Led two dynamic Scrum teams responsible for managing the diverse APIs of the Airline's Loyalty Program.Oversaw the entire Scrum process with a focus on making it efficient and enjoyable. This included activities like sprint planning, daily stand-ups, sprint reviews, user story refinement, and sprint retrospectives.Provided essential training to the product development team on story point estimation whenever needed.Ensured project scopes were well-defined to guarantee delivery alignment with agreed-upon commitments.Mentored and coached Scrum teams on Relative Sizing & Estimation, contributing to a more accurate planning process.Collaborated closely with the Product Owner to refine the backlog and improve User Story writing & acceptance criteria across all Scrum teams.Guided and coached the Scrum team in delivering Delta Airline’s Service software using a Continuous Deployment Platform (CDP).Offered coaching and training on various Agile methodologies such as Scrum, Lean, and Kanban.Played a key role in developing and implementing agile processes and best practices.Provided leadership and Agile coaching to enhance team performance, fostering a collaborative and efficient work environment.Offered guidance and coaching to improve collaboration with offshore teams.Proactively addressed team impediments and obstacles to ensure the continuous delivery of features.Managed and delivered agile metric reporting, including burn-up charts, cycle time, lead-time, throughput, and team velocity metrics.Collaborated with other Scrum Masters to enhance the overall effectiveness of applying Scrum across the organization.

I supported a dynamic Scrum team responsible for developing a personal account management API for a mobile banking application.Acted as the representative for the Scrum team in the Scrum of Scrums meetings, fostering effective communication and collaboration.Facilitated essential meetings including product backlog refinement, sprint planning, daily scrum, sprint review, and sprint retrospective, ensuring a streamlined and efficient development process.Collaborated closely with the Product Owner to implement and maintain efficient product backlog practices.Offered valuable coaching and training on various Agile methodologies, encompassing Scrum, Lean, and Kanban.Provided guidance and support in the development of agile processes and best practices, contributing to a high-performing team.Offered leadership and Agile coaching to enhance team performance, creating a positive and productive work environment.Guided and coached the team to improve collaboration with offshore teams, fostering a global and cohesive approach.Proactively addressed and removed team impediments and obstacles to ensure the uninterrupted delivery of features.

Engaged in clear and effective communication with both clients and the team to establish and align project expectations and goals.Fostered collaboration among clients, finance teams, and other team members to effectively manage project budgets.Took charge of deadlines and progress tracking across the team, ensuring timely and budget-conscious project delivery.Coordinated with third-party providers and vendors to procure elements that couldn't be produced in-house, ensuring a seamless project execution.Supervised project delivery, making necessary adjustments to ensure adherence to specifications and high standards.Provided comprehensive support to all project managers, addressing their requirements and ensuring the smooth progression of ongoing projects.