Bentley Davis Email and Phone Number
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Dynamic and solution-oriented Client Engagement Executive with 15+ years of experience facilitating customer success within healthcare and nonprofit organizations. Innovative game-changer with astute ability to pilot obstacles and drive results.Growth Visionary, with proven track record of integrating patient data to shape client strategy and fuel excellence in service, enabling growth opportunities. Fosters trusted relationships with internal and external clients gaining valued business insights.Collaborative business advisor with executive presence providing structure through strategic planning, data analysis, and quality initiatives. Client-centric mindset with long-term vision optimizing product solutions to transform healthcare.Passionate about making the world a better place.AREAS OF EXPERTISE CLIENT SUCCESS & CUSTOMER EXPERIENCEPatient Engagement & Advocacy | Client Journeys | Client Acquisition & Retention | Customer Relationship Management | SAAS Sales | Risk Mitigation | Multi-stakeholder Engagement BUSINESS DEVELOPMENTProgram/Project Management | Brand Development | Market Intelligence/Data Analytics | Process Improvement Root Cause Analysis | Market Strategy | Scaling Initiatives | Strategic Vision | Best Practices LEADERSHIP ADVISORYTeam Leadership | Training & Development | Client Enablement | Cross-functional Collaboration | Consultative Networks | Performance Benchmarks | Diverse & Cohesive Teams
Wabanaki Public Health & Wellness
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Evaluation And Quality Improvement SpecialistWabanaki Public Health & Wellness Mar 2023 - PresentBangor, Maine, UsServing the four federally recognized tribes in Maine, my work includes assisting in designing and implementing data tools and activities; creating quality improvement metrics and projects; the development of quantitative and qualitative approaches to data analysis; working on internal programmatic and organizational evaluation planning, evaluation activities, and interpretation of results; and building organizational and community capacity for research and evaluation.Examples of projects include conducting needs analysis, writing disparity impact statements, analyzing client data, writing reports based on focus groups, and writing survey questions for both research and evaluation purposes.
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Client Performance SpecialistEvidencecare Jul 2022 - Jan 2023Brentwood, Tennessee, UsAnalyzed client performance metrics and help them with KPI improvements. This includes gathering data from the client, examining product utilization, calculating ROI as well as creating reports for clients to show utilization and ROI in regard to several metrics.Recognized for patient advocacy -
Senior Customer Success ManagerHealthcare Bluebook Apr 2021 - Jul 2022Brentwood, Tennessee, UsFocused on provider quality metrics. Strategic Business Partner with focus on building client relationships by serving as an internal voice of the customer and client liaison. Drive value realization and a positive client experience through leveraging internal teams, resources, and business expertise.IMPACT: Re-engaged several clients structuring enticing strategic service plans, renewals, and upsell contracts.Conduct deep dives into performance metrics for 25+ leading healthcare clients. Connect the dots to provide key stakeholders with insightful analytical interpretations to close performance gaps and fuel positive patient outcomes.Translate clients’ business needs into actionable plans presented to product development and data teams to steer product enhancements and advance product viability as a “go-to” business solution tool.Cultivate strategic partnerships with leading healthcare organizations and medical providers, influencing stakeholders with persuasive presentations propelling product buy-in.Partner cross-functionally operating as business intermediary. Consult on product enhancements and maintain a pulse on market, competitors, and challenges, providing sustainable perceptive solutions. -
Senior Organizational Adivsor, Learning NetworksHive Networks, Inc. Apr 2019 - Jan 2021Cincinnati, Oh, UsRecruited as one of the initial hires for this SAAS. Reported directly to CTO, bringing wealth of knowledge in setting infrastructure for business growth and client engagement and translating overall business strategy into actionable goals.IMPACT: Invited to present to Institute for Healthcare Improvement (IHI) national conference. Leveraged knowledge of patient engagement and data analytics to counsel clients on tapping into patient data networks to shape client-centric health solutions. Facilitated expert networks composed of medical practitioners, researchers, and patients united by common medical system challenges and mission to drive improved health outcomes to exchange ideas and tap into synergies. Harnessed customer data and analytics to develop customer personas and journey maps. Identified opportunities, risks, patterns, and trends to grow and optimize consumer awareness and market share. Contributed insights to steer and refine design process with the patient perspective in mind. -
Sales And Marketing RepresentativeCivicore Mar 2016 - Mar 2019Denver, Co, UsManaged enterprise account portfolio. Championed optimal cloud-based SAAS software solutions, drove adoption and expansion, and fostered trusted client relationships. Created marketing strategies, building a pipeline for rapid growth.IMPACT: Empowered company to double growth and secured over 50% of new clients. Spearheaded development of marketing strategies, creating a pipeline for rapid growth. Engaged leads with insightful webinar product demonstrations, developed enticing proposals and nurtured new client relationships with “white-glove” onboarding initiatives. Employed client metrics to gain a deeper understanding of account health; drew conclusions while identifying trends and potential risks. Advocated for client needs influencing product enhancements. Coached and inspired staff to identify market opportunities, fuel growth, and drive client acquisition. -
State Director/ Senior Field Organizer For OhioAlliance For Retired Americans Apr 2012 - Apr 2016UsThe Ohio Alliance for Retired Americans is a membership organization with affiliates who have a combined membership of about 500,000 retirees. I educated and mobilized these retired union members and other senior/community activists statewide into a grassroots movement advocating a political and social agenda that respects work and strengthens families.Organized and informed retirees throughout Ohio about issues impacting retirement security, including Social Security, Medicare, the Affordable Care Act, Medicaid, and pensions. Organized hundreds of presentations to retiree groups and senior centers. Initiated social media visibility, in-state fundraising and organized earned media events. Recruited hundreds of volunteers for phone banks and canvasses, with our members filling 20,000 phone and walk shifts during the 2012 election cycle. Responsible for putting on conventions twice a year. • Exponentially grew activist base by 138% in 18 months.• Increased membership and affiliations by 300%. • .Organized press events - dozens each year• Created the organization's first ever Ohio General Assembly Voting Record. -
Staff Project CoordinatorSeiu District 1199 Apr 2011 - Apr 2012Communications specialist for the Fight for a Fair Economy Campaign in Southwestern Ohio. Primary duties included coordinating and creating earned media events, as well as developing and maintaining a strong network of coalition partners. Supervised and trained a staff of 15. Served as media spokesperson at several events. Ran paid voter contact operations to fight SB5/ Issue 2. • Created and crowd built for dozens of earned media events, resulting in hundreds of news stories (tv and print) some of which garnered received national media attention. • Led my canvass team from the worst in the state (before I joined) to the best in the state. • Was directly responsible for over 30,000 door knocks and over 12,000 direct voter contacts. • Created and maintained social media presence. -
Regional Political/Field DirectorAmerican Votes/Issi Jul 2009 - Apr 2011Partnered with State Director on strategic planning and capacity building. Fueled collaboration, resource sharing, and synergies across varied advocacy organizations, which propelled regional projects to completion. Orchestrated major voter outreach initiative with multi-partner stakeholders, including several trade unions, Planned Parenthood, Human Rights Campaign, and Sierra Club. Professionalized partner communications, integrated best practices, and coached on employing research analysis. • Responsible for state-wide research• Offered trainings (VAN, field, communications), political analysis, and research for our partners. • Oversaw a multi-partner coordinated GOTV program; responsible for over 50,000 voter contacts. • Assisted with Cincinnati Public Schools successful renewal levy in 2009.• Created and maintained new media/ social media outreach statewide.
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ConsultantBentley Davis Consulting Feb 2008 - Jul 2009Offered strategy, fundraising, messaging, and outreach consulting services to candidates and nonprofits organizations. Candidates included Congressional, State Senate, County Clerk of Courts and City Council.
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Executive DirectorKnox County Health Clinic Feb 2006 - Feb 2008Directed operations for this grassroots community nonprofit clinic servicing a diverse uninsured and underinsured population. Launched several ambitious programs by “doing more with less,” including mental health and denturist services. Served on the Pen Bay Hospital Medical Ethics Committee. Counseled clinicians in managing ethical challenges.Oversaw the entire operations for a small, grassroots non-profit serving the low-income uninsured of Knox County. Duties included volunteer recruitment and retention, fundraising, creating and operating within our budget, patient advocacy, and community relations.
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Adjunct InstructorUniversity Of Maine Jan 2002 - Dec 2007Orono, Me, UsTaught women's studies, business ethics, medical ethics and philosophy. -
Medical Office ManagerNorman E Matthews, Md Jun 1991 - Jul 1996Managed all office duties for this OB/GYN practice including scheduling, medical records, and billing.
Bentley Davis Skills
Bentley Davis Education Details
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Washington University In St. LouisPhilosophy -
University Of CincinnatiPhilosophy
Frequently Asked Questions about Bentley Davis
What company does Bentley Davis work for?
Bentley Davis works for Wabanaki Public Health & Wellness
What is Bentley Davis's role at the current company?
Bentley Davis's current role is Purpose Driven, Empathetic, Passionate about Addressing Social Determinates of Health.
What is Bentley Davis's email address?
Bentley Davis's email address is be****@****ail.com
What is Bentley Davis's direct phone number?
Bentley Davis's direct phone number is (303) 477*****
What schools did Bentley Davis attend?
Bentley Davis attended Washington University In St. Louis, University Of Cincinnati.
What are some of Bentley Davis's interests?
Bentley Davis has interest in Civil Rights And Social Action, Politics, Education, Poverty Alleviation, Human Rights, Arts And Culture, Health.
What skills is Bentley Davis known for?
Bentley Davis has skills like Community Outreach, Fundraising, Nonprofits, Politics, Grassroots Organizing, Public Speaking, Volunteer Management, Public Relations, Community Development, Coalitions, Event Planning, Social Media.
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