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Ben Woollard is listed as Operations Director I Customer Experience I Non Executive Director at Post Office Ltd, a company with 9371 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ben Woollard.
Ben Woollard previously worked as Head of Cash & Banking Customer Operations at Post Office Ltd and Head of Operations, Mortgages - Customers In Financial Difficulty at Lloyds Banking Group. Ben Woollard holds Master Of Business Administration (Mba), Business Administration And Management, General, Pass. Dissertation - Distinction from Aston Business School.
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Transformational leader with extensive experience delivering customer centric excellence in highly regulated retail and financial services for large-scale, complex customer groups. Brings outstanding business, customer, operations, technology, transformation and communication skills. An exceptional track record of devising and executing target operating models and strategies to ensure effective business prioritisation, clear routes for decision-making and improved business performance.Experienced NED, member of Audit, Finance & Risk board committees and setting CEO objectives and overseeing performance.
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A career timeline built from the work history available for this profile.
London, England, United Kingdom
Accountable for the Banking Framework delivery of banking services across 11,000 retail network ensuring customer service excellence.Transformed critical strategic partner relationships with 26 banking groups through leveraging first-class people and communication skills, resulting in positive feedback and increased confidence in the Post Office’s ability.
Led transformation of a large multi-site customer focused operations and mortgage advice (CeMap) teams responsible for managing the largest impaired mortgage book in the UK. Worked with customers to return them to financial health and remain in their homes. Certified under the FCA’s Senior Manager Regime. Working in a complex regulatory and stakeholder.
Played a key leadership role in the cutural, proccess and technology & digital transformation of a significant operation serving customers mortgages, loans, current accounts and credit cards following an FCA Section 166. Delivered significant improvements in customer outcomes across secured and unsecured products to meet board, Skilled Person and FCA.
London, United Kingdom
Created and transformed financial markets middle office & operations including collateral management. Products included - derivatives (IR, FX, Credit) structured derivatives, FX, Money Markets, collateral & bonds.Led the following teams:Financial Markets Middle OfficeFinancial Markets OperationsCollateral ManagementSettlementsRegulatory ReportingCustomer.
London, United Kingdom
Created new COO role, for a multi million £ trading business. Member of the trading floor executive leadership team.Developed business growth strategies, and managed costs, support services, board engagement and governance.
Other employees you can reach at postoffice.co.uk. View company contacts for 9371 employees →
Sujeevan Vijayaletchuman
Colleague at Post Office Ltd
London, England, United Kingdom, United Kingdom
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PG
Pratikshya Ghimire
Colleague at Post Office Ltd
Liverpool, England, United Kingdom, United Kingdom
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LH
Lisa Harriott
Colleague at Post Office Ltd
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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NG
Nokwanele Gwanya
Colleague at Post Office Ltd
Umtata, Eastern Cape, South Africa, South Africa
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SK
Syed Kashif
Colleague at Post Office Ltd
Carlisle, England, United Kingdom, United Kingdom
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TK
Tom Krypsky
Colleague at Post Office Ltd
Jacksonville, Florida, United States, United States
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RC
Rupavath Chandu
Colleague at Post Office Ltd
Hyderabad, Telangana, India, India
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JL
Jane Layton
Colleague at Post Office Ltd
Greater Nottingham, United Kingdom
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BS
Bryan Smith
Colleague at Post Office Ltd
Bridge Of Earn, Scotland, United Kingdom, United Kingdom
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AW
Andrew Wilkinson
Colleague at Post Office Ltd
San Diego, California, United States, United States
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Dissertation focussed on the music industry's strategic response to disruptive technology.
LBS Executive education course
Quick answers generated from the profile data available on this page.
Ben Woollard works for Post Office Ltd.
Ben Woollard is listed as Operations Director I Customer Experience I Non Executive Director at Post Office Ltd.
Ben Woollard is based in London, England, United Kingdom while working with Post Office Ltd.
Ben Woollard has worked for Post Office Ltd, Lloyds Banking Group, Ubs, and Deutsche Bank.
Ben Woollard's colleagues at Post Office Ltd include Sujeevan Vijayaletchuman, Pratikshya Ghimire, Lisa Harriott, Nokwanele Gwanya, and Syed Kashif.
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Ben Woollard holds Master Of Business Administration (Mba), Business Administration And Management, General, Pass. Dissertation - Distinction from Aston Business School.
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