annum to manage national transport hubs in Melbourne, Brisbane, Adelaide, Perth, and Singapore. Led full operations management of over 2M units outbound and 600 FEU’s inbound per annum and overall inventory management of circa 14K+ SKUs and 800K units across multiple locations. Reduced Australian supply chain costs >$10M by negotiating activity-based cost model with 3PL. Achieved a 30% increase in demand by cost modeling current eCommerce shipping charges and presenting a more profitable and appealing charge structure. Delivered a 25% reduction in receiving labor by designing an automated carton receiving and label printing system for the retail stores. Created and executed strategy to support Australian country growth from zero to $100M in 3 years, including establishing a 360K ft2 main distribution center and regionalized transport hubs in each capital city of Australia. -
National Logistics & Commercial ManagerNext Logistics Sep 2011 - Sep 2013Ingleburn, New South Wales, AuLed P&L for all warehouses nationally, including major supplier management spend >$10M per annum. Managed 6 direct reports and 40 indirect reports while overseeing inventory management of >20K SKUs across 170 customers. Increased revenue >$6M through business development and customer acquisition while managing 100% year-over-year growth for 4 years running. Led the relocation of our Head Office, main warehouse, and a further two warehouses and re-modeled sectors of the warehouse and WMS to increase picking efficiency and accuracy. Located and negotiated a warehouse premise on a short-term lease and coordinated stock transfers in 3 days to accommodate a large client needing fast implementation. Managed and controlled the receipt and implementation of large clients, including the Australian Diabetes Council, with an activity of 10K item picks per day. -
National Logistics ManagerNext Logistics Feb 2008 - Sep 2011Ingleburn, New South Wales, Au
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It & Operations ManagerBentley Designs (Uk), Ltd Sep 2006 - Sep 2007Led the daily container operation of deliveries to our 60K sq ft warehouse and directly to our customers. Performed inventory management in cycle counting and year-end counts for more than $2.5M inventory holding. Met all delivery KPIs by building an end-to-end container tracking tool. Achieved zero operating downtime while coordinating and managing IT and Telecommunication systems of a full premise relocation and setup of new systems. Performed a $100K tender process for server and support upgrade and managed the implementation. Ran a $30k tender process for a state-of-the-art telecommunications system to deliver full call KPI reporting across sales and accounts departments, call popping features, and real-time management call tracking features.
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Head Of After SalesThis Is Furniture 2005 - 2006Company ProfileThis Is Furniture LTD is an EU based, omni-channel furniture and homewares retailer.Key AchievementsDistribution• Implementation of 5 year supply chain, operations and distribution strategy to expand fulfilment, improve delivery time and increase stock turn.• Implementation of an inventory control & delivery database to provide visibility of all inventory in and out of our warehouses and scheduled deliveries.• Implementation of strategic zone delivery allocation system to ensure the internal delivery team were cost effective and efficientReducing Overheads and Increasing Business• Initiated and managed a complete warehouse and operational staff relocation to a more fit for purpose location – This then doubled the amount of retail space at our flagship store and created a safer and more efficient working environment for the warehouse and delivery staff.• Revised transportation lease agreement to large, more fit for purpose delivery vehicle which increased daily drops by 25%• Implemented the use of 3rd Party Logistic provider for outside of metro and wider EU distribution, reducing costs for more than $100k per annum and expanding delivery network globally. Key Responsibilities• Develop and implement 5 year omni-channel, supply chain and operations strategy• Oversight of Warehousing and Fulfilment Operations (UK & EU)• Oversight of Customer Service Department• Oversight of Transportation (Company owned and 3PL)• Oversight of Inventory and Procurement• P&L Management for all post sale operations
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Volunteer WorkAnimal Aware Apr 2005 - Apr 2005Animal Aware is a small not for profit Animal Shelter in Sumpango, Guatemala - a remote town near Antigua, Guatemala in Central America.Abandoned and stray animals is a considerable problem in Guatemala and Animal Aware do what they can to save and protect as many animals as possible.I volunteered here to assist in general operational hands on duties such as building enclosures, feeding and caring for animals and travelling to pick up supplies etc.
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Transport Operations ManagerBc Sands 2003 - 2005In this role I was responsible for the management and allocation of 26 Vehicles ranging from small 3 tonne tippers up to truck & dogs as well as maintenance staff and yard staff performing up to 260 same day, within the hour deliveries.This role had a high level of people management within a very age and culture diverse workforce.One of my major achievements in this role was creating synergies between a number of competitors to outsource/trade local jobs/business in our geographical areas which we all traditionally delivered at cost or a loss.This was a benefit for all business involved.As part of these synergies I was also able to negotiate supply contracts to business in the same regions as our raw material suppliers to delivery an in-house produced product at low cost, which substantially reduced our vehicle run empty time.
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Am Transport ManagerSmorgon Steel Jan 2000 - Jan 2003AuContract management of 30+ delivery sub-contractorsDelivery routing and allocations planningTime slot managements and scheduling with major construction sitesDistribution planningAssist in manufacturing planning and allocation
Ben Smith Skills
Ben Smith Education Details
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Royal Brisbane Institute Of TechnologyManagement And Operations
Frequently Asked Questions about Ben Smith
What company does Ben Smith work for?
Ben Smith works for Earth Breeze
What is Ben Smith's role at the current company?
Ben Smith's current role is COO at Earth Breeze & Advisor at AG1 (Athletic Greens).
What is Ben Smith's email address?
Ben Smith's email address is be****@****ens.com
What is Ben Smith's direct phone number?
Ben Smith's direct phone number is +142444*****
What schools did Ben Smith attend?
Ben Smith attended Royal Brisbane Institute Of Technology.
What are some of Ben Smith's interests?
Ben Smith has interest in Start Ups, Social Services, Economic Empowerment, Technology, Politics, Photography, Science And Technology, Music, Business, Disaster And Humanitarian Relief.
What skills is Ben Smith known for?
Ben Smith has skills like Supply Chain, Logistics, Warehousing, Management, Supply Chain Management, Transportation, Freight, Operations Management, Negotiation, Warehouse Management, 3pl, Logistics Management.
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