Experience in guiding new students through Product Discovery, Product Analytics and Product Management courses.

- Transformed legacy systems into modern, competitive platforms, aligning with strategic business goals.- Led data-driven decision-making processes to optimize resource allocation and cost management.

- I took care of the alignment and defense of the roadmap with the main stakeholders- Led the development of freight quote structures for e-commerce- I mapped problems through methods such as Problem Canvas and Value Proposition, in addition to using the Opportunity Tree.- I took care of all infrastructure and architecture improvement projects for e-commerce focused on First Mile.- Active part in the refinement of search engines within e-commerce- I conduct discovery focused exclusively on B2B and their pain points with their consumers- I led the definition of OKRs- I took care of observability monitoring tools (Grafana)- I took care of the events monitoring tool (Mixpanel)- Along with designers, I took care of routines focused on User Experience to improve the seller's day-to-day.- I had access to the database and can assemble views and dashboards according to the information that needs to be found (by manipulating data from Athena from AWS using SQL)

- Coordinated the development of products for planning and executing last mile deliveries, designing the on and off experience of users in the logistics sector- I was responsible for taking the product to the company's international areas, taking care of the necessary adjustments.- Managed the process by global regulations and best practices.- I mapped and took care of the risks involved in the international transition of the product.

- Coordinated the development of products for planning and executing last mile deliveries, designing the on and off experience of users in the logistics sector- I was responsible for taking the product to the company's international areas, taking care of the necessary adjustments. - I manage the process by global regulations and good practices. - I map and take care of the risks that involve the international transition of the product.- Led the product planning for each quarter, defining goals and assertive metrics (OKRs).- Balanced long and medium-term bets, defending with clear criteria the prioritization inside and outside the product team.- Ensured that the product vision is being continuously iterated, bringing the customer first and proposing user-centric paths.- I made diagnoses with reasoned recommendations, visualizing the future of the business.- Managed and negotiated with stakeholders that feed the company's logistics area (Operations, Marketing, Sales, Finance, among others).- Coordinated effective collaboration rituals, continuous alignment and results sharing.- I was responsible for the discovery product development stage, raising hypotheses through research, validating theses with greater adherence, and focusing on the fastest, most viable and practical release possible.- Analyzed the efficiency of the product with results and data (quality and quantitative), understanding the behavior of different types of users, running tests and prototyping.- Applied process management methodologies, ensuring the best fluency between product instances.

Management of employees, overseeing the hiring, training and professional growth of employees.Take care of the backlog of improvements and updates to the company's invoice issuance productPrioritize decisions based on guidelines for the future of the product (roadmap) and the platform that leverages itLead the delivery phase, always taking care of the development and engineering groupConduct SCRUM ceremonies, enduring the engineering teamSupport in development time troubleshootingStructure improvements based on contact with commercial, support and other stakeholdersMake the continuous discovery process to improve story description based on the best customer experienceSupport in researching and collecting feedback from users of products under developmentSupport the measurement of the success of the delivery times with which it interacts, through metrics.

- Take responsibility for the development of ongoing features, creating and prioritizing user stories with the dev team.- Creat monthly OKRs reports for the stakeholders (One Page)- Own the backlog management, prioritizing and creating user stories, create acceptance criteria and drive testing and delivery- Periodic talks with end users to capture and analyze challenges to their workflow- Workshops with the customer success and support teams to understand more of the daily use of the product. - Work with product management skills for prioritizing new requests, such as: RICE, Golden Circle and others.- Maximizing the work of the development team, with the tech lead help

- Solution architect of new digital products focused in the B2B branch: Expansion BSS products, field technicians network app and others.- Lead the digital transformation B2B projects.- Searched and analysed practical ideas to facilitate the customer's life in the digital environment with UX and dev team.- Crisis communication leader- The planner of OKRs reports for stakeholders focused in line with the company's strategy ( I. B2B digital products sales status, II. feasible innovation projects for internal personnel and III. for maintenance.)

An active member of the Innovation community, seeker of practical and good ideas. Help the tech teams to transform the old systems and process onto the top tier tools and flows, creating projects that seek responsible growth. Also, helps the branding team managing all the social media activity.

- Leaded and trained a team of 20+ support agents for telemarketing.- Designed, with the business team, the IRV for Bradesco Cartões