Ben Wokas, Mba, Cae Email & Phone Number

Silver Spring, MD, US

Silver Spring, MD, US

Washington, District Of Columbia, United States

Reston, Virginia, United States

Develop and execute all annual membership campaigns and manage the new member onboarding process; conduct outreach campaigns to ENT residency programs and represent the AAOA at major Otolaryngology events, enhancing early- and mid-career member acquisition;. Manage all phases of logistics for the AAOA Fellow Exam including candidate and volunteer examiner.

Washington, District Of Columbia

• Increased membership by 25% from FY15 to FY16, through leveraging strategic partnerships, streamlining the member acquisition process, and implementing member engagement programs, resulting in reaching 115% of budgeted.
• Increased WABA Business membership by 106% from FY15 to FY16 through enhanced membership benefits, recognition, and communication.
• Coordinated WABA’s presence at 27 Bike to Work Day 2016 pit stops, recruiting and training more than 130 volunteers.
• Conducted the first WABA Member & Supporter Survey in 8 years, resulting in 20% participation from WABA’s 6,000 members and 5% participation from its 45,000 supporters.
• Coordinated monthly member events in each of WABA’s 6 jurisdictions.
• Launched and maintained inventory and fulfillment tracking for the WABA Store.

• Development Assistant
• Increased membership from FY14 to FY15 by 15% through overseeing membership recruitment, acknowledgement, and cultivation.
• Attained an over 60% member retention rate from FY14 to FY15 through planning and implementing a restructured membership benefit package.
• Designed marketing materials including postcards, posters, flyers, e-blasts, and webpages.
• Successfully assisted with planning and execution of fundraising and outreach events which resulted in the organization’s highest-grossing annual gala two years in a row and increasing member/donor appreciation events.
• Created and conducted participant surveys to garner feedback on dances, special events, and programs.

• Recruited, coordinated, and developed a team of administrative, program, and special event volunteers, resulting in a 20% increase in volunteers.
• Organized volunteer staffing and managed day of event operations for all special events, including the annual galas and golf tournaments.
• Processed donations and acknowledgements in Results Plus database.
• Tracked donor, participant, and networking contact cultivation data.
• Performed administrative tasks including creating weekly newsletters via Constant Contact, compiling reports from database queries, and creating event flyers and programs using Microsoft Publisher.
• Expanded outreach to area hospitals and oncologists through email and telephone marketing to increase the participant and volunteer base.

Bethesda-Chevy Chase Branch

• Membership Associate (2008 - 2011)
• Managed membership acquisition at branch with 11,000 members, $330,000 in annual membership revenue, and $5.2M in annual sales.
• Coordinated accounts for multiple regional branches.
• Supervised and motivated sixteen membership representatives.
• Cross-promoted additional programming resulting in improved revenue in all departments.
• Collaborated on association marketing.

Master Of Business Administration - Mba, Non-Profit/Public/Organizational Management

Business Management And Administration, Non-Profit Marketing And Management

Associate'S Degree