• Direct IT Operations and security teams • Managed SharePoint migration to SharePoint online • Reduced WAN spend by 40% at contract renewal. • Led branch hardware and teller experience testing and deployments for retail branches during financial core migration. • Moved SIEM to cloud managed deployment improving detection and alerting with 24/7 coverage. • During pandemic shifted management and inventory of technology assets to cloud solution to support work from home. • Researched, reviewed, and picked a replacement contact center and phone system for the bank. Led end user testing and requirements gather, as well as project manager for deployment.

• Lead infrastructure and operational applications (ERP, SQL, IOT) teams.• Combined data center and network teams to improve project timelines and increase opportunities of team members.• Consolidated multiple PRIs to SIP solution to reduce cost, increase redundancy and flexibility.• Migrated email, IM, and files for 1500 users to o365, allowing for better communication and easier access to data.• Implemented Nutanix, a redundant, highly available hyperconverged infrastructure to support manufacturing environments in China and Mexico.• Partnering with operations to develop manufacturing floor technology standards that are sustainable and secure.• Implemented SD WAN solution to increase global performance and availability.• Work with the businesses to understand their needs and vision to help show them how technology can help reach their goals• Developed 5-year cloud strategy in Microsoft Azure

• Lead group of architects in design and support of the businesses with new projects and technology needs.• Upgrade and simplified Citrix environment, moving from Xenapp 5 to 6.5 using PVS to standardize images.• Implemented Nimble hybrid SAN with 10GB ISCI to maintain performance and decrease cost.• Automated new user and decommission processes with PowerShell that included local resources like active directory and skype as well as o365 licensing and configuration.

• Managed data center team, worked to automate and move more tasks to level one techs.• Research and designed a global file system using cloud technologies to share data between sites in the US and China using lower cost internet connections.• Installed Lync 2010 as a business wide IM and online meeting solution to replace Cisco MeetMe

• Design and implemented a consolidated data center for JSJ’s six companies including power and cooling systems• Moved physical resources for six business to the new JSJ data center with minimal downtime and no data lose.• Implemented new EMC SAN using FCOE and 10GB fabric for virtual infrastructure.• Managed network, server, desktop, helpdesk, and telecom teams • Lead Cisco VOIP implementation across multiple JSJ divisions. The project included over 600 IP phones, 3 Call Manager servers, 2 Unity servers, and IPCC.• Created an EMC NAS/SAN storage solution to simplify storage management while providing increased performance and security and well planning for future growth. Eliminated the need for three file server with local storage and 4 DAS units.• Designed and setup virtual environment using VMWare ESX. • Merged multiple Exchange 5.5 servers into an Exchange 2003 cluster hosting all corporate mail.• Migrated multiple Citrix XP farms to a single Citrix Presentation Server 4 farm to better utilize server resources and increasing the end user experience.• Setup and decommissioned several international sites.• Built Altiris solution for automated, standardized client images, software installation and patch management.• Formed an IIS web farm using Microsoft Network Load balancing for high availability hosting corporate web applications.• Automated daily tasks with a variety of scripting methods including, batch files, VB Scripts and Kixscript

• Designed windows 2000 Active Directory from NT domains, based on the business needs (Single forest, separate domains for each business using different name spaces). • Intranet development using digital dashboard (Sharepoint)• Researched SMS 2.0 as option for desktop management for all JSJ divisions.

• Updated WAN from dial up to Frame Relay• System administrator for 8 locations covering 4 states • Exchange 5.5 administrator for over 600 accounts