• Manage multi-unit, multi-state operations in support of profitability and growth• Perform revenue analysis and budgetary reviews and monitor margins• Collaboratively launch new restaurants including new building construction, identifying and resolving any needed enhancements and/ or equipment, hiring and organizing teams, product order and fulfillment, and obtaining required licenses• Participate in new product development and testing• Develop and implement new systems for the purposes of training, deployment, and operations• Identify areas of opportunity and develop and implement strategic plans to enhance performance, productivity, and profitability• Create/ issue policies and/ or directives to address issues threatening quality or performance • Direct restaurant transformations and performance improvement plans • Recruit, coach, train, develop, and conduct annual performance reviews for staff• Manage resource allocation and scheduling• Develop and implement guidelines for employee evaluations, recruiting, and promotions• Instructor for corporate development classes• Responsible for sales and marketing and training managers to independently promote, conduct fundraisers, leverage social media, and host events• Build and maintain key relationships through networking and attending activities