Benson Cheng Email & Phone Number

Taipei, Taipei City, Taiwan

- Upselling: Upgraded and optimized customer solution systems, replacing a major competitor and increasing potential revenue by 500% growth across multiple international markets.- Customized four product lines and arranged multiple departments to meet the client's specific requirements.- Bid Project Leadership: Led major account's bid project, increasing 3 times potential revenue growth annually for three years.- Government Projects: Managed a portfolio of 20+ clients, securing various government projects and collaborations.- GTM Strategy: Built and executed go-to-market strategies, boosting one territory’s revenue 8 times growth.- Client Relationship Building: Cultivated strong relationships with C-level clients and stakeholders.- Sales Training: Trained and supervised new sales associates, focusing on essential skills such as account planning, CRM, and strategic sales techniques.

Taipei, Taipei City, Taiwan

I contributed to and observed the company's growth from inception to maturity, gaining a deep understanding of a startup's operational challenges and opportunities.*Startup Growth Experience*- Participated in the company's growth from inception to maturity, understanding startup challenges and opportunities.- Built sales teams and processes from scratch, adapting strategies to market changes and promoting innovation in sales and marketing methods.*Sales Manager*- Expand New Market from 3 cities to 5 cities.- Established a comprehensive sales process, increasing conversion rates at each stage.- Generate a 150% growth sales strategy in one year.- Collaborated with members to ensure market demand alignment and excellent customer service.

Key Achievements:- Led CSR project collaborations with renowned enterprises (e.g., Astellas, FarEasTone Telecom, Cathay Life Insurance), successfully maintaining partnerships for over two years.- Implemented Agile development methodology, reducing course product development cycle from 1-2 months to within three weeks, significantly improving efficiency. - Utilized the "Gamification Octalysis Framework" to optimize user experience, consistently maintaining user satisfaction rates above 4.5/5- Successfully self-learned and applied new methodologies to complete multiple cross-domain projects without prior relevant background.- Improved product development efficiency by 67% while maintaining high quality and user satisfaction.

Key Achievements:- Completed 60 nationwide speaking engagements within a year, establishing brand awareness and professional image- Continuously optimized presentation content and techniques, adjusting based on audience feedback to enhance presentation effectiveness- Developed standardized presentation process SOPs, laying the foundation for team expansion- Delivered an average of more than one high-quality presentation per week, rapidly accumulating client resources and market reputation during the company's initial startup phase- Systematized presentation experience, establishing a replicable business development model for the company

Taipei, Taipei City, Taiwan

肄業, Chemistry

Activities and Societies: StreetDanceClub

Education record