Ben Wozny work email
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Ben Wozny personal email
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BEEN AROUND:Born in Berlin, Germany, my first expat experience took place in Baku, Azerbaijan when it was still post-sowjet. Lived the Gangnam style in Seoul, Korea, followed by the strikingly scenic views of Zurich, Switzerland. Amsterdam, Netherlands was a one-of-a-kind experience, leading into the opportunity to live and work in Chicago, United States. The COVID crisis made us stay at home for a while until we moved to Amman in Jordan to live the arabic life and enjoy the hospitality and culture.PERSONAL ACHIEVEMENTS:Healthy and fun little family composed of two mischievous kids, and an exceptional wife who grew up in hospitality and worked in the field herself.All the various personalities and cultures I have encountered and experienced in my life will not only help me constantly grow as an individual but will also create a unique cultural experience for my children. SKILLS & INTERESTS:I am focused on helping people grow. I will always look to spark transformation, to facilitate change management in the realm of luxury and lifestyle operations. Over the past few years, I have picked up sports again and enjoy seeing the progress being made. Meditation and Yoga are new to me – but what a joy and mind-blowing achievements being made already.
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General ManagerGrand Hyatt Amman -
General ManagerGrand Hyatt Amman May 2021 - PresentAmman, Jordan• Repositioning the hotel through creating unique experiences, constant GRAND levels of service and increased visibility• Celebrating the great achievement of having positioned the hotel as Top 3 in Middle East from the ‘2023 Readers’ Choice Awards’ by Conde Nast Traveller• Changing the hotels focus by discovering niche opportunities build on existing legacy and existing strengths• Increased guest satisfaction to highest levels since opening of the hotel • Successful launch of our Italian Restaurant and maintaining a spot in the Top 3 despite strong growth in competing market segment in Amman• Working closely with the owning company to achieve mutual goals and to further improve the existing relationship with Hyatt -
Digital Transformation - Operations LeadHyatt Hotels Corporation Oct 2018 - Jul 2020Chicago, Illinois• Served as operational expert to provide hotel, technology and commercial insights • Change management focus• Launched and managed digital transformation pilots for 35 locations globally in preparation for company-wide roll-outs of new features enhancing our guest experience – online as well as on-site• Enhanced Hyatt’s digital check-in process to create better UX for guests• Organized digital showcase and suite of offerings for 2019 Global Leadership / General Manager Summit with 1200 attendees• Globally implemented platform to collect feedback from guests during their stay• Proto-typing hotel features of the recently re-launched Loyalty Member App by understanding hotel needs as well as corporate stakeholders
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Support & Task ForceHyatt Hotels Corporation Aug 2018 - Sep 2018Europe• Evaluated current state of colleague and guest experience to assist leadership with meaningful change• Training business practices and policies and procedures to improve guest satisfaction, financial performance and owners expectations• Evolved staffing model and schedules to optimize productivity
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Hotel ManagerAndaz Amsterdam Prinsengracht Jul 2017 - Jul 2018Amsterdam Area, Netherlands• Reporting to Senior Vice President Operations EAME• Strong focus and interaction with private owner to establish the hotel in the Amsterdam market• Created and implemented a long-term hotel strategy around lifestyle brand identity • Implemented people-focused development plans to build and maintain talent• Immersed the hotel with the local community to drive business and reputation • Led concept plan, development and re-design for hotel restaurant• Directed performance and profitability audits• Increased guest satisfaction, online reputation coupled with improved financial performance -
Executive Assistant ManagerPark Hyatt Zurich Dec 2013 - Jul 2017Zurich, SwitzerlandHyatt Real Estate property• Worked closely with regional office in EAME proto-typing tools to enhance property performance• Responsible for relationship with long-staying royal guest and entourage• Led rooms renovation planning during hotel operating• Implemented profit improvement plans -
SupportHyatt Shared Services Mainz Aug 2013 - Nov 2013Mainz, Rhineland-Palatinate, GermanyDirector of Rooms ìn between assignments`Supporting the EAME Call Centre for global reservations, customer service and loyalty program desk.
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Director Of RoomsPark Hyatt Seoul Mar 2011 - Jul 2013Gangnam-Gu, Seoul, Korea• Responsible for Rooms Operation, Spa Operation and Engineering • Directed change management leading to enhanced guest satisfaction and improved performance • Provided insights during planning of additional Park Hyatt opening in South Korea under same ownership group
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Cluster Director Of RoomsPark Hyatt Baku & Hyatt Regency Baku Jan 2008 - Mar 2011Baku, AzerbaijanHyatt Real Estate property - Complex with 2 hotels (Hyatt Regency, Park Hyatt), 2 apartment towers, mixed business tower, on-site embassy, and shops• In charge of embassy relations, international business rentals, expat community • Restructured Rooms Division to enhance guest relations and guest satisfaction
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Rooms DivisionGrand Hyatt Berlin Jul 2000 - Dec 2007Berlin, Germany
Ben Wozny Skills
Ben Wozny Education Details
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Hotel Asset Management / Development And Strategy
Frequently Asked Questions about Ben Wozny
What company does Ben Wozny work for?
Ben Wozny works for Grand Hyatt Amman
What is Ben Wozny's role at the current company?
Ben Wozny's current role is General Manager.
What is Ben Wozny's email address?
Ben Wozny's email address is be****@****ail.com
What schools did Ben Wozny attend?
Ben Wozny attended Cornell University.
What skills is Ben Wozny known for?
Ben Wozny has skills like Front Office, Hotels, Hospitality Management, Rooms Division, Hotel Management, Hospitality Industry, Revenue Analysis, Opera, Customer Service, Hospitality, Pre Opening, Micros.
Who are Ben Wozny's colleagues?
Ben Wozny's colleagues are Shrue Jackson, Lizeth Estrada, Keshav Kesh, Assumpta Mcdonald, Miss Winn, Roni Kros, Bartek Krzaszcz.
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1autrecercle.org -
Florian Benjamin Wozny
Senior Projectmanager / Creativ Director Bei 3X3 Solutions Gmbh & Co. KgBerlin -
Benjamin Wozny
Berlin -
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