Benson Tait Email & Phone Number

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Sydney, Nsw, Au

Sydney, Nsw, Au

Responsible for AGL’s digital user experience design and research of all customer-facing and internal assets. Responsible for the value realisation of cohesive experiences through customer relationships, journeys and interaction level usability metrics across web, mobile, AR, VR and IoT platforms. Promote human-centred design and design thinking ways of working across the enterprise to ensure AGL creates digital products and services that users love. Orchestrate and continually optimise experience design and research operations to amplify design value and impact at scale.

Melbourne, Victoria, Au

Responsible for driving growth within the digital channel across the diverse enterprise portfolio resulting in material outcomes. Shaped and delivered both portfolio and organisational vision reflecting the strategic roadmap. Lead key stakeholders and teams on the journey with digital expertise and new ways of working. Promoted Design Thinking, HCD and matured Design & Research Ops practices.

Melbourne, Victoria, Au

Lead an early growth stage startup responsible for product development and experience. Translated market and customer opportunities into vision and orientation setting with leadership and story-telling. Promoted divergent and convergent thinking to reframing to create and catalyse delivery. Built relationships and connected parties to deliver and continue the journey of optimisation and growth collaboratively.

Melbourne, Victoria, Au

Melbourne, Victoria, Au

Digital Channels of Innovation go-to expert and coach in delivery. Matured discovery and ideation ways of working within strategy and CX streams to ensure confident delivery in the market. Created a flow of cross-functional scaled delivery teams within release trains. Enabled optimisation, campaign and BAU activities, improved solution offerings in the market. Nourished a culture of data-driven delivery and experimentation across the teams. Utilised industry standards, frameworks and methodologies, predominantly scaled agile delivery, design thinking, service design, hypothesis-driven development and growth marketing. Created leaders and acted as a strategic advisor for senior leadership teams to support effective workflow and organisational evolutions.

Melbourne, Victoria, Au

Lead digital transformation inside a SAFe (Scaled agile framework for enterprise) environment. Supported the re-alignment of siloed craft teams into cross-functional delivery teams and built digital platform solutions utilised across the enterprise to deliver consistency and ensure efficiency across an international digital space.

Melbourne, Victoria, Au

Drove Salsa’s pipeline and sales activities. Lead client-facing activities including pre-sales, facilitation of workshops to understand business requirements, pitched high-level concepts and presented creative solutions. Ensured delivery was aesthetically engaging, technologically considered and within client budget. Determined optimal solutions for clients to evolve their digital presence conceptually and bring it to fruition.

Co Founder/Creative Director involved across all aspects of digital agency activity. Allowing me to appreciate all aspects of a digital agency. Infinite Studio allowed some experimentation typically not possible for most client work due to its startup culture and methods. We forever iterated our processes and delivery which I translated into strategic commercial betterments to for client facing activities.

Responsible for quoting, design, develop, testing and delivery of significant projects for the boutique studio. Lead the design and front-end development team.

Full-stack design, front-end development, tested and delivered digital campaigns, CMS integrations and eDM campaigns. A welcomed start to my digital career, truly getting my hands dirty in the ‘how’ early.

Bachelor, Visual Communication And Design

Bachelor, Industrial Design