Ben Person Email & Phone Number

Indianapolis, Indiana, Us

As the Co-Founder and CEO of Tenon, I lead a company dedicated to revolutionizing enterprise marketing workflows. Built on the ServiceNow platform, Tenon delivers a solution that combines marketing work and automation into a single, cohesive system. At Tenon, we understand the complexities and challenges faced by marketing teams today. Our mission is to elevate marketers by providing the tools necessary to optimize initiatives and maximize returns.

Indianapolis, Indiana, Us

Wellesley , Massachusetts, Us

As the Chief Marketing Officer for Nuvolo I am responsible for leading our global marketing and go-to-market growth programs. Areas of focus include leading our go-to-market strategy for new products and features. Driving the evolution of our brand positioning and bringing it to life in a clear and consistent way that resonates with our audience. Promote Nuvolo's value to prospects, customers, analysts, investors and oversee outbound customer-facing communications across our website, public relations, and social channels.

Wellesley , Massachusetts, Us

As the VP of Global Marketing for Nuvolo I am responsible for leading our marketing and go-to-market growth programs. Areas of focus include leading our go-to-market strategy for new products and features. Driving the evolution of our brand positioning and bringing it to life in a clear and consistent way that resonates with our audience. Promote Nuvolo's value to prospects, customers, analysts, investors and oversee outbound customer-facing communications across our website, PR and social channels.

Wellesley , Massachusetts, Us

Responsible for leading the global solution consulting and product marketing organizations at Nuvolo. Lead the go-to-market strategies for Nuvolo's solutions and product offerings.

Wellesley , Massachusetts, Us

Responsible for leading the solution consulting pre-sales organization at Nuvolo and helping customers move to a modern cloud-based enterprise asset management platform. Nuvolo has developed a cloud based solution for Hospitals, Labs, and Facilities built on ServiceNow that provides Enterprise Asset Management & Compliance for their business.

Round Rock, Texas, Us

Lead a global IT Service Management delivery team of 55 team members in the USA, India, Ireland, UK and Mexico. Directly responsible for delivery and management of the IT Service Management (ITSM) capabilities for Dell Services. These ITSM solutions and services are used by Dell Services delivery teams and external customers. The ITSM systems include ServiceNow, BMC Remedy and other dependent technologies. Also in this role I have also developed new service offerings for Dell Services to sell to our customers. This includes building the solution, staffing, pricing and working with our sales teams to sell to our customers. One of those services developed this past year was asset discovery and data integration to the ITSM Configuration Management Databases to provide customers with a gold and trusted configuration management database (CMDB).

Cedar Rapids, Iowa, Us

Managing a team of 17 peopleManage Operating Budget: $ 2MSupporting 25,000 end point devicesManage the support for the following technologies and processes:System Center Configuration Manager (SCCM 2007)Patch Management for Operating System and Applications (SCCM 2007 / WSUS)Citrix Xen App / Xen Desktop (100 Servers)Virtual Desktop Infrastructure (500 VM's)Juniper Remote Access (15,000 users)Operating System Deployment (SCCM 2007 R2 / MDT 2010)Application Packaging (Wise Package Studio \ VB Scripting)Application Delivery (SCCM 2007 \ Microsoft AppV 4.6 SP1)Mergers and Acquisitions (Integration Process)

Cedar Rapids, Iowa, Us

Supported SCCM 2007 SP2 R2Designed and Supported OS Deployment using SCCM 2007Reduced number of XP images from 32 down to 6 reducing support costsBuilt a deployment method to allow XP 64 bit to high end engineering groupsApplication distribution using SCCM 2007

Irving, Texas, Us

As a DNS and DHCP Administrator, I specialized in managing and maintaining the essential networking services that form the backbone of enterprise IT infrastructure. With extensive experience in configuring, monitoring, and troubleshooting DNS (Domain Name System) and DHCP (Dynamic Host Configuration Protocol) servers, I ensure seamless connectivity and efficient IP address management across the organization.Solutions Leveraged: Bind DNS and Windows DHCP and ISC DHCP architecture

Cedar Rapids, Iowa, Us

Complete support and direct accountability for the web environments (Win2000 and Win2003) in development, quality assurance and productionDirectly support an environment requiring high availability, load balancing, and continuity of operationsInstalled and Configured IIS versions 5.0/6.0Support Plumtree Web Portals on a Development, Quality Assurance (QA) and Production levelSetup Visual Source Safe for web sites and controlled permissionsResponsible for the health and maintenance of supported web serversMonitoring and resolving site related issues from both developers and end users

Cedar Rapids, Iowa, Us

Support Lotus Notes 6.5.2 and 5.10 and the point of contact for all tier 2 Lotus Notes issues not able to be fixed at the help deskSupport remote access, IPass/Checkpoint and IConnect remote access for customers working from home or on travelAssist the Web Administration team by troubleshooting ISS, FrontPage, and Plumtree portal issues

Cedar Rapids, Iowa, Us

Tier 1 support for all IT related issuesAveraged around a 50-60% closure rate handling approximately 40 - 60 calls per dayStarted the "Remote Support" IT group on the Help Desk to allow the time savings in handling any issues that could not be fixed in 15 min by a help desk representative but could be completed over the phone rather than physically going to a customer's location. This offloaded a large amount of work from our 2nd level desktop support organizationAdded Lotus Notes 5.10 support and remote access support to the "remote support" group

Cedar Rapids, Iowa, Us

Tier 2 support for computer related issues, both hardware and softwareTroubleshoot computer problems involving applications and software on the machinesSupported Lotus Notes 4.6 and the 5.10 rolloutSystems ProficiencyProgramming LanguagesVisual Basic ScriptingHardwareDell Latitude Series Clients, Dell Optiplex Series Clients, Dell Precision Series ClientsPC SoftwareMicrosoft Office Suite 2003/2007/2010, Lotus Notes 6.5/8.5, Checkpoint, IPass, Sysprep, PowerquestServer SoftwareIIS 5.0 and 6.0, SMS 2003, SCCM 2007 R2, Windows DHCP, ISC Bind DNS, WDS, MDT 2010Client Operating SystemsWindows 2000, XP, XP x64, Vista, Win 7, Win 7x64Server Operating SystemsWindows 2000, 2003, 2008 R2Linux Operating SystemsRedhat ES3

B.A.S, Applied Management

A.A.S, Lan Administration

Diploma, Pc Technician