Ben Wittber Email & Phone Number

Wa - Regional

Network Assurance & Optimization

Bunbury, Wa

Supervision of field technicians and skill development, customer solution design and estimating, workforce scheduling, customer liaison and support and customer service resolution.Performing detailed design and pricing for tenders of data networks, commercial WiFi installations, cloud based PBX solutions, physical PBX appliance solution design. Liaising with multiple vendors across a large client base to deliver solutions. Providing Telco Service Provider technical support and… Show more Supervision of field technicians and skill development, customer solution design and estimating, workforce scheduling, customer liaison and support and customer service resolution.Performing detailed design and pricing for tenders of data networks, commercial WiFi installations, cloud based PBX solutions, physical PBX appliance solution design. Liaising with multiple vendors across a large client base to deliver solutions. Providing Telco Service Provider technical support and co-ordination. Show less

Bunbury, Western Australia

Contract communications supplier.Contract works with Delivery Partners of NBNCo, Fulton Hogan constructing FTTN network. FTTx Node integration onto the NBNCo network. Contract services supplier to ISGM, Telstras service delivery partner. Copper network activation and assurance.Business grade data and voice communications assurance and activation. xDSL activation and assurance activities.

Western Australia, Australia

Engaged as a Business Specialist within Telstra's Customer Service Delivery business unit.Focused on delivery of Telstra products and services on the NBN, DSL, fibre, HFC and copper networks. Development of field technical practices, work instructions, training and product launches to support these products. Overseeing and managing the delivery of projects to improve business metrics focussed on the customer, primarily as project lead but also as a member for National project and business… Show more Engaged as a Business Specialist within Telstra's Customer Service Delivery business unit.Focused on delivery of Telstra products and services on the NBN, DSL, fibre, HFC and copper networks. Development of field technical practices, work instructions, training and product launches to support these products. Overseeing and managing the delivery of projects to improve business metrics focussed on the customer, primarily as project lead but also as a member for National project and business initiatives . Projects are focused around building customer advocacy, service delivery improvement, product delivery and workforce capability training across the range of Telstra business and retail products and services. Show less

Operational Initiatives Specialist. Delivering Business Initiatives against the strategic and operational business plans. Support role to a communications field workforce, delivering training and performance managment for new products and second level support for same.

Team manager for a field workforce of 12 servicing the Installation and fault rectification of customer communications technologies in a regional location of Western Australia. Comprising approximately 10,000 customers with the full spectrum of services offered by Telstra Australia.

Team Manager for a design and construction workforce within Telstra Australia, delivering connectivity solutions for stakeholders within agreed timeframes. Incorporating on the ground project solution design, civil contractor management for the civil construction and follow up completion of the project by a dedicated workforce. Role included personnel skill development and performance management, project E2E management, financial costing and analysis using BOQ from design to construct, sub… Show more Team Manager for a design and construction workforce within Telstra Australia, delivering connectivity solutions for stakeholders within agreed timeframes. Incorporating on the ground project solution design, civil contractor management for the civil construction and follow up completion of the project by a dedicated workforce. Role included personnel skill development and performance management, project E2E management, financial costing and analysis using BOQ from design to construct, sub contractor engagement and managment, quality control. Show less