- Built out the Change Management Function-Introduced Agile methodology and roles-Led procurement process to identify new Business Origination Platform- Implemented new Business Origination Platform- Development of new digital journey including ID&V, Open Banking, Auto-Credit Decisioning

- Development of new B2B lending strategy including "where and how to compete", Product and TOM- ExCo level role- Management of bank's Marketing function including PR and Crisis Comms

- Programme Managed Solvent Balance Sheet wind-down

Programme Managed the implementation of a new Invoice Financing lending platform including general ledger migration.

Project Managed the development and implementation of the new Digital Cheque Imaging programme for HSBC. Delivery of multiple functional components across business functions to highly aggressive timescales in a highly regulated environment.

Project Manager for business banking portal re-platforming and customer deposit account migration.

Senior Project Manager, reporting to the Head of Change.Project Managed the Securitisation of BFS' Trade Receivables portfolio. The £600m deal with Bank of America Merrill Lynch, Barclays, HSBC and Lloyds Bank was publically rated at AA and Aa2 by Moody’s and DBRS respectively and was the first private sector securitisation of a UK asset based lender enabling a 50 percent increase in BFS lending to UK SMEs.

Responsible for a Fulfillment Programme comprised of three projects to develop bespoke carrier management software for Federal Mogul including integration into three instances of SAP in three international distribution centres (Madrid, Verona and Johannesburg) and APIs with parcel carriers including TNT and FedEx.Undertook business analysis workshops with Federal Mogul fulfillment SMEs to identify and document AS-IS and TO-BE warehouse and back-office processes in addition to business functional and non-functional requirements. Defined and documented proposed system solution in customer workshop report.Planned, resourced and managed offshore software development effort and subsequent system integration, functional and user acceptance testing.Managed a diverse set of stakeholders including AEB Senior Management, Federal Mogul Programme Management, Offshore developers and global parcel carriers.Responsible for project communications including internal and external RAG reports and risk and issue management.

Responsible for a portfolio of complex business change and IT projects including the replacement of legacy payment solutions, procurement of a new cash allocation tool and the migration of payroll to SAP, at various stages of their lifecycles.Initiated the Commercial Finance Transformation Payments project. Defined the requirements for a new payment platform for LBCF, working with LBG architecture to scope and cost possible solutions. Prepared and presented the ‘art of the possible’ to LBCF exec and Transformation Programme board.Delivered new backoffice processes and payroll system changes to ensure that LBCF Recruitment Finance Division remained compliant with latest HMRC PAYE and employee pensions regulations.Led project planning workshops with project teams of 10+ including Business Analysts, SMEs, Developers, Test Leads and created and maintained MSP schedule, in accordance with LBG Change Delivery Methodology. Maintained RAIDS within LBG Change Management Toolkit.Managed a diverse set of stakeholders within a range of grades including Senior Managers and Directors from Cash and Collateral Management, Business Change, IT and Finance.Managed the creation of document deliverables including Business Requirements, Solution Designs, Test Plans and Deployment Plans. Represented projects at Programme Steering and Commercial Finance Exec. Reported project status, milestones and RAIDS to Programme Management, the Commercial Finance Executive Committee and Commercial Banking Change Management.

Responsible for the project management of the development and integration of software supply chain solutions including carrier management, freight simulation and export documentation for a customer base including market leaders in the consumer products, defence and manufacturing and electronics industries.Managed the development, delivery and integration into SAP of a customised export documentation and carrier management system for Honeywell, a Fortune 100 customer of AEB. Project managed the six month effort to develop the system with a delivery team based in Germany and support through value chain acceptance testing and the subsequent integration with major freight forwarders, Honeywell’s SAP system and the AEB data centre. Provided on-site implementation management as part of the deployment of Honeywell’s 'Common Processes and Systems' lean methodology at their distribution centre.Requirements gathering with customer and production of requirements specification document (functional/technical specification).Project planning and scheduling including negotiation of development resource. Management of project risks, issues and schedule and project activities including off shore development of supply chain systems.Managed delivery of solutions and systems including integration into customer's existing ERP systems and supply chain.Implementation support during "go-live" period at customer site and on-site training of solution end users.

Taylor & Francis' Project Manager of BMIS (Book's Management Information System), a business critical, deadline driven project to upgrade T&F's business intelligence capability. After identifying and documenting T&F's existing processes, systems and assets that supported organisational decision making, new data enquiry and reporting systems were developed and delivered resulting in management having faster, easier access to the right information at the right time.Implementation of BMIS subsequently enabled more informed organisational decision making and a seamless change of distribution centre and sales order processing system for the organisation. During implementation of BMIS, defined, created and delivered training content tailored to the needs of individual teams and company sites in the UK, US and Asia, enabling users of T&F's data enquiry and reporting systems to produce better quality data analytics for management interpretation. Led a cross functional steering committee composed of Finance, Business Systems, Supply Chain and Product Managers organised in recognition of the need for greater communication across functional teams. By rationalising and harmonising disparate processes and dataflows between systems the initiative resulted in increased “ownership” of business systems and processes. Recognised business benefits included reduction in the duplication of data in core business systems, increased data integrity and ultimately an increased realisation of order fulfilment. Led the project initiation and requirements gathering of Global BMIS, a project to define and deliver the systems and processes required to harmonise global profit centre reporting mechanisms and deliver the functionality of the existing T&F Books' reporting systems to the US and Asia. Created and delivered the Project Initiation Document and Scope Document and managed the business analysis effort with requirement's gathering workshops conducted in the UK, US and Asia.

Analysed and maintained stock levels in UK and US distribution centres. Project team member on major supply chain projects including development of T&F's Inventory Management System (IMS), and the move of distribution centre from Cengage to Bookpoint.Project Managed the scheduling and logistics of the digitisation of T&F titles for Google's Google Books programme.Co-designed and organised bespoke training programme/seminars for Production department including presentations from third party suppliers and Google.Represented the Inventory Management team during the user and functional requirements gathering for the T&F Inventory Management System. Liaised between software developers and the Inventory Management team throughout the Inventory Management System design and build and organised and executed end user testing of finished application. Chaired weekly project team meetings for the T&F IMS (Inventory Management System) project, prepared and submitted project status reports to stakeholders.