Ben Takahashi

Ben Takahashi Email and Phone Number

Sr. Cloud Operations Consultant at Toyota North America @ Toyota North America
plano, texas, united states
Ben Takahashi's Location
Frisco, Texas, United States, United States
Ben Takahashi's Contact Details

Ben Takahashi personal email

n/a
About Ben Takahashi

Ben Takahashi is a Sr. Cloud Operations Consultant at Toyota North America at Toyota North America. He possess expertise in interactive advertising, creative direction, creative strategy, outdoor advertising, advertising and 34 more skills.

Ben Takahashi's Current Company Details
Toyota North America

Toyota North America

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Sr. Cloud Operations Consultant at Toyota North America
plano, texas, united states
Website:
toyota.com
Employees:
12778
Ben Takahashi Work Experience Details
  • Toyota North America
    Sr. Consultant - Digital Customer Experiences
    Toyota North America Sep 2020 - Present
    Plano, Texas, United States
    - Initiated and developed exec and dev ops reporting platform consolidating disparate sources of info across the enterprise as part of a Cloud Ops Excellence program covering Security, FinOps, and Incidents. -Establishment of automated incident management process that has helped to evolve Consumer Experiences DevOps culture of accountability. This included ideation, strategy, business case, sponsorship, PagerDuty solution selection, pilot, implementation, communications, and training. - Drove Operational Excellence initiative within Consumer Experiences team. This included 76% reduction in overall Technical Debt target items. Also, included overall effort to transform our DevOps support model. - Oversee Super Bowl readiness program for all consumer Dot Com apps in support of Toyota/Lexus SB marketing campaigns. Requires significant coordination with ad agencies, dev teams, suppliers, and Toyota IT to ensure stability before, during, after the game. 100% uptime realized since launch of program.
  • Toyota North America
    Sr. Consultant - Consumer Experiences
    Toyota North America Aug 2017 - Aug 2020
    Plano, Texas, United States
    - Oversaw cloud operations team that supports consumer digital properties for Toyota and Lexus Marketing teams. - Responsible for cloud enablement, platform operations, technology modernization, and financial operations. - Led effort to migrate 74 CDNs from Akamai to AWS Cloudfront. Completed ahead of schedule, saving $2MM/year.
  • Toyota Motor North America, Inc.
    Sr. Consultant - Digital And Interactive Services
    Toyota Motor North America, Inc. 2015 - Aug 2017
    Torrance, Ca
    - Oversaw 30 member DEVOPS team that supports Toyota.com, Lexus.com, Scion.com and associated digital properties.- Established the strategy, planning, and implementation of the Toyota consumer sites migration to cloud hosted infrastructure as part of the Toyota HQ relocation to Texas. - Drove organizational culture shift by embracing Agile development methodologies and pushing the automation of our software delivery process / infrastructure changes. Piloted new infrastructure approach with Scion.com and BuyaToyota.com. - Secured management support for dotcoms for full migration to AWS Cloud infrastructure via extensive costing analysis, senior management presentations, vision setting exercises, and proof of concept implementations. This was the first full portfolio that migrated to the cloud for Toyota North America.
  • Toyota Motor Sales
    Sr. Technology Program Manager - Consumer Portal Delivery
    Toyota Motor Sales 2009 - 2015
    Torrance, Ca
    - Ensured Toyota consumer site infrastructure met increasing business demands by overseeing the various upgrade efforts for the Dot Com infrastructure. This included major technology stack uplifts (Weblogic, Apache) and migrations (JBOSS, MySQL, AWS Cloud). Responsibilities ranged from creating business cases, obtaining approvals/funding, project management, production cutover, and operational support. All were delivered within timelines and budget while minimizing intrusion to business operations.- Introduced innovations to meet growing business demands while also balancing financial pressures. Responsible for embracing technology disruption at Toyota whether it was upgrading ahead of the heard (e.g. Weblogic, IAM, Enterprise Monitoring) or encouraging alternatives to the conventional (e.g. ops support, open source, Cloud, etc.) so that business expectations are met. - Responsible for Toyota.com, Lexus.com, Scion.com security programs. This includes establishing an application security vulnerability program that continually addresses code flaws for over 120 sites. Also, oversaw the identity and access management (IAM) program for all consumer sites. The apps were the first to migrate to the new Oracle access manager (OAM) for the broader enterprise.- Oversaw 24x7 operations and ensured all consumer digital properties met service level agreement (SLA) objectives. Matured processes and technologies in order to exceed service levels. This included greater integration of monitoring tools like Dynatrace (Keynote) and Quest Foglight, improved knowledge sharing and documentation of processes/technologies, establishment of the Dot Com Command Center.
  • Lexus
    Senior Project Manager - Consumer Portal Delivery
    Lexus 2007 - 2008
    Torrance, Ca
    - Lead project manager supporting all Lexus.com and associated digital marketing properties. Collaborated daily with marketing, ad agencies, creative, and development resources. - Managed the development and implementation of the first fully integrated video and lifestyle site that incorporated Jive social marketing engine and Oracle authentication layer. - Transformed a struggling major customer retention application redesign that had lacked direction and ownership. The application was the most technically complex initiative among all the dot com properties with multiple integrations and competing priorities. Played primary role in obtaining business support, re-scoping the effort, and refocusing resources so that business value would be realized.
  • Toyota Motor Sales
    Senior Corporate Portal Product Manager And Director - Toyota Edelivery
    Toyota Motor Sales 2004 - 2006
    Torrance, Ca
    - Hand-picked by the CIO to spearhead a major review of Toyota workplace productivity and technology. Conducted extensive workforce investigation quantifying productivity loss based on Toyota workforce segmentation analysis. Wrote comprehensive analysis and presented findings to CIO and management team. Recommendations spawned a workforce technology roadmap, strategy and dedicated department/resources. - Oversaw all departmental responsibilities for eDelivery including budgeting, resourcing, performance reviews, etc. This 11 member in-house development and operations support team delivered 350+ projects annually from both business and IT. This team introduced innovative projects that included many technology firsts for Toyota (e.g. first interactive social media apps, first cloud hosted portal app, first Google search appliance integration, simple personalization, comprehensive analytics, single sign-on, and content management). - Led first major redesign of corporate intranet in 4 years. Effort was all inclusive (developing a strategy, conducting research/analysis, defining requirements, obtaining support, translating to technical specs, directing development, project management, testing, and training). This high profile effort impacted over 8000 users across the country and was implemented ahead of schedule and under budget despite significant political, financial, and technical constraints. Received 91% user satisfaction that far surpassed 65% industry standard. $12.5 MM in employee time savings.
  • Toyota Motor Sales
    Product Manager - Toyota Ebusiness
    Toyota Motor Sales 2002 - 2004
    Torrance, Ca
    - Initiated and wrote the enterprise information portal (EIP) strategy for Toyota Motor Sales. Overcame years of political and technological barriers to gain consensus among business stakeholders, Information Systems, and senior management which included the CEO, CIO, CFO, and Group VPs from HR and Corporate Communications. Secured over $3MM in funding to overhaul the company's intranet.
  • Toyota Motor Sales
    Portal Strategy Manager - Office Of The Web
    Toyota Motor Sales 2000 - 2002
    Torrance, Ca
    - Led the web portal strategy joint venture initiative. This enterprise-wide portal assessment reviewed dot com, intranet, and dealer extranet mission and roles. Engagement involved managing an 11 member cross functional team, overseeing 65 interviews, and analyzing 34 business group needs. Key findings and recommendations presented to the CIO and CEO. - Chaired B2B Integration Summit that educated Toyota senior officers on the strategic importance of digital ecommerce and its impending impact on Toyota operations.
  • Toyota Motor Sales
    Long Range Product Planning Consultant - Product Planning
    Toyota Motor Sales 1999 - 2000
    Torrance, Ca
    - Created and presented a psychographic Gen Y market assessment and analysis to senior management for an “Alternative Rugged Vehicle” (ARV). This would lead to the approval of the FJ Cruiser concept and eventual production SUV vehicle.
  • Toyota Motor Sales
    Youth Brand Marketing Strategy Lead - Marketing
    Toyota Motor Sales 1998 - 1999
    Torrance, Ca
    - Oversaw the strategic planning function role of the Genesis youth “think tank.” The youth sub-brand strategy would provide the underpinnings of the eventual Scion brand extension. Educated and interfaced regularly with senior Officers on youth segment recommendations.- Devised overarching Toyota youth sub-brand strategy that established the marketing direction for the multi $MM brand marketing campaign of the ’00 youth product vehicles (ECHO, Celica, and MR2).
  • Espn
    Marketing Consultant - Affiliate Sales And Marketing
    Espn 1997 - 1998
    New York, Ny
    - Developed strategic plan to defend and expand ESPN brand extension networks via satellite dish technology. Presented analysis and recommendations to the VP of Marketing.- Revised business plan concerning future commercial establishment cable distribution fees.- Streamlined direct marketing process which increased commercial establishment response rate for ESPN’s NFL and college football pay subscription products by over 35%.
  • Federal Reserve Board
    Senior Market Research Analyst - Financial Structure
    Federal Reserve Board 1993 - 1996
    Washington, D.C.
    - Performed SAS data regression analysis on massive bank databases. Created programs for big data extraction, analysis, and reporting to senior economists and FRB staff on multiple policy and research projects including post bank merger success, mortgage lending bias, and ATM fees. - Programmed forecast analyses of current and emerging developments affecting U.S. banking industry for presentation before Chairman Alan Greenspan.

Ben Takahashi Skills

Interactive Advertising Creative Direction Creative Strategy Outdoor Advertising Advertising Art Direction Interactive Marketing Concept Development Cross Functional Team Leadership Automotive Process Improvement Management Vendor Management Program Management Strategy Crm Business Process Improvement Product Management Marketing Project Management Pmp Competitive Analysis Business Analysis Sdlc Team Leadership Intranet Intranet Strategy Agile Methodologies Operations Management Security Management Marketing Strategy Business Strategy It Strategy Digital Strategy Scrum Executive Management Problem Management Staff Development Web Application Security

Ben Takahashi Education Details

Frequently Asked Questions about Ben Takahashi

What company does Ben Takahashi work for?

Ben Takahashi works for Toyota North America

What is Ben Takahashi's role at the current company?

Ben Takahashi's current role is Sr. Cloud Operations Consultant at Toyota North America.

What is Ben Takahashi's email address?

Ben Takahashi's email address is be****@****ila.com

What is Ben Takahashi's direct phone number?

Ben Takahashi's direct phone number is +121226*****

What schools did Ben Takahashi attend?

Ben Takahashi attended University Of Virginia Darden School Of Business, University Of California, Davis.

What skills is Ben Takahashi known for?

Ben Takahashi has skills like Interactive Advertising, Creative Direction, Creative Strategy, Outdoor Advertising, Advertising, Art Direction, Interactive Marketing, Concept Development, Cross Functional Team Leadership, Automotive, Process Improvement, Management.

Who are Ben Takahashi's colleagues?

Ben Takahashi's colleagues are Theresa Hamilton, Tanner Allen, Araceli Salceda, Jennifer Blackburn, Aaron Spisak, Srujan Kumar, Shawn Kennedy.

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