As a Software Quality Assurance Engineer with a track record of over 4 years, my commitment to mastering new tools and methodologies continues to grow. I am dedicated to ensuring the delivery of top-notch software to clients by leveraging my expertise in utilizing cutting-edge tools and implementing effective quality assurance practices.In addition to my role as a Software Quality Assurance Engineer, I have excelled in a parallel capacity as a Customer Support Specialist. This role has honed my skills in coordinating client trainings, generating insightful reports, and collaborating seamlessly with clients and the engineering team to troubleshoot and resolve issues.Currently contributing to the success of Radancy, I use an array of tools to enhance my role. I am proficient in Postman for functional and performance tests , utilizing DevTools for debugging, and skilled in data validation and report building using PostgreSQL. I also utilize Looker to craft insightful reports. I look forward to further challenges and opportunities that allow me to improve my technical skills with a customer-centric approach.
Listed skills include Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, and 12 others.