I have been with BenTech L.L.C for several years and I am currently a Support Technician specialist. Prior to this, I have worked in customer service for over a decade. This has given me great skills and the ability to deal with difficult situations, which I can do well with independently or in a group setting.With my hands-on knowledge of computer software and hardware systems, excellent diagnostic skills, and high-level communication abilities, I am well-versed in responding to queries, resolving computer hardware and software problems, and implementing effective solutions.