Providing Cyber Security Consultancy services to organisations in all industries.Key Responsibilities:• Utilising industry leading tools to perform internal, external, and web application vulnerability scans.• Assisting organisations in vulnerability management and patching.• Deployed, configured, and continue to manage an industry leading SIEM.

Provided 1st and 2nd line IT Support for over 300 users across services Gloucester City Council provides.Key Responsibilities:• Provision of technical assistance resolving 1st and 2nd line issues within SLAs.• Hardware and software installation and maintenance ensuring minimal downtime.• User training and guidance involving educating users on equipment functionality and best procedures.• Documentation and reporting maintaining accurate records of incidents and solutions.• Backup and recovery using Redstor.• IT Asset Management: created new asset register in use at Gloucester City Council.• Collaboration and Teamwork, working closely with other teams at the council to ensure best solutions provided.• Continuous Professional Development staying updated with technology trends.• User account management across Active Directory and Entra ID.• Intune management and configuration.• Professional and effective communication across telephone, face-to-face, and remote.• Scripting using PowerShell.TUPE from Civica.

TUPE to Gloucester City Council