Benson Chiro Email & Phone Number

Newnan, Georgia, United States

• Developed a robust Pricing Automation Application integrating SQL-based data extraction from Azure Synapse and Dataverse, with a custom Power Apps interface for seamless data navigation and validation, reducing operational time by 5 hours and supporting 50+ users.• Validated product pricing data in Dynamics 365 Finance & Operations, utilizing Azure Synapse to ensure accuracy and consistency within the dealer portal • Automated the generation of pricing pages for 300+ products using Power Automate, dynamically populating Word document templates, converting them into PDFs, and streamlining email distribution to stakeholders.• Integrated a sign-up and approval process within the application using Power Automate and DocuSign, enabling seamless electronic signature workflows and multi-level approval chains for pricing approvals.• Developed interactive Power BI dashboards embedded in the Power Apps interface, leveraging Dataverse for real-time analytics and insights, providing users with up-to-date pricing data and performance metrics.

Newnan, Georgia, United States

• Scraped competitor pricing data from PDFs and built a custom LLM using OpenAI, incorporating the scraped PDFs as a knowledge base and fine-tuning the model to enable users to query pricing data with high accuracy.• Extracted, transformed, and loaded over 10,000 unstructured device cost scanned invoice images using spaCy and OCR technology, efficiently processing the data into Azure Synapse for comprehensive device cost analysis.• Developed an automated ETL pipeline to ingest and load monthly Uniform Commercial Code (UCC) filings data from a third-party source into Azure Synapse, streamlining data integration and ensuring consistency.• Created a margin analysis dashboard in Power BI, integrating data flows to calculate and visualize profitability across various product lines, enabling data-driven business decisions.

Atlanta, Georgia, United States

• Built an ETL pipeline to automate the import and storage of unlabeled images in AWS S3, enabling scalable processing and analysis of large image datasets• Designed and deployed image classification tasks on Amazon Mechanical Turk, creating precise guidelines for workers to accurately label images, ensuring high-quality data for downstream machine learning models.• Developed a deep learning model using OpenCV and PyTorch to extract complex image features such as blurriness, background noise, and text density, optimizing feature extraction for accurate image rating predictions.• Created interpretable machine learning models using Random Forest and Logistic Regression, using extracted image features to predict image ratings and analyze feature importance to gain insights into factors influencing ratings.

Atlanta, Georgia, United States

- Led a 4 member team as project manager and developed forecasting models to enable workforce efficiency in the call center based on historical call data using CRISP-DM methodology- Created a comprehensive interactive Power BI dashboard utilizing advanced features to enhance data exploration for contact center analytics

Harare, Zimbabwe

• Conducted a comprehensive assessment of the existing MSSQL data warehouse infrastructure, including data sources, data models, ETL processes, and reporting capabilities, to improve query results.• Designed and developed interactive visual reports and dashboards using MSSQL Server and python frameworks, providing 250 end-users with insights using Angular and Fast API frameworks.• Built timeseries forecasting models and customer churn models to enable 10% sales improvement using KNN clustering, RFM models and XG Boost model

Harare, Zimbabwe

• Extracted, transformed, and loaded data in a data warehouse using Talend Studio and Oracle SQL for month-end reports• Created dashboards and monthly visualizations with Microsoft Power BI and conducted data cleaning in Python• Analyzed and processed Telecoms International Roaming data

Harare, Zimbabwe

Performed IT Hardware support for desktops, printers, and laptops.Configured CISCO switches and routers.

Master Of Science - Ms, Business Analytics

Goizueta Business School's STEM-credentialed Master of Science in Business Analytics (MSBA) is a 10-month, immersive program that combines.

Bachelor'S And Honors Degree In Computer Science, Computer Science

Activities and Societies: Playing Chess