Bentley Messner Email & Phone Number

Kansas City, MO, US

Kansas City, Missouri, United States

• Perform general bookkeeping duties, including posting information to QuickBooks Online and regularly reconciling accounts.
• Distribute customer invoices and ensure that receivables are collected in a timely manner.
• Prepare financial report by collecting, analyzing, and summarizing account information and trends.
• Prepare Tax Prep documentation and month end reporting.

Prairie Village, Kansas, United States

• Taught in 4- and 5-year-old preschool classrooms.
• Planned lessons based on observation of children’s interests, in accordance with the National Association for the Education of Young Children (NAEYC) accreditation guidelines and those of the High Scope Curriculum.
• Created and maintained working classroom and student portfolios based on ongoing assessment and evaluation of the children’s interests.
• Participated in the NAEYC accreditation process.

Kansas City, Missouri, United States

• Led program management for Kroger specific initiatives that met overall sales goals for Hallmark and Kroger.
• Developed and delivered Kroger specific programs by projecting accurate forecasts for all program components including product, dealer service, fixtures, service, and communication.
• Leveraged Kroger specific sales and shopper behavior to drive direction and solutions.
• Reduced shrink for Kroger by improving in-store processes and procedures.
• Developed and executed communications to the Hallmark Field Sales organization.

Kansas City, Missouri, United States

• Developed and delivered overall strategic processes to effectively manage multiple products and programs, acting as the liaison between Retail and Customer Development (Hallmark Sales and Service teams).
• Provided Product Development teams with customer expertise, customer and chain analysis, program planning direction, and consumer and retailer feedback.
• Collaborated with Product Development, Finance, Marketing, and Visual Merchandising from program strategy development through program launch.
• Developed and presented product programs and training to Customer Development and senior management to ensure we exceeded financial revenue plans.
• Facilitated early and clear communication to Customer Development.

Kansas City, Missouri, United States

• Identified and delivered analysis that drove retail sales through data interpretation at a category level and provided recommendations for decisions around program placement and timing, customer tests, space planning.
• Leveraged consumer insights and analysis (from Kroger’s loyalty database) to make program and product recommendations to drive sales, segment stores, and better understand the grocery channel consumer.

Kansas City, Missouri, United States

• Reengineered Order Entry/Processing work to enable more standard, simplified processes to minimize customization to SAP and reduce overall project cost.
• Ensured an end-to-end design solution was optimized, integrated and consistent as an Integration team member during the Knowledge Transfer (pre-design phase) for the Manage Receivables and Finance (Record to Report).
• Developed the overall Wave 3 project work plan to accelerate the design stage of the project by ensuring resource coverage, bundling business processes into logical groupings for business, I/T, and external.

Kansas City, Missouri, United States

• Developed content and conducted initial and ongoing training for one-on-one instruction, classroom training and call coaching.
• Evaluated monthly performance trends to identify training needs for call center specialists to deliver proper execution of programs, policies, and procedures.
• Supervised and evaluated trainees during on-the-job training by ensuring complete and thorough understanding of all initial training activities.

Kansas City, Missouri, United States

• Managed and published on-line documentation for the Customer Development division and HallmarkLink (a retailer self-service web site) by maintaining consistency, accuracy, and credibility in all communications.

Kansas City, Missouri, United States

• Managed strategic and analytical rooftop planning and sales for 15 chains at a headquarter level and more than 100 independent Hallmark, Ambassador and EFH accounts.

Kansas City, Missouri, United States

• Demonstrated strong technical skills by managing incoming calls from retailers and field personnel within all brands and channels of Hallmark Marketing in an efficient manner.

Kansas City, Missouri, United States

• Primary Case Manager for 18 adults with severe and persistent mental illness.
• Responsible for triage, risk assessments, on-going assessments of psychological needs, information and referral, client and family education, and coordination of services with other providers.