Ben Pham Email & Phone Number
@davisnet.com
4 phones found area 510
LinkedIn matched
Who is Ben Pham? Overview
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Ben Pham is listed as Senior Test Engineer at Davis Instruments, a company with 69 employees, based in Hayward, California, United States. AeroLeads shows a work email signal at davisnet.com, phone signal with area code 510, and a matched LinkedIn profile for Ben Pham.
Ben Pham previously worked as QA Engineer at Davis Instruments and QA Analyst at Endurance International Group. Ben Pham holds Bachelor Of Science (B.S.) from Uc Davis.
Email format at Davis Instruments
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AeroLeads found 1 current-domain work email signal for Ben Pham. Compare company email patterns before reaching out.
About Ben Pham
Ben Pham is a Senior Test Engineer at Davis Instruments. He possess expertise in quality assurance, scrum, agile methodologies, test planning, saas and 19 more skills. Colleagues describe him as "I had the privilege of managing Ben as he transitioned from a Tech Support role to the QA Analyst role. He not only adapted to this new role quickly, he excelled at the job. Ben quickly became a solid contributor on the team and one of the people we relied on whenever we had a problem to troubleshoot that needed immediate attention. He has a great attention for detail and picks up areas quickly. He will dig into an area to understand the technology, understands the customer and will… Show more" and "I managed Ben for over four years in which he was an outstanding employee. He paid acute attention to detail, knew how to communicate recommendations back to leadership with professionalism, confidence and ease, and has an all-around great attitude."
Listed skills include Quality Assurance, Scrum, Agile Methodologies, Test Planning, and 20 others.
Ben Pham's current company
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Ben Pham work experience
A career timeline built from the work history available for this profile.
Qa Engineer
Qa Analyst
- Collaborate with cross functional team members to setup monthly release planning for the development of web hosting products
- Lead scrum team of 5 (3 Dev and 2 QA) as scrum master in an Agile environment
- Manage and maintain existing CRM, Domains, My Account and LIS/LOS automated UI tests built in Java with Selenium Web Driver 2.0 framework
- Wrote the automated scripts for CRM phone sign-up and domain search in Java using Selenium Web Driver 2.0
- Provide a voice for customer insight during functional requirement reviews, driving design and usability changes
- Develop test cases and determine test strategy of new features, while documenting test procedures and best practices
Qa Analyst
- Scope requirement specs and estimate Dev/QA efforts
- Interface with PM to ensure that the spec is complete and there are no usability issues or deficiencies
- Translate spec into test strategy/test cases and review/execute test plans
- Administer cross-browsers, cross-systems testing (MAC, PC, ChromeBook, IE, FF, Chrome, Safari, iOS, Android)
- Identify and write concise and easy to follow defect reports. Verify and close defects when they are fixed
- Perform functional, end to end, API and regression testing
Advanced Technical Support
- Solve escalated Domains, Storefront, Searchlight and Website issues from frontline support team
- Troubleshoot customers issues related to Domains, Websites, StoreFront, SimpleStore, Searchlight, Email Marketing and TrafficBooster
- Handle 100+ support issues (tickets) daily from customers and our support reps
- Create/remove accounts and change access privileges for the support team as administrator of RightNow, LivePerson and CRM
- Prepare daily/weekly/monthly analytics for the eTicket and Community team using RightNow and Klout
- Serve as third party support liaison (WebVisible, Prostores, RealTracker, Vertical Response and Tucows)
Technical Support
- Handle inbound calls and ticket responses as a support specialist to help customers resolve their technical issues related to the installation, functionality and usage of Homestead's software applications
- Assist customers with Domain name and ecommerce support issues
- Serve as an advocate for our customers and providing an exceptional customer experience
- Help customers select and setup the correct Homestead products and services for their business needs
Colleagues at Davis Instruments
Other employees you can reach at davisnet.com. View company contacts for 69 employees →
James Davis
Colleague at Davis InstrumentsWalnut Creek, California, United States, United States
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BG
Bridget G.
Colleague at Davis InstrumentsGreater Chicago Area, United States
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FV
Francisco Velasquez
Colleague at Davis InstrumentsHayward, California, United States, United States
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WM
William Mendoza
Colleague at Davis InstrumentsSunnyvale, California, United States, United States
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SA
Shameem Ali
Colleague at Davis InstrumentsSanta Clara, California, United States, United States
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KS
Kathy Saleen
Colleague at Davis InstrumentsStockton, California, United States, United States
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LA
Lisa Allphin
Colleague at Davis InstrumentsHayward, California, United States, United States
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RI
Rosanna Imbao-Smart
Colleague at Davis InstrumentsSan Jose, California, United States, United States
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BJ
Bob Jameson
Colleague at Davis InstrumentsDanville, California, United States, United States
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KP
Keith Padilla
Colleague at Davis InstrumentsSan Francisco Bay Area, United States
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Ben Pham education
Frequently asked questions about Ben Pham
Quick answers generated from the profile data available on this page.
What company does Ben Pham work for?
Ben Pham works for Davis Instruments.
What is Ben Pham's role at Davis Instruments?
Ben Pham is listed as Senior Test Engineer at Davis Instruments.
What is Ben Pham's email address?
AeroLeads has found 1 work email signal at @davisnet.com for Ben Pham at Davis Instruments.
What is Ben Pham's phone number?
AeroLeads has found 4 phone signal(s) with area code 510 for Ben Pham at Davis Instruments.
Where is Ben Pham based?
Ben Pham is based in Hayward, California, United States while working with Davis Instruments.
What companies has Ben Pham worked for?
Ben Pham has worked for Davis Instruments, Endurance International Group, Intuit, and Homestead Technologies.
Who are Ben Pham's colleagues at Davis Instruments?
Ben Pham's colleagues at Davis Instruments include James Davis, Bridget G., Francisco Velasquez, William Mendoza, and Shameem Ali.
How can I contact Ben Pham?
You can use AeroLeads to view verified contact signals for Ben Pham at Davis Instruments, including work email, phone, and LinkedIn data when available.
What schools did Ben Pham attend?
Ben Pham holds Bachelor Of Science (B.S.) from Uc Davis.
What skills is Ben Pham known for?
Ben Pham is listed with skills including Quality Assurance, Scrum, Agile Methodologies, Test Planning, Saas, Java, Test Automation, and Technical Support.
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