John Anthony Bentley Ii (Junior) Email & Phone Number

Troubleshooting computers with both software and hardware issues. Assisted users to resolve networkingissues, install software updates, and fix problems related to email and web access.Network setup/maintence (database, workflow, backup systems, switches, servers, VPN, wifi)Creation of Wiki server for keeping track of IT issues, equipment, knowledge baseAssisted in creation of Server room: connecting switches(fiber and copper), firewalls (hardware)Set up servers for open directory, internal dns, backup, database (filemaker), workflow (dalim twist),and filestorage.Professional printer and printer server set up and management, as well as troubleshootingHelped manage database application FileMaker(10 and 11), and workings with plug ins, operating systemsand with workflow systems (Dalim Twist) also printer server systems (GMG)Set up of backup and archival systems: making sure that daily/weekly backups are being completed,organization of an archival system to prevent server overloaded however allowing employees and clientsaccess to current jobs.Email client setup and management, as well as calendar and address book sharing and setup.Tested and set up HR database server and client software

Organized and trained classes to VZW employees on "Making the Most of your Devices"● Expert on high-end technology products such as PDAs, Blackberries, Broadband Access Cards, iPhonesand Android devices.● Employee of the Month in April 2006● Implemented an organizational system for inventory which helped to reduce loss● Aided with billing system conversions within the Verizon Wireless retail locations.

Managed all wait staff, cash management, inventory and client flowMaintained all Website administration; updating content and maintaining functionalityManaged and maintained all weekly advertisement design

Office Of The State Comptrollers, Albany Ny

Troubleshooting computers with both software and hardware issues. Assisted users to resolve networkingissues, install software updates, and fix problems related to email and web access.Helped transition current employees to new computers (using “Ghost” programs), moving files, re setting upemail, installing programs, and providing training to users.Built a Database system that tracks the classes taken by over 1,000 employees

Bachelor Of Science - Bs, Management Information Systems, General, 3.6

Calc 1-3 Linear Algebra and Matrix Theory, Discrete Mathmatical Structures, Ordinary Differential Equations... Strong math focus also.

Accounting, Computer Science

Activities and Societies: Wrestling Wanted to go into FBI, high school guidance counselor said accounting...