Process new and change user information technology requests. Follow up with new user and hiring manager for correct access and any additional help.Procurement - Review item(s) requested, obtain appropriate approval, purchase items(s). Follow up on delivery of hardware or help with installation of software.Manage cell phones and plans. Purchase and upgrade cell phone using the best cost options. Obtaining appropriate approval and guiding users on new phones and plans.Collaborated with team to account for all 2,600 hardware devices. Work with site contacts to have the devices logged onto the network or disk wiped and disposed of properly.Reduced information technology monthly software costs for three business units and saved over $40,000 in yearly charges within seven months

Processed over $100+ million in monthly billing for North America information technology services. Generated standard and ad-hoc reports to business units via Microsoft Access queries.Coordinated, tested and implemented annual billing changes for over 35 information technology departments within two months.Provided training and maintained VISA card processes for eight users and managers.

Processed invoices for payment, verified approvals, entered payments in accounting system and printed checks for over 20 departments.Prepared requests for wire transfers and foreign checks. Set up new vendors in accounting system and updated and maintained vendor database. Collaborated with supervisor on training over 20 administration departments on the new accounts payable system.Analyzed accounts payable clearing accounts and internal company charges monthly.