Benson Chiu Email & Phone Number

Utah, United States

• Effectively communicated complex technical terms to non-technical individuals, ensuring understanding and customer satisfaction.• Provided recommendations for hardware and software upgrades and repairs based on customer needs and budget constraints.• Troubleshooted and repaired technical issues for customers, including servers, desktops, and laptops.• Proficient in OS deployment, data recovery, and Windows troubleshooting and recovery processes.• Expertise in Windows desktop and server operating systems.• Experienced in setting up and configuring RAID and VMware environments.• Configured network environments at customer sites, including rack mount setup for switches, firewall units, cabling, and routers.• Demonstrated strong network troubleshooting skills.

Utah, United States

Building computer system, including Data Server, Blade server, JBOD, Desktop and NUC.Configure Bios and windows setting, personalize according to customers requirement.For example configure redundancy to protect data, setting up Virtual Machine and custom branding on splash screen etc.

Hong Kong Sar

Previous owner of the company retired. I took over the company after 2 years of work experience in the field. My responsibility as the owner is to secure current customers and explore new opportunities.Managing employees to work on schedule and delivery products to customer on time.

Hong Kong, Hong Kong Sar

Travel with the truck driver, collect products from warehouse and deliver to customers.Stay on schedule and make sure to handle delivery on time.