Sarah Benz Email & Phone Number

Chalfont, Pa, Us

Ambler, Pennsylvania, United States

In my role, I thrive on fostering collaboration with internal stakeholders, ensuring we grasp procurement requirements comprehensively for optimal outcomes. Engaging with vendors is pivotal, as I navigate lead time and pricing discrepancies, striving for seamless procurement processes. Tracking procurement deliverables is my commitment, aligning them meticulously with project milestones to nurture project success. Working closely with the accounting team, I meticulously verify invoice accuracy and resolve discrepancies, upholding financial integrity at every turn. Daily reviews of receiving reports are essential, maintaining data accuracy and streamlining inventory management processes effectively. Leveraging ERP data analysis, I determine optimal stocking levels and inventory thresholds, enhancing operational efficiency systematically.My achievements are as follows:• Spearheaded implementation of ERP software system, crafting Standard Operating Procedures (SOPs) for efficient system navigation and internal workflows. Conducted comprehensive staff training sessions focusing on systems and procedural protocols to enhance operational efficiency.• Managed Return Merchandise Authorizations (RMAs) and warranty processes, ensuring swift resolution and optimal asset management.• Led initiatives focused on continuous improvement, including enhancing On-Time Delivery metrics, reducing lead times, and diversifying vendor sourcing strategies.• Facilitated vendor and subcontractor negotiations, securing approvals from CFO and corporate stakeholders.• Orchestrated seamless delivery logistics and conducted strategic meetings with subcontractors to establish project timelines, embodying fusion of procurement and project management expertise for internal initiatives.

Bensalem, Pennsylvania, United States

I orchestrated seamless operations by coordinating service work across maintenance, projects, emergency calls, training sessions, and meetings. I managed scheduling, purchasing, field operations, and project management responsibilities, prioritizing operational efficiency and project success. I optimized procurement processes by overseeing material acquisition, purchase orders, and vendor relationships, mitigating delays and errors. Rigorous vendor invoice verification and approval protocols were implemented to minimize human errors, duplicate payments, and late payments, optimizing cash flow. My commitment was to drive excellence and reliability, ensuring our operations functioned at their peak potential.My accomplishments within this role are following:• Employed diverse resources to research and engage new service providers and vendors, optimizing cost-efficiency and service quality.• Enhanced communication channels as primary liaison for 30-technician field crew, facilitating informed decision-making and optimizing daily activities.• Elevated customer satisfaction by efficiently coordinating return goods authorization and work order processing for billing, ensuring superior customer experience.• Fostered employee morale by managing daily payroll processing for over 30 technicians, tracking attendance, managing PTO, and generating necessary labor verification reports, thus increasing productivity.• Addressed outstanding issues by providing diligent follow-up with customers, field staff, and internal stakeholders, consistently exceeding commitments and customer expectations.

Plymouth Meeting, Pennsylvania, United States

I enhanced operational efficiency by overseeing field scheduling for installation, service work, and product delivery, optimizing workflows, and maximizing productivity. I directed the allocation of workforce, equipment, and vehicles to ensure optimal resource utilization, unlocking maximum potential and efficiency. By strategically coordinating schedules and resources, we streamlined processes and minimized downtime, ultimately enhancing customer satisfaction and driving business success. My focus was on fostering a dynamic and agile operational environment, where every resource was utilized effectively to meet and exceed organizational goals.Below listed are some of my achievements within this role:• Coordinated daily and long-term plans of 10+ subcontractors and collaborating across departments to achieve organizational goals.• Led team of 3 scheduling professionals, overseeing schedule coordination and review processes, and facilitating daily conference calls to ensure timely project completion.• Ensured comprehensive and accurate definition of scope of work and job parameters by collaborating with sales, sales coordinators, and project/account management teams, consistently meeting project deadlines.• Demonstrated career progression from Scheduling Assistant to Lead Scheduler within one year, showcasing strong leadership and operational excellence.

United States

Bachelor'S Degree

Bachelor'S Degree