Heather Knupp Email & Phone Number

• Strategic Operations • ⁠Management• ⁠Team Leadership and • ⁠Development• ⁠Client Relations and • ⁠Collaboration• ⁠Digital Asset and Technology • ⁠Integration• ⁠Risk Management

United States

Till Present

United States

- Use of Force Training qualified and performs Force Protection duties to protect personnel and resources. - Weapons qualified M9/M4, Taser, Pepper Spray, Combative’s, weapons safety, and the Baton. - Skilled communicator and deescalate situations with efficiency and tact.- Entry controller adheres to laws/directives and stops unauthorized personnel from entering the installation. - Operate in various field environments, performs mounted/dismounted patrols, and use communications equipment. - Directs traffic and responds to emergency situations and recovery operations. - Awarded on going Secret Security Clearance.

United States

(Temp assistance for the Mission Support Group and the Airlift Wing) - Maintain files, update/create spreadsheets, edit memos, and help Executive Assistant with tasks. - Assist with the Drug Testing Program and Physical Training Leader program for Wing Readiness.- Expert communicator and easily adaptable to accomplish tasks assigned in a timely manner.

United States

- Assist Task Forces with the requisition of goods and services for the mission.- Provide transportation to NYC and other areas to provide relief. - Fill out requisitions for lodging, rental cars, fuel receipts and other goods. .- Started new Mission supporting the civil unrest in NYC in support of the NYPD and other officers.

West Point, New York, United States

- Maintain files for barred personnel using the EJustice NY database. Run background checks on people and file paperwork. File expired entry badges and inspect files for accuracy.- Issue and keep a log of badges issued to visitors and contractors accessing West Point Military Academy.- File incident logs, check logs for accuracy, and ensure paperwork is ready for the next oncoming shift. - Files logs and files for the Armory and location of weapons issued to individuals on shift.- Catalog use of vehicle and supplies needed to keep operations running continuously.

Cookstown, New Jersey, United States

- Extensive experience writing, editing, creating documents, and Enlisted Performance Reports (EPR’s) with Microsoft Word, Excel and PowerPoint.- Maintained fitness files as the Unit Fitness Program Manager (UFPM) and inputted scores.- Used the UMD (Unit Manpower Doc) and UMPR (Unit Manpower Personnel Roster) to do the manning for the 514th MXS. Completed the Air Expeditionary Force (ART) and Defense Readiness Reporting System (DRRS) reports on the SIPRnet (Secret Internet Protocol Router Network). - Maintained UDM (Unit Deployment Manager) files and folders for deplorers. Completed Isolated Personnel Reports.- Served as the Emergency Management/Safety focal point, maintained quarterly reports, and Unit exercise Data. - Served as the Wing CPR and Self Aide Buddy Care Instructor and maintained files.- Updated Unit accountability using ATHOC/AFPAAS (Air force Personnel and Assessment System). - Unit readiness Monitor scheduled PHA’s (Physical Health Assessments) and ensured personnel completed readiness requirements. - Extensive experience dealing with unit exercises, and UCC/LOGMOD (Unit Control Center/ Logistics Module) Operations and maintaining files.

Uniondale, New York, United States

- Worked at Citi Bank Security and Investigative Services (CSIS) downloaded ATM theft videos and maintained files for Law Enforcement Agencies. Inspected files for accuracy according to the file plan. - Generated periodic queries on financial, accounting, security, safety, fraud, etc. with accuracy to identify and process data sources.- Assist CSIS staff on administrative processes such as corporate cards and communications tools.- Perform monthly reconciliations between actual payments and accounting info.- Make sure that the services provided are accurate paid by anticipating the monthly invoices amounts.- Provide administrative support to the Global Operations Director and the Global Intelligence & Analysis. Director, handle incoming calls, respond to inquiries, and clarify company policies and procedures. - Coordinate frequent travel arrangements - both international and domestic.- Prepare and review materials and correspondence for meetings. Assist with creation and modification of presentations, spreadsheets, and other various documents.

Master'S Degree, Criminal Justice/Law Enforcement Administration

Associate'S Degree, Security Forces

Associate'S Degree, Applied Science

Bachelor'S Degree, Criminal Justice

High School, High School

Data Analytics 360, Data Analytics