Ben Marshall

Ben Marshall Email and Phone Number

Payments Product Manager @ Bankwest
Perth, WA, AU
Ben Marshall's Location
Perth, Western Australia, Australia, Australia
Ben Marshall's Contact Details

Ben Marshall phone numbers

About Ben Marshall

As a Business Analyst and Software Engineer, to me the point of simplifying and making systems and processes more efficient is to improve people’s lives, and find this end result incredibly satisfying and rewarding. With a continuous focus on improving efficiency, performance and costs, I am not afraid to question processes that I think can be done better using technology and have a history of diplomatically influencing and supporting better outcomes. Even in my ‘down time’ I have a passion for business analytics and enjoy investigating improved ways to deliver requirements.An outgoing people person with strong relationship building skills, I have the ability to create a community around me which has netted positive results on multiple occasions including post-merger helping the staff of two organisations – and two development teams – to merge as a collaborative team. Also, following the initial Covid related lockdown, I organised events which brought staff back together again and reignited our sense of workplace community. I achieve objectives through a friendly, personable, can-do approach, combined with astute planning and abstract, innovative thinking and have a passion for finding the most intuitive solution while keeping clients goals clearly in mind. By creating goals and translating them into workable, sustainable business processes, I am consistently striving to achieve the best possible outcomes for staff, the business and the client.

Ben Marshall's Current Company Details
Bankwest

Bankwest

View
Payments Product Manager
Perth, WA, AU
Website:
bankwest.com.au
Employees:
3022
Ben Marshall Work Experience Details
  • Bankwest
    Payments Product Manager
    Bankwest
    Perth, Wa, Au
  • Insight
    Lead Consultant - Analysis, Agility And Architecture
    Insight Jan 2024 - Sep 2024
    Perth, Western Australia, Australia
  • Ey
    Senior Consultant - Technical Business Analyst - Digital And Emerging Technology
    Ey Apr 2022 - Nov 2023
    Perth, Western Australia, Australia
    Support leadership to develop business cases, RFP processes, and vendor management for key business initiatives.Quickly and positively adapt to changeManaging and delivering medium to large teams on complex programs and projectsDetermine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.Assess, design, architect, and develop solutions leveraging the latest technologies and trends to exceed the business requirementsUnify, enrich, and deliver value to derive insights and opportunitiesLeverage in-house and partners – platforms and solutions as needed to recommend and build new platforms/solutions as requiredCommunicate findings, recommendations, and opportunities to improve platforms and solutionsDemonstrating a deep understanding of technology, concepts, tools, features, functions, and benefits of different approachesSeek out information to learn about emerging methodologies and technologiesClarify problems by driving to understand the true issueLook for opportunities for improving methods and outcomesCollaborate, influence, and build consensus through constructive relationships and effective listeningSolve problems by incorporating data into decision-makingSales and deliveryEstablished client relationships
  • Department Of Communities Wa
    Senior Business Analyst
    Department Of Communities Wa Aug 2021 - Apr 2022
    Australia
    Conduct workshops with key stakeholders and team members.Liaise with community business and technical resources at all levelsAbility to work with stakeholders influentiallyAbility to work to deadlinesHigh-quality work delivery
  • Fujitsu
    Senior Business Analyst
    Fujitsu Aug 2021 - Apr 2022
    Perth, Western Australia, Australia
  • Covaler
    Business Analyst
    Covaler Jun 2020 - Aug 2021
    Melbourne, Victoria, Australia
    Self-managed role collaborating closely with project managers in working across and advancing widely diverse projects. Identify issues, recommend controls, construct workflow charts and diagrams, and improve procedures. Define project requirements and monitor progress. Stepped up as Project Manager for 3-weeks.Maintain user confidence by creating informative, actionable, repeatable reporting highlighting business trends.Gathered requirements enabling rebuild of RMIT Informit system, major aggregators for educational publications. Improved project quality by influencing introduction of code review process. Enabled Institute to complete project despite impact of Covid-19 by having all requirements in place.Gathered requirements enabling implementation of Project Control Portal (PCP).Facilitated quality survey data collection via PCP user interface and from external organisations.Developed marketing analytics tolls for Ipsos health and infrastructure projects throughout ANZ.Improved systems, project management and knowledge management by implementing Jira and Confluence. Gathered requirements for Lend Guard, supporting industry-leading goals as a consumer-driven bureau. Maintained high-level integrity, personal information, government and reporting expectations and requirements.Set up Jira as a project management tool and Confluence as a knowledge management platform (Wiki).Evaluated trends, opportunities and risks, implemented strategic action plans to achieve finance/business goals.Boosted and reignited sense of community post-Covid, organising events and activities to restore communications.
  • Acceleon
    Business Analyst
    Acceleon Feb 2020 - Aug 2021
    Melbourne, Australia
  • Acceleon
    Software Engineer
    Acceleon Feb 2018 - Feb 2020
    Melbourne, Australia
    Contributed to driving ongoing quality improvements and project success in collaborating across multi-functional teams in an Agile environment.Proactively identified need and introduced more robust customer support.Took on accountability for customer liaison, needs analysis and advice, building strong relationships. Collaboratively built park accommodation booking and management system for BIG4.Facilitated resource and information sharing by enabling staff integration and open communications post-merger. Introduced multiple events building a robust community, forming disparate teams into a cohesive whole.Influenced executive team to enable open forum enabling information sharing between the development teams.Analysed and problem solved software development issues, ensuring quality consistently met defined standards.
  • Narratiive
    Business Analyst
    Narratiive Aug 2019 - Aug 2021
    Melbourne, Australia
  • Illion Australia And New Zealand
    Project Analyst
    Illion Australia And New Zealand Jan 2016 - Feb 2018
    Doncaster
    I have been responsible for the design, Implementation, training and consultation for Decision Intellects, credit originations work flow, reporting and decisioning software Inteflow to Financial and Banking institutions. Successful projects have meant combining strong design skills having worked with C#, JSON, XML, html and SQL, with good client communication. I believe in a dynamic delivery processes developing solutions using both tradition Water Fall and agile methodologies. Interpersonal skills have been key to my success in this role having a friendly approach to both colleagues and client's.
  • Decision Intellect
    Solutions Analyst
    Decision Intellect Sep 2015 - Jan 2016
  • City Of Bayswater
    Information Technology Officer
    City Of Bayswater Nov 2013 - Jul 2015
    Perth, Australia
    In this role I worked for the Information Services section and was tasked with managing the deployment of Microsoft Windows 7 to the whole organization. I have also been required to perform help desk tasks as part of my responsibilities which due to the size of the section also included Network and System Administration. Having experience using Microsoft Workbench, Office and Active Directory.
  • City Of Bayswater
    Asset Maintenance Officer
    City Of Bayswater Feb 2013 - Jul 2015
    Western Australia, Australia
    In this role I was required to research and report on civil infrastructure in a live environment for the City. This was done to improve details and ease of access regarding all data associated with the City of Bayswaters infrastructure.During my time working in this role I was also working as an Information Technology Officer. This is due to the fact that because of the scale of the work needed to prepare for the planed amalgamations at the City of Bayswater, both the GIS and IT sections needed different amounts of help a different times. Because of this I learned a great deal about balancing work, multitasking tasking and work prioritization.
  • City Of Bayswater
    Technical Officer Engerneering
    City Of Bayswater Jun 2009 - Feb 2013
    Western Australia, Australia
    In this role I maintained and produced 2D and 3D civil engineering drawings of roads, interactions, drainage, reserves and community centres. I have extensive experience in the application of the Australian, Austroads and Main Roads WA Standards for both safe road design and TCD.I took part in the 20 000 000 droller MMP Community centre project under taken by the City of Bayswater. Where I helped designed modifications to the connecting roads, the main access roads, car parks and drainage systems associated with the buildings development. I have also worked with external consultants and community members being involved in other large projects like the redesign of the Morley City centre.During my time in this role I was also required to liaise with customers regarding road infrastructure concerns and through doing so improved my customer service skills.
  • Southern Metropolitan Regional Council
    Assistant To The Mechanical Engineer
    Southern Metropolitan Regional Council Dec 2007 - Jun 2009
    Perth, Australia
    The majority of the work involved civil and mechanical drafting creating designs using 12D and AutoCAD. having the opportunity to see how my designs effected the results working as a trades assisting building them.

Ben Marshall Skills

Project Management Customer Service Microsoft Office Microsoft Sql Server Sql Microsoft Excel Windows Server Drainage Design Local Government Databases Ubuntu C Road Construction Civil Engineering Active Directory Civil Drafting Autocad 12d Civil Design Problem Solving C# C++ Microsoft Servers Domain Controller Mail Server Waste Management Xml Schema Xslt Teamwork Management Liscad Business Process Improvement Banking Software Credit Analysis Team Leadership

Ben Marshall Education Details

Frequently Asked Questions about Ben Marshall

What company does Ben Marshall work for?

Ben Marshall works for Bankwest

What is Ben Marshall's role at the current company?

Ben Marshall's current role is Payments Product Manager.

What is Ben Marshall's direct phone number?

Ben Marshall's direct phone number is +614207*****

What schools did Ben Marshall attend?

Ben Marshall attended Murdoch University, Murdoch University, Challanger Tafe.

What skills is Ben Marshall known for?

Ben Marshall has skills like Project Management, Customer Service, Microsoft Office, Microsoft Sql Server, Sql, Microsoft Excel, Windows Server, Drainage Design, Local Government, Databases, Ubuntu, C.

Who are Ben Marshall's colleagues?

Ben Marshall's colleagues are John P., Claire Loneragan, Chloe Jang, Jess Sampson, Shari Daines, Phil Mcdowell, Sf Leong.

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