Benson David Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

• Collaborate with stakeholders to identify gaps and areas for enhancement, conduct thorough gap analysis, and design processes to drive efficiency.
• Gather and define requirements for new solutions and product enhancements, transforming business needs into detailed user stories and acceptance criteria.
• Work with REST APIs and other integration tools to ensure seamless system connections, and develop and execute test scripts for user acceptance testing (UAT).
• Participate in agile ceremonies and facilitate communication between development and testing teams to ensure timely project delivery.
• Liaise with managers and cross-functional teams to understand current processes and propose improvements, acting as a bridge between various teams to ensure alignment.
• Map out current ("as-is") and desired ("to-be") processes to support project delivery and drive service improvements.

Sydney, New South Wales, Australia

Chennai, Tamil Nadu, India

• Created statistical reports and acted as the POC for software distribution, release management, and patch deployment.
• Provided software solutions to meet client needs and troubleshot installation and deployment issues using command line and Microsoft Intune.
• Engaged with clients to resolve technical issues and escalated unresolved issues as needed.
• Delivered functional and technical solutions, utilizing PowerShell scripts for task automation.
• Proficient in application management, change requests, and task sequence customization.
• Skilled in System Center Configuration Manager (SCCM) for managing collections, packages, and deployments.

Jabalpur, Madhya Pradesh, India

• Worked in the manufacturing and assembly section of general staff vehicles and logistics vehicles, including 5/7.5 Ton Stallion Mk-IV BS-III, 2.5 Ton LPTA 715 BS-III, and bullet-proofing of 407, LPTA light armored.
• Collaborated with cross-functional teams to meet quality and production standards.
• Completed training in Design for Assembly Rules and Manual Assembly Rules, enhancing expertise in efficient assembly processes.
• Underwent Quality Assurance (QA) training to maintain high-quality standards throughout the manufacturing process.

Jabalpur, Madhya Pradesh, India

• Worked in the manufacturing and production department, gaining hands-on experience in various methods and steps required for the production of "FUZE Fz A670M For 30mm BMP II (Head)."
• Completed training in Project Management, enhancing skills in overseeing and executing successful projects within defined parameters.
• Underwent Time Management training to optimize productivity and meet deadlines effectively.
• Participated in Leadership Training to develop strong leadership qualities and foster teamwork in the production environment.
• Acquired knowledge in Strategic Planning to contribute to long-term production objectives and organizational growth.
• Received training in Manufacturing Principles, gaining insights into industry best practices and process optimization.

Master Of Business Analytics

Bachelor Of Technology - Btech, Mechanical Engineering