Systems Engineer with over 9years of experience in IT infrastructure management, specializing in server monitoring and management using Nagios, PRTG, and Checkmk. Proficient in both Linux and Windows environments, with advanced expertise in Docker container orchestration and management. Skilled in deploying, implementing, and managing hypervisors such as Oracle KVM, Citrix XenServer, and VMware vSphere. Adept at utilizing JIRA and OTRS for efficient customer request handling, with a strong focus on system management, including infrastructure patching, and implementing continuous integration/continuous deployment (CI/CD) practices. Experience with cloud platforms like Azure and Exchange Online, as well as managing network firewalls and storage solutions. Proven track record in building and managing WSUS, WDS, and backup solutions using Commvault and Veeam. A proactive team player dedicated to driving innovation, enhancing operational efficiency, and advancing DevOps practices for continuous improvement and automation.