Ben Freeman Email & Phone Number

Greater Seattle Area

Greater Seattle Area

Seattle

Greater Seattle Area

Seattle

- Oversee team and day to day client solutions activities supporting a variety of customer contacts.- Provide customer support for reporting, answering software questions support inquiries.- Deliver training, share best practices, launch, analyze and optimize campaigns, help with advertiser pitches as needed. - Active in customer relationship management to all levels of a customer's organization. - Primary customer contact for operations initiatives. - Key tactical of contact for sales, account management, analytics, product, and engineering teams for client service related actions and information. - Share knowledge and best practices within channel team and cross-functional teams.

Greater Seattle Area

- Oversee day to day client services activities supporting a variety of customer contacts. - Provide customer support for reporting, answering platform questions and handling software support inquiries. - Deliver training, share best practices, launch, analyze and optimize campaigns, help with advertiser pitches as needed, and provide general account support. - Act as main point of contact for sales and account management teams for client service related actions and information. - Share knowledge and best practices within channel team and across cross functional teams.

Greater Seattle Area

Seattle Washington

Promoted to client service manager position from teller position after 18 months of development. Responsible for customer service and operational performance of a retail bank branch, managing staff of tellers, acting as primary troubleshooter for complex customer service issues, and ensuring compliance with both regulatory guidelines and internal procedures.

Seattle Washington

Primarily responsible for providing customer service by processing transactions, resolving client issues, identifying sales opportunities, and referring customers to sales staff.

Blaine Washington

Internship in account executive role focused on managing customer orders by providing price estimation, production scheduling, coordinating with vendors, and order delivery. Sales activities included networking with external referral sources and educating existing customers on new product offerings

Ba, Business Administration

High School Diploma