Benu Bhargava Email & Phone Number

Leading all areas including technical delivery and business development.

Reston, Virginia, Us

Security Solutions:Built Analysis, forecasting, reporting, alerting on DNS data topping a topping a trillion queries a month. Data includes data warehoused in Greenplum, Aurora, MySQL, and the service’s core Oracle Database.● Automated reports showing DNS patterns by customer, zone, QName, response and record type. ● Developed interactive dashboard showing market share, geography and other characteristics of 38k networks operators globally, based on 100s of Billions of DNS queries.● Build dashboards used daily by operations to show current and historic performance of global nodes.IT Service Management:Developed rich IT Service Management (ITSM) reporting and portals using SnowMirror replication of ServiceNow data warehoused in a Postgres relational database as well as Amazon Redshift. ● Built automated reporting for Change, Problem, Incident, and CMDB. ● Automated Analysis of Pageouts, Netcool alerts, Incidents to uncover latent issues.● Automated host utilization analysis from CheckMK/Nagios data on CPU, Memory, ping-time, etc.BI Services/Systems Quality:Worked with teams across Neustar to improve data analysis and decision-making ability using Tableau and Oracle Business Intelligence. Worked with operations, finance, accounting, customer support, sales, security ops and individual products. As BI Manager, led small team in developing a BI Center of Excellence, transforming analytics culture away from centralized reporting to self-service analytics. ● Automated Monthly report-out to CEO including Technologies, Personnel and Financial Analysis.● Converted Excel-based reporting to automated dashboards using Tableau and Oracle BI (OBIEE).● Develop cost models for technology products to help with infrastructure and resource allocation.● Automated analysis of Voice of the Customer Salesforce survey data for Customer Experience team.

Vienna, Virginia, Us

Member of leadership team of management consulting company focused on Federal and international consulting. Impacting strategy, capture/business development, products and project management.● Built and managed relationships with executive level consultants and partner companies.● Interfaced with counterparts including officials at the U.S. Treasury as well as at overseas banks.● Developed pro forma financial forecasts and budgeting models.● Drove proposal (RFP response) process including development of product offerings and pricing.

New York, Ny, Us

Technical Manager - Global Performance Engineering (2007 - 2009)Led DevOps team running automated, global web performance testing and analysis infrastructure.● Led automation of performance data collection and self-service Business Intelligence (BI) Portal.● Conducted analysis of web speed claims for legal and marketing departments.● Led consolidation and relocation of 500+ hosts to new datacenter without service interruption.

New York, Ny, Us

Formally recognized as AOL Top Talent (top 5%). Rewarded with restricted company stock.Wrote .net code expanding suite of AOL automated performance measurement products, including software for automated testing of AOL’s best-in-class TopSpeed Web Accelerator as well as AOL’s video streaming complex. Presented weekly data analysis on performance to senior leadership. ● Developed new .net software to automatically test functionality and performance of AOL Music Now, AOL Radio, AOL Video, AOL Suite, AOL OpenRide/Streamliner, and AOL Webmail.● Wrote software to test performance and availability of AOL’s video streaming and web cache complex as well as those of competitors and content delivery networks.● Developed and presented qualitative and quantitative data analysis in weekly SysQ meetings on performance of AOL and competitors services to executives and senior engineers.

New York, Ny, Us

Developed software to automate operation of AOL performance testing lab, which collected 24x7 performance data on Instant Messaging, Chat Rooms, Mail, Channel Bar and Welcome Screen of AOL versions 5.0 through 9.0 as well as voice services such as AOL Call Alert and AOL By Phone.● Wrote .net software to automate testing of AOL, Yahoo!, Hotmail, MSN, Gmail, and more.● Developed Perl scripts to automate reporting on collected performance data as well as logs.● Used Perl to mine chatroom and email data to detect SPAM and SPIM. AOL’s Legal department used the resulting findings in the prosecution of criminal spammers.● Automated admin of 300+ hosts by implementing Linux/Win dual boot and machine Imaging.

Mba

Bs, Economics, Minor In Computer Science

Recording Engineering & Production